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Get Set Pet Reviews

4.9 Rating 3,770 Reviews
98 %
of reviewers recommend Get Set Pet
4.9
Based on 3,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Get Set Pet Reviews

About Get Set Pet:

We’re on a mission to help your pet live its best life. By bringing together expert knowledge, nutritious food and high-quality products with an exceptional shopping experience, Get Set Pet is the ultimate online destination for pet supplies.

Visit Website

Phone:

01344483389

Email:

Martin.ruddy@getsetpet.com

Location:

Molly Millars Lane, Wokingham
RG41 2QY

Write Your review

Get Set Pet 5 star review on 8th March 2024
Anonymous
Get Set Pet 4 star review on 20th February 2024
Hilary Cartel
Get Set Pet 3 star review on 1st February 2024
Roselyn Corbin
Get Set Pet 5 star review on 3rd October 2023
Anonymous
Get Set Pet 5 star review on 20th September 2023
Pauline Sandiford
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
116
Anonymous
Anonymous  // 01/01/2019
Good value for money is the key of my choice to buy from this website, I recommend it, the box came on time and the content was as expected. Sadly the included free gift of a dog boo bag holder cause I haven't got a dog. I bought bird food, do you think that was not a hint that if they wanted to give me a freebee should have chosen something for wild birds? Anyway all good there.
Helpful Report
Posted 1 year ago
Hi Francesco, Thank you so much for your lovely review. We are glad to hear you have had a good experience shopping with us, and your order arrived on time in good condition. We appreciate your point regarding our little extras for customers purchasing a variety of items, and this is something I have passed on to our wider team for future consideration. Do let us know if you have any further thoughts or questions, our team can be contacted via hello@getsetpet.com, and we are always happy to help! - Get Set Pet Team
Posted 1 year ago
Was very pleased with our purchase. Item was delivered quickly and we received a gift which was very kind.
Helpful Report
Posted 1 year ago
Hi Anne, Thank you so much for your 5 star review. We are glad to hear you enjoyed your free gift, and your order was delivered quickly! Do let us know if you need anything in future - our team are always happy to help. - Get Set Pet Team
Posted 1 year ago
Amazing service and delivery really quick. Thank you.
Helpful Report
Posted 1 year ago
Hi, Thank you for your lovely review. We are so glad you find the service provided amazing, and our delivery turnaround times quick! We look forward to serving you again soon. - Get Set Pet Team
Posted 1 year ago
Excellent service as always. Got my order next day and at the time specified. Good came in excellent condition.
Helpful Report
Posted 1 year ago
Hi Susan, Thank you so much for your raving review! We are very glad to hear you find our service excellent and your orders have arrived promptly. We thank you for your continued custom and look forward to serving you again soon. - Get Set Pet Team
Posted 1 year ago
fast delivery, a surprise little gift and a lovely handwritten note. Obviously appreciated the order and that was evident in the service received.
Helpful Report
Posted 1 year ago
Hi Michelle, Thank you for your wonderful review. We are so glad you have enjoyed your shopping experience with us, and we are incredibly grateful for your custom. We look forward to serving you again soon! - Get Set Pet Team
Posted 1 year ago
Lovely personal customer service. 😊 Always deliver very fast.
Helpful Report
Posted 1 year ago
Hi Tamara, Thank you so much for your kind review! We are glad to hear you find our delivery fast, and our customer service personal and friendly. Do let us know if you ever need a hand - we are always happy to help! - Get Set Pet Team
Posted 1 year ago
Really pleased with the service- great price and items came really quickly. I was kept informed all the way, will definitely use again!
Helpful Report
Posted 1 year ago
Hi Caroline, Thank you so much for your lovely review. We are glad to hear you are really pleased with our service - we aim to please! We look forward to serving you again soon. - Get Set Pet Team
Posted 1 year ago
Prompt delivery
Helpful Report
Posted 1 year ago
Hi Corrina, Thank you so much for your 5 star review! We are glad to hear your order was delivered promptly, and we look forward to serving you again soon. - Get Set Pet Team
Posted 1 year ago
Although my experience has been very good in the past this time was not as good, through a misunderstanding I did have to contact a second time to get my order sent for my puppy.
Helpful Report
Posted 1 year ago
Hi Jacqueline, Thank you so much for your review. I sincerely apologise on behalf of the team for the misunderstanding regarding the order for your puppy. We are continually working to improve our services, and your communication concerns have been noted to the wider team. We do hope you will continue to shop with us, so we are able to provide you with the first-class service we believe all of our customers deserve, and make it up to you! Do feel free to get in touch with us via hello@getsetpet.com if you wish to discuss this and how we can improve moving forward further. Kind regards, Get Set Pet Team
