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Get Set Pet Reviews

4.9 Rating 3,770 Reviews
98 %
of reviewers recommend Get Set Pet
4.9
Based on 3,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Get Set Pet Reviews

About Get Set Pet:

We’re on a mission to help your pet live its best life. By bringing together expert knowledge, nutritious food and high-quality products with an exceptional shopping experience, Get Set Pet is the ultimate online destination for pet supplies.

Visit Website

Phone:

01344483389

Email:

Martin.ruddy@getsetpet.com

Location:

Molly Millars Lane, Wokingham
RG41 2QY

Write Your review

Get Set Pet 5 star review on 8th March 2024
Anonymous
Get Set Pet 4 star review on 20th February 2024
Hilary Cartel
Get Set Pet 3 star review on 1st February 2024
Roselyn Corbin
Get Set Pet 5 star review on 3rd October 2023
Anonymous
Get Set Pet 5 star review on 20th September 2023
Pauline Sandiford
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
116
Anonymous
Anonymous  // 01/01/2019
Great selection and speedy delivery.
Helpful Report
Posted 2 years ago
Hi Caroline, Thank you for your lovely review. We strive for the best selection and experience shopping with us, and we are glad you have found this is the case! Many thanks for using Get Set Pet. - Gemma and the Get Set Pet team.
Posted 2 years ago
Great service great product - great hand written messages!
Helpful Report
Posted 2 years ago
Hi Peter, Thank you for your review! We're pleased to hear you're happy with our service and we hope your dog is enjoying your recent Eden dog food subscription. 🐶 If you have any questions at all about GetSetSave, please reach out to us and we'll get back to you as soon as possible. We look forward to seeing you again soon! Best, All of us at GetSetPet 🐾
Posted 2 years ago
The team are always friendly and efficient. They always deliver in terms of the quality of the products and the manner in which they arrive. One of the most personable companies I have ever had the opportunity to deal with. Would recommend without hesitation.
Helpful Report
Posted 2 years ago
Hi there, Thank you for your lovely review! We are so glad you are enjoying the Get Set Pet experience and we thank you so much for your continued custom. Many thanks for using Get Set Pet. - Gemma and the team at Get Set Pet.
Posted 2 years ago
Very impressed at how quickly my order arrived. Will definitely be shopping with you again
Helpful Report
Posted 2 years ago
Hi Jane, Thank you for the positive review! I'm glad your order arrived quickly 😁 Please don't hesitate to reach out if you'd like any recommendations at all! We look forward to seeing you again, All of us at GetSetPet 🐾
Posted 2 years ago
Sorry for the poor review but I have not received the item in question
Helpful Report
Posted 2 years ago
Hi Simon, I'm sorry to hear you haven't received your package yet. Royal Mail have confirmed a delivery was attempted on the 10th but no one was home to receive it. You can reschedule at any time, and if you need any support doing this, please let us know. We look forward to you receiving your package soon. Sincerely, GetSetPet
Posted 2 years ago
These guys are fantastic. Best prices and super fast delivery. Really pleasant interaction every time and I’ve used them numerous times. Highly recommend.
Helpful Report
Posted 2 years ago
Hi Claire, Thank you for sharing your experience - I am so pleased to hear that you're enjoying shopping with us! We look forward to seeing you again soon! 🐶 All the best, The Team at GetSetPet
Posted 2 years ago
Excellent service
Helpful Report
Posted 2 years ago
Hi Frankie, Thank you for the positive review! I hope your dog is enjoying the Tribal Fresh-Pressed. The salmon is a definite favourite! 🐶 If you need anything at all, please reach out to our team and we will happily assist. Sincerely, All of us at GetSetPet
Posted 2 years ago
Excellent service
Helpful Report
Posted 2 years ago
Hi Gael, Thank you for the positive review - we're glad you enjoyed your experience with our team. If you would like any advice or recommendations, please don't hesitate to reach out. We hope to see you again soon! 😁 Sincerely, All of us at GetSetPet
Posted 2 years ago
Very happy with the price that I paid for dog food and speedy delivery with reliable DPD.
Helpful Report
Posted 2 years ago
Hi Heather, Thank you for taking the time to leave us a review! We're pleased to hear you are satisfied with our service and delivery. If you need anything at all, please reach out to our team and we will happily assist. Sincerely, All of us at GetSetPet 🐾
Posted 2 years ago
Had good service of reminding and using my discount code before sending the food packet in time. Thanks.
Helpful Report
Posted 2 years ago
Hi Devapriya, Thank you for your positive review! We hope to have you shop with us again! 😊 Sincerely, All of us at GetSetPet 🐾
Posted 2 years ago
Get set pet supply and deliver my dogs dinners amongst other products on their website. As a company not only is their website easy to use but their real live people are totally reliable and very helpful if you ever have to speak with them.
Helpful Report
Posted 2 years ago
Hi Joni, Thank you so much for the positive review. I'm glad to hear you find the website easy to use and your experience with our team has been positive! 😁 If you have any questions at all please don't hesitate to reach out and we will respond as quickly as possible. Sincerely, All of us at GetSetPet 🐾
Posted 2 years ago
I ordered this as being delivered was convenient, but I have to say I’m impressed with the service from this company and a hand written note and free poo bag holder and bags. Will be ordering from here again
Helpful Report
Posted 2 years ago
Hi Karen, Thank you for your lovely feedback! 💖 I'm so pleased you're satisfied with our service - please don't hesitate to reach out if you need anything at all regarding your subscription. We look forward to seeing you again soon! Have a lovely day, All of us at GetSetPet 🐾
Posted 2 years ago
Very good service thank you
Helpful Report
Posted 2 years ago
Hi there! Thank you for your review! I'm so happy to hear you're satisfied with the service you received, we really appreciate it. 😊 If you need anything at all, please let our team know and we'll be more than happy to assist. Have a lovely day, All of us at GetSetPet 🐾
Posted 2 years ago
Super fast shipping, easy order and robust packaging. Very pleased.
Helpful Report
Posted 2 years ago
Hi Colin, Thank you for the lovely review! I'm so happy to hear you're pleased with our service! I hope your dog is enjoying their Natures Variety food and please let us know if you need anything else in future. We hope to see you again soon! All of us at GetSetPet 🐾
Posted 2 years ago
Fantastic prices and super speedy next day delivery- in a sustainable/recyclable cardboard box too! Well done Get Set Pet!
Helpful Report
Posted 2 years ago
Hi there! Thank you for your review! We're so glad to hear you're happy with the service we provide. Please let our team know if you need anything at all. We look forward to seeing you again soon! Warm regards, All of us at GetSetPet 🐾
Posted 2 years ago
Excellent service , fast delivery
Helpful Report
Posted 2 years ago
Hi Kerry, Thank you for sharing your review! I'm pleased you enjoyed your experience with us and look forward to seeing you again soon. Please let us know if you need anything at all and we'll respond as quickly as possible. Warm regards, All of us at GetSetPet 🐾
Posted 2 years ago
I rarely write reviews, but have been nothing but impressed with Get Set Pet. Good prices, excellent packaging and delivery and a personalised note each time. Well done chaps!
Helpful Report
Posted 2 years ago
Hi Andy, Thank you for leaving your review! I'm so pleased you are impressed with our service - that's exactly what we aim to do at GetSetPet. If you need anything at all, please don't hesitate to reach out. I hope your dog enjoys the Orijen food! 🐶 We hope to see you again soon, All of us at GetSetPet 🐾
Posted 2 years ago
Great service! I am a repeat customer, very happy.
Helpful Report
Posted 2 years ago
Hi Nathan, Thank you for the lovely review! We look forward to seeing you again soon. Have a lovely day, All of us at GetSetPet 🐾
Posted 2 years ago
Excellent service and delivery/ no issues what so ever
Helpful Report
Posted 2 years ago
Hi there, Thank you for your review! I'm glad you enjoyed your experience with us. Please let a member of our team know if you have any questions at all. We hope to see you again soon! Have a great day, All of us at GetSetPet 🐾
Posted 2 years ago
Really good service quick delivery and good price on eden dig biscuits.
Helpful Report
Posted 2 years ago
Hi there! Thank you for your review! If you'd like any recommendations, please let us know. We hope to see you again soon, All of us at GetSetPet 🐾
Posted 2 years ago
Get Set Pet is rated 4.9 based on 3,770 reviews