Login
Start Free Trial Are you a business?? Click Here

Get Set Pet Reviews

4.9 Rating 3,770 Reviews
98 %
of reviewers recommend Get Set Pet
4.9
Based on 3,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Get Set Pet Reviews

About Get Set Pet:

We’re on a mission to help your pet live its best life. By bringing together expert knowledge, nutritious food and high-quality products with an exceptional shopping experience, Get Set Pet is the ultimate online destination for pet supplies.

Visit Website

Phone:

01344483389

Email:

Martin.ruddy@getsetpet.com

Location:

Molly Millars Lane, Wokingham
RG41 2QY

Write Your review

Get Set Pet 5 star review on 8th March 2024
Anonymous
Get Set Pet 4 star review on 20th February 2024
Hilary Cartel
Get Set Pet 3 star review on 1st February 2024
Roselyn Corbin
Get Set Pet 5 star review on 3rd October 2023
Anonymous
Get Set Pet 5 star review on 20th September 2023
Pauline Sandiford
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
116
Anonymous
Anonymous  // 01/01/2019
Fantastic! I order d a 7.5KG bag of dog food and was extremely happy with the entire process! The price was the best, when comparing them to other retailers, the postage was free and really fast! They even included a personalised, hand written thank you note and a gift! I will be buying all my pet food from Get Set Pet going forward!! Very very happy! Have already recommitted to friends and family
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to share your experience, we really appreciate it ๐Ÿ˜Š We hope to see you again soon! Sincerely, All of us at Get Set Pet
Posted 2 years ago
Great service.
Helpful Report
Posted 2 years ago
Thank you for the 5* rating, Tom! See you soon, All of Us at Get Set Pet
Posted 2 years ago
Found this company by chance while looking for a particular brand of dog food. I ordered the food on Sunday evening and it was with me by Tuesday. I was really impressed with this company the whole experience was really positive. They had even taken the time to package my order really well, so there was no damage and included a free gift and card which I thought was really thoughtful. I will definitely use this company again!
Helpful Report
Posted 2 years ago
Thank you for sharing this amazing review! We really appreciate it, we aim to make our service easy, quick and special ๐Ÿถ๐Ÿ’— We look forward to seeing you again soon! Sincerely, All of us at Get Set Pet
Posted 2 years ago
Ordered kibble at the best price around, a really important factor at the moment. Recieved the order 2 days later, well packaged. I will be buying from here again, if the price stays the same.
Helpful Report
Posted 2 years ago
We're so pleased to hear you're happy with your order ๐Ÿ˜Š Please do let us know if you need anything - we're here to help! See you again soon! Sincerely, All of us at Get Set Pet
Posted 2 years ago
Excellent service from Get Set Pet! Very competitive pricing, great choice. Well packaged and delivered as promised
Helpful Report
Posted 2 years ago
Thank you for sharing your rating, Angela. We're so pleased you're happy with our service and delivery. We can't wait to see you again soon! - All of us at Get Set Pet
Posted 2 years ago
Product arrived quickly and beautifully wrapped. A personal note from the owners was a nice touch.
Helpful Report
Posted 2 years ago
Thank you for the review, Susan, we do aim to give that extra special touch ๐Ÿ˜Š Sincerely, All of us at Get Set Pet
Posted 2 years ago
Delivered next day. Box intact. Friendly courier. Excellent service.
Helpful Report
Posted 2 years ago
Hi Susan, thank you for the 5* review! We look forward to seeing you again ๐Ÿ˜ŠSincerely, All of us at Get Set Pet
Posted 2 years ago
This is month 3 of a subscription order for our dogs' dry food - I am totally impressed. If the delivery is due and I still have plenty I can delay delivery easily. The delivery arrives when they say it will. When I've had a question I have been so pleased with the customer service. I would honestly recommend the company without hesitation.
Helpful Report
Posted 2 years ago
Thank you for the amazing review, Teresa! ๐Ÿ˜Š It means so much that you're happy with our service - if you need anything at all, please do let us know, we're here to help! Sincerely, All of us at Get Set Pet
Posted 2 years ago
Love using this company. I get a discount on my regular dog food for subscribing and get timely reminders and communication when a delivery is due. I even get a personal thank you card and gift with each order. Really takes the worry out of running out of the essentials. Highly recommended.
Helpful Report
Posted 2 years ago
Thank you for sharing your experience! We're glad you like the note and the free gift - we love to gift that extra special touch to show how much we care ๐Ÿถ We hope to see you again soon! Sincerely, All of us at Get Set Pet
Posted 2 years ago
Quick delivery and have a greeting card attached.
Helpful Report
Posted 2 years ago
Thank you for the 5* rating! We hope to see you again, Polly ๐Ÿ˜Š Sincerely, All of us at Get Set Pet
Posted 2 years ago
Such a reliable service and great communication and slows of delivery. I really like the fact that I get to choose when my next subscription is delivered. I really missed the little note and complimentary poo bags gift - I do hope itโ€™s reintroduced as it was such a lovely gesture and made me feel even more valued. ๐Ÿถ
Helpful Report
Posted 2 years ago
Thank you for sharing your experience! We're glad you like the note and the free gift - we love to gift that extra special touch to show how much we care ๐Ÿถ We hope to see you again soon! Sincerely, All of us at Get Set Pet
Posted 2 years ago
I have used Get Set Pet several times now to purchase items for my dog. They consistently offer good value for money, great service & fast delivery. I am happy to recommend them. Thank you ๐Ÿ™๐Ÿผ
Helpful Report
Posted 2 years ago
Thank you for the lovely review, Penelope ๐Ÿถ We're so pleased you are satisfied with our service, and always here to help if you need anything. Sincerely, All of us at Get Set Pet
Posted 2 years ago
Once ordered the food always arrives quickly. Great customer service and always receive a thank you note and free poo bags.
Helpful Report
Posted 2 years ago
Thank you for the 5* review, Clare! We're so pleased you're happy with your orders. We can't wait to see you again ๐Ÿถ Sincerely, All of us at Get Set Pet
Posted 2 years ago
Get Set Pet have always offered great prices for the products i want and there is a large choice, the deliveries are always very efficient, can't fault them!!
Helpful Report
Posted 2 years ago
Thank you for the amazing review, we really appreciate it and look forward to seeing you again! Sincerely, All of us at Get Set Pet
Posted 2 years ago
I purchased my dogs food last month and set up a subscription to receive regular deliveries. My fault ,i forgot this and placed another order for the same food. I am annoyed that Get Set Pet sent me NO reminder that a subscription was in place and sold me another order for the same items all delivered together! Every other company i have subscriptions with notify me when a order is due and also give an option to cancel your order.
Helpful Report
Posted 2 years ago
Great service, including very speedy delivery; really appreciated the little gift and welcome note included with my order, thank you!
Helpful Report
Posted 2 years ago
Thank you for the amazing review, Margot! We're so pleased you enjoyed the little gift, we like to go that extra mile for our customers ๐Ÿ˜Š We hope to see you again soon! Sincerely, All of us at Get Set Pet
Posted 2 years ago
Really quick delivery .. loved the little personal touch card ! Prices competitive, would definitely buy again !
Helpful Report
Posted 2 years ago
Thank you for the lovely review, Caroline! We love to give that extra special touch to our customers ๐Ÿ’— We're so pleased you like it and look forward to seeing you again soon! Sincerely, All of us at Get Set Pet
Posted 2 years ago
As expected.
Helpful Report
Posted 2 years ago
Thank you for the review, Hamish. Please let us know if there's anything we can do! Sincerely, All of us at Get Set Pet
Posted 2 years ago
Great service, the subscription service is also great not only do I save money I don't have to worry about running out of food. I love the personal touch of the note too. thankyou
Helpful Report
Posted 2 years ago
Thank you for sharing your amazing feedback, Krissi! It really means the world to us. We look forward to seeing you again, All of us at Get Set Pet
Posted 2 years ago
As always delivery quick and easy. My English Bull Terrier loves the squeaky balls and they are a great price. The strong โ€˜pooโ€™ bags are always a welcome free gift - thank you !!!
Helpful Report
Posted 2 years ago
Hi Maureen, thank you for the 5* review! We're so glad you liked it, and we look forward to seeing you again soon! Sincerely, All of us at Get Set Pet
Posted 2 years ago
Get Set Pet is rated 4.9 based on 3,770 reviews