Posted 1 year ago
Good experience. Very quick delivery Will definitely be using again. Thank you for the personal card inside
Helpful Report
Posted 1 year ago
Hi Mandy, Thank you for your 5 star review. We are so glad to hear you have had a good experience shopping with us. Do let us know if you ever need anything and our team will be more than happy to help! - Get Set Pet Team
Posted 1 year ago
I have used Get Set Pet often to order my Royal Canin dry cat food. Easy to oder and quick delivery. Excellent service, I would recommend to buy from. Good prices and variety of items to choose from.
Helpful Report
Posted 1 year ago
Hi Etelka, Thank you for your wonderful review and continued custom - we really appreciate it! We are glad you find ordering easy, and delivery times to be quick. Do let us know if you are interested in our subscribe and save model for your Royal Canin dry cat food, as our team will be more than happy to help you set this up if you would like. Thank you once again, and we look forward to serving you again soon! - Get Set Pet Team
Posted 1 year ago
Excellent service...quick delivery, even up to the Highlands of Scotland!
Helpful Report
Posted 1 year ago
Hi, Thank you for your lovely review. We are so glad to hear you received your order quickly - we aim to serve with care and efficiency, even up to the Scottish Highlands! We look forward to seeing you again soon, and any questions or worries please don't hesitate to contact us. - Get Set Pet Team
Posted 1 year ago
Best price and efficient shipping.
Helpful Report
Posted 1 year ago
Hi, Thank you for your 5 star review! We are glad you have found our prices competitive and our shipping methods efficient. We appreciate your custom, and look forward to serving you again soon! - Get Set Pet Team
Posted 1 year ago
Great selection to choose from, fast delivery. Complimentary gift was a lovely surprise. Will be a returning customer
Get Set Pet 5 star review on 21st April 2023
Helpful Report
Posted 1 year ago
Hi Julie, Thank you so much for your 5 star review! We are glad you have enjoyed your experience shopping with us, and we look forward to serving you again soon. Also, thank you for the lovely picture of your pup, what an absolute cutie! - Get Set Pet Team
Posted 1 year ago
Fast delivery, small free gift and a hand written note. What's not to love?
Helpful Report
Posted 1 year ago
Hi, Thank you for your lovely review! We are so glad you have had a positive experience shopping with us, and we truly appreciate your custom. Do reach out if you ever need a hand - our team are always happy to help! - Get Set Pet Team
Posted 1 year ago
Wonderful personal friendly service with great prices and fast delivery. Highly reccommend. Thanks you
Helpful Report
Posted 1 year ago
Hi Sarah, Thank you so much for your lovely review! We are glad to hear you have found our service personal and friendly, and our prices and delivery schedule competitive. Do get in touch if you ever need any assistance, and we look forward to seeing you again soon! - Get Set Pet Team
Posted 1 year ago
Great company, quick delivery, lovely note with product.
Helpful Report
Posted 1 year ago
Hi, Thank you for your 5 star review! We are so glad you have had a positive experience shopping with us, and we look forward to helping you again soon. - Get Set Pet Team
Posted 1 year ago
Quality products, good price & speedy delivery!One happy customer who will come back for more shopping :)
Helpful Report
Posted 1 year ago
Hi Barbara, Thank you so much for your glowing review! We are glad to hear you have been enjoying shopping with us and found our products to be of good quality and quickly delivered. We look forward to serving you again soon! - Get Set Pet Team
Posted 1 year ago
Very competitive price and an excellent prompt service. Personal note thanking me for my custom which was a nice touch.
Helpful Report
Posted 1 year ago
Hi, Thank you for your raving review of Get Set Pet! We are glad you have found our prices competitive and our service times prompt. Do let us know if you ever need anything - our team are always happy to help! - Get Set Pet Team
Posted 1 year ago
Brilliant service. I made an error with my first order and the team couldn’t have been more helpful in resolving it. I opted for subscribe and save and when I realised I’d need my next order sooner because of my hollow-legged hound I brought forward the date and received the order really quickly!
Helpful Report
Posted 1 year ago
Hi Sophie, Thank you for your brilliant 5 star review! We are so glad our team could be of assistance, and you have found managing your subscribe and save order easy and efficient. Do feel free to get in touch if you ever need any further assistance! - Get Set Pet Team
Posted 1 year ago
Get Set Pet is rated 4.9 based on 3,770 reviews