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Get Set Pet Reviews

4.9 Rating 3,770 Reviews
98 %
of reviewers recommend Get Set Pet
4.9
Based on 3,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Get Set Pet Reviews

About Get Set Pet:

We’re on a mission to help your pet live its best life. By bringing together expert knowledge, nutritious food and high-quality products with an exceptional shopping experience, Get Set Pet is the ultimate online destination for pet supplies.

Visit Website

Phone:

01344483389

Email:

Martin.ruddy@getsetpet.com

Location:

Molly Millars Lane, Wokingham
RG41 2QY

Write Your review

Get Set Pet 5 star review on 8th March 2024
Anonymous
Get Set Pet 4 star review on 20th February 2024
Hilary Cartel
Get Set Pet 3 star review on 1st February 2024
Roselyn Corbin
Get Set Pet 5 star review on 3rd October 2023
Anonymous
Get Set Pet 5 star review on 20th September 2023
Pauline Sandiford
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
116
Anonymous
Anonymous  // 01/01/2019
Great products, dispatched quickly. Appreciated the note and the free gift that came with my order, and the fact that I got it just a couple of days after ordering. I would definitely order again and recommend to others!
Helpful Report
Posted 1 year ago
Thank you so much for your kind words, Angela! We really appreciate it! We are so glad that you enjoyed our products, our fast delivery and the free gift that came with your order. We are thrilled to know that you would be willing to order again and recommend us to others! We greatly appreciate your loyalty and look forward to serving you again soon! Get Set Pet
Posted 1 year ago
Always a competitive price and fast delivery
Helpful Report
Posted 1 year ago
Thank you so much for your 5-star rating, Debbie! We really appreciate your loyalty and you taking the time to share your wonderful experience with us. We are thrilled to know that you have always enjoyed our competitive prices and fast delivery! Get Set Pet
Posted 1 year ago
Excellent service and price. Delivery my DPD why go anywhere else.
Helpful Report
Posted 1 year ago
Thank you so much for your 5 star rating of Get Set Pet! We really appreciate your loyalty and continued support. We are thrilled to hear that you were pleased with the excellent service and price that we provided. We always strive to make sure our customers are satisfied, so it's great to hear that you were delighted with the delivery service by DPD. Thank you again for being a faithful and returning customer! Get Set Pet
Posted 1 year ago
We are very pleased with the service of get set pet our order with them was on time just as was promised many thanks Cody.
Helpful Report
Posted 1 year ago
Thank you so much for your 5 star rating, Patricia! We are delighted that you had a positive experience with Get Set Pet and that your order was on time. We really appreciate your continued loyalty to our company. Thank you! Get Set Pet
Posted 1 year ago
Excellent products at a great price.
Helpful Report
Posted 1 year ago
Thank you so much Colin for giving us a 5 star rating for Get Set Pet! We are excited to hear that you find our products excellent and the price to be great. We really appreciate you being a loyal customer and enjoy all the support you have given us. We look forward to helping you save time and money in the future! Get Set Pet
Posted 1 year ago
Fantastic service, next day delivery when this wasn’t guaranteed for a least week from another well know online retailer. Really personal shopping experience!
Helpful Report
Posted 1 year ago
Thank you so much, Simon, for your 5 star rating of Get Set Pet! We are delighted to hear that you had a fantastic service with next day delivery, which wasn't guaranteed from another online retailer. It's truly amazing to provide a personal shopping experience! We are very grateful to have your loyalty as a customer. We very much appreciate you as a repeating customer and thank you for your support! Get Set Pet
Posted 1 year ago
I have just bought the best bed ever for my Border Collie.
Helpful Report
Posted 1 year ago
Thank you so much for the 5 star rating and for being a repeat customer of Get Set Pet! I'm so glad you were able to find the perfect bed for your Border Collie. We appreciate your support and we look forward to helping you find the perfect pet gear in the future. Get Set Pet
Posted 1 year ago
Recently used Get Set Pet for the first time as they had the carrier i wanted on sale. I ordered it and some cat food as i received a 10% discount for first time order. To my delight and surprise my order arrived a few days later, the carrier is fantastic and they even included a free gift of poop bags which was very nice and useful. They have great communications as i was kept informed of my order dispatch and delivery. I intend to return for more. Thank you.
Helpful Report
Posted 1 year ago
Thank you so much for your fantastic review, Jane! We’re so glad that you’ve had a positive experience with Get Set Pet, and are delighted to hear that you’ll be returning for more! We appreciate your loyalty and business - thank you! Get Set Pet
Posted 1 year ago
Order well executed
Helpful Report
Posted 1 year ago
Thank you for the 5 star review of Get Set Pet! We greatly appreciate your support and your business. We are glad that your order was well executed.We hope to continue serving you in the future. Get Set Pet
Posted 1 year ago
Quick delivery from order to door
Helpful Report
Posted 1 year ago
Thank you so much Robert for your great 5 star rating of Get Set Pet! We're so glad you were satisfied with the quick delivery from order to door and our customer service. We appreciate your loyalty and hope to serve you again soon! Get Set Pet
Posted 1 year ago
Great price, fast delivery and a nice little first time order thank you note/bag dispenser thrown in. Great customer service.
Helpful Report
Posted 1 year ago
Thank you so much for taking the time to leave us a 5 star rating. We really appreciate your loyalty, as it's customers like you that help us grow. We are pleased to have fulfilled your expectations with our great price, fast delivery, and a little thank you note thrown in. It's customers like you that make our customer service great. We look forward to continuing to serve you. Thanks again for your loyalty! Get Set Pet
Posted 1 year ago
This is the second order I've placed and have been very happy with both, also the lovely freebies. will use you again.
Helpful Report
Posted 1 year ago
Thank you so much, Jean! We really appreciate you taking the time to give Get Set Pet a 5-star rating. We especially appreciate your loyalty as this is the second order you've placed and you've been very happy with both. We're thrilled that you loved the freebies, too! We appreciate your support and look forward to being able to serve you again. Thanks again! Get Set Pet
Posted 1 year ago
Excellent customer service as usual and great value! Highly recommend will use again! THANKS
Helpful Report
Posted 1 year ago
Thank you, Janice, for your 5 star rating of Get Set Pet! We are delighted that our excellent customer service and great value have kept you as a loyal customer. We appreciate your repeat business, and we look forward to continuing to provide you with the highest quality products and services. Thank you for your kind words, and we look forward to serving you again in the future! Get Set Pet
Posted 1 year ago
Ordered Eden treats and j r pet pate . Good price fast delivery and a free gift ! Will use again
Helpful Report
Posted 1 year ago
Thank you so much Susan for your 5 star rating of Get Set Pet! We are delighted to hear that you were satisfied with your order of Eden treats and J R Pet Pate as well as our fast delivery and free gift. We greatly appreciate you being a returning customer and hope to continue to provide you with the same excellent service in the future. Get Set Pet
Posted 1 year ago
Easy to order, goods arrived in timely manor
Helpful Report
Posted 1 year ago
Thank you so much, Glen, for the 5 star rating of Get Set Pet! We really appreciate your ongoing business and especially your feedback – it's so great to hear that the products we offer are easy to order and our delivery times are fast. We truly value you as a customer and thank you for your continued support! Get Set Pet
Posted 1 year ago
Very quick delivery on a wide range of pet supplies. Just what you need.
Helpful Report
Posted 1 year ago
Thank you so much! We are delighted to know that you enjoy our wide range of pet supplies and the fast delivery. We are grateful for your loyalty and for relentlessly supporting us. Thank you for being our repeating customer! Get Set Pet
Posted 1 year ago
Good value, always fab service. Easy to use website. Note and free roll of poo bags with every order!
Helpful Report
Posted 1 year ago
Thank you so much for your kind 5 star rating of Get Set Pet! We really appreciate your loyal and repeated support of our services, and are so pleased to know you found our website easy to use, and that you enjoyed the value and quality of our service. And on top of that, thank you for mentioning the free roll of poo bags - we're glad you enjoyed them! We truly appreciate your support and kind words. Thank you! Get Set Pet
Posted 1 year ago
Great website, great prices and good choice of items. I would recommend this company.
Helpful Report
Posted 1 year ago
Thank you so much, Etelka, for the fantastic 5-star rating and for your continued loyalty. We are grateful for your kind words about our great website, great prices and good choice of items. We appreciate your kind recommendation and look forward to seeing you again soon. Get Set Pet
Posted 1 year ago
We needed a cat carrier for our new cat. The carrier was £10 cheaper than anywhere else. Free delivery and arrived within 2 days. All in perfect condition and a couple of treats inside for our kitten. Really excellent customer service !
Helpful Report
Posted 1 year ago
Thank you so much Kirsty for your fantastic 5 star rating of Get Set Pet! We are glad that the cat carrier you got from us was cheaper than elsewhere and that you got it in mint condition, with a couple of treats for your kitten. We appreciate your kind words about our customer service! We are pleased that you are satisfied with your experience. Get Set Pet team
Posted 1 year ago
I won’t be using them again. It took 10 days to get my delivery, and very little was done by the customer service to resolve the issue. They know there are issues with Evri yet they still use them. When I contacted them I received an ‘explanation’ rather than an apology. Very disappointed.
Helpful Report
Posted 1 year ago
Get Set Pet is rated 4.9 based on 3,770 reviews