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Get Set Pet Reviews

4.9 Rating 3,770 Reviews
98 %
of reviewers recommend Get Set Pet
4.9
Based on 3,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Get Set Pet Reviews

About Get Set Pet:

We’re on a mission to help your pet live its best life. By bringing together expert knowledge, nutritious food and high-quality products with an exceptional shopping experience, Get Set Pet is the ultimate online destination for pet supplies.

Visit Website

Phone:

01344483389

Email:

Martin.ruddy@getsetpet.com

Location:

Molly Millars Lane, Wokingham
RG41 2QY

Write Your review

Get Set Pet 5 star review on 8th March 2024
Anonymous
Get Set Pet 4 star review on 20th February 2024
Hilary Cartel
Get Set Pet 3 star review on 1st February 2024
Roselyn Corbin
Get Set Pet 5 star review on 3rd October 2023
Anonymous
Get Set Pet 5 star review on 20th September 2023
Pauline Sandiford
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
116
Anonymous
Anonymous  // 01/01/2019
Work hard to deliver a competitive and timely product / service and they always enclose a roll of Pooh bags and a thank you note . Great service
Helpful Report
Posted 2 years ago
Thank you for the kind words, Paul! It's wonderful customers like yourself that keep us striving to provide great service. We look forward to serving you again soon. Best wishes, Anna and the Get Set Pet team
Posted 2 years ago
Excellent service & prompt delivery. Would definitely use again.
Helpful Report
Posted 2 years ago
Thank you so much for the great feedback! We look forward to serving you again soon. Best wishes, Anna and the Get Set Pet team
Posted 2 years ago
The team are extremely supportive and deal with any issues in a prompt and professional manner. The service of repeat orders is excellent and we appreciate the little card and gift you send!!!
Helpful Report
Posted 2 years ago
Wow! Thank you so much for the high praise, Dave! I'm glad to hear you've had such a great Get Set Pet experience, and that you're finding your Get Set Save subscription helpful. We look forward to serving you again soon. All the best, Anna and the Get Set Pet team
Posted 2 years ago
Quick service and included an unexpected (and useful) free gift. Very happy with the service.
Helpful Report
Posted 2 years ago
We're so pleased you had a great experience with us, Kerry! We know our free gift always comes in handy. We look forward to hearing from you again soon. Best wishes, Anna and the Get Set Pet team.
Posted 2 years ago
Good communication, speedy delivery and high quality products. Will definitely be using this Company again. 5* service
Helpful Report
Posted 2 years ago
Thank you so much for the amazing review, Jan! We're proud to provide high-quality pet supplies and speedy service with both our delivery and our customer support. We can't wait to hear from you again soon. All the best, Anna and the Get Set Pet team.
Posted 2 years ago
A very good product always delivered on time.
Helpful Report
Posted 2 years ago
Thank you so much for the support, Rosemary, we're glad we can provide you with swift service! Best wishes, Anna and the Get Set Pet team.
Posted 2 years ago
Fantastic service everytime! The GetSetSave subscription service that I use for dog food has been excellent every time, even with the flexibility to bring the order date forward if needed! Absolutely love the added touch of receiving a note with every order and the free gift is always appreciated!
Helpful Report
Posted 2 years ago
Thank you so much for the amazing feedback Kyle! We're glad you're enjoying your Get Set Save subscription, as well as your free gifts and thank you cards. All the best, Anna and the Get Set Pet team.
Posted 2 years ago
What a brilliant company! So helpful and they clearly personally care about their customers. Would not go anywhere else for my German Shepherd’s needs.
Helpful Report
Posted 2 years ago
What amazing feedback! Thank you so much Sharon, we're always happy to help you and your German Shepherd. All the best, Anna and the Get Set Pet team.
Posted 2 years ago
I have been very pleased with the service, very quuck I have received my products within a couple of days of ordering.
Helpful Report
Posted 2 years ago
Thank you so much for your feedback Jacky, we're glad you're pleased with our swift service and we look forward to hearing from you again soon! All the best, Anna and the Get Set Pet team.
Posted 2 years ago
Wonderful personal, efficient service. Would totally recommend - thank you
Helpful Report
Posted 2 years ago
Thank you so much for your kind words, Sherrie! We're proud of our personal service and we really appreciate your recommendation. All the best, Anna and the Get Set Pet team
Posted 2 years ago
Excellent service.... Will use again definitely 😊
Helpful Report
Posted 2 years ago
Thank you for the great feedback Michael! We look forward to hearing from you again soon. Best wishes, Anna and the Get Set Pet team.
Posted 2 years ago
Very happy with the service service from you little gift was very helpful, price's are great will continue to shop with you 😀
Helpful Report
Posted 2 years ago
Thank you for choosing Get Set Pet Vivian, we're glad to have you with us! Thank you for the amazing review, and we're glad you enjoyed your gift - we know they'll come in handy. Best wishes, Anna and the Get Set Pet team
Posted 2 years ago
Can I change from two weeks to 4 weeks thanks
Helpful Report
Posted 2 years ago
Hi Kathryn, I have just updated your subscription for you. If you have any queries or requests please contact us at hello@getsetpet.com for the fastest response - we're always happy to help! Best wishes, Anna and the Get Set Pet team
Posted 2 years ago
The price and service i received were superb i would recommend this company
Helpful Report
Posted 2 years ago
Thank you for your recommendation, Mark! We're happy to hear you're enjoying the Get Set Pet experience and we look forward to serving you again soon. Best wishes, Anna and the Get Set Pet team
Posted 2 years ago
Easy to deal with and delivered in time limited stated. I will certainly use them again.
Helpful Report
Posted 2 years ago
Thank you for choosing us, Anna! We're glad your order found you swiftly and safely. We look forward to hearing from you again soon. All the best, Anna and the Get Set Pet team
Posted 2 years ago
Arrived on time although box was coming undone. The dog food bag had not been damaged. Thank you for my dog poo bags, never seen this make before, they are of excellent quality. Easy website to use.
Helpful Report
Posted 2 years ago
Thank you for the great feedback Moira! We're sorry to hear about your box coming undone, we take great care taping and packing these but I will pass on your feedback to our warehouse team. We're glad you enjoyed your free gift - they're biodegradable too, which is why we love them. All the best, Anna and the Get Set Pet team
Posted 2 years ago
The best online pet store by a country mile! Keep up the good work Get Set Pet
Helpful Report
Posted 2 years ago
Thank you so much for the amazing review! We'll keep working hard for all of our wonderful customers like yourself. Best wishes, Anna and the Get Set Pet team.
Posted 2 years ago
Brilliant service will definitely use this company again. Thank you
Helpful Report
Posted 2 years ago
Thank you for the great feedback! We look forward to serving you again soon. Best wishes, Anna and the Get Set Pet team
Posted 2 years ago
Good to do business with, and an excellent service, thank you.
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Posted 2 years ago
Thank you for choosing Get Set Pet Alan, it's a pleasure doing business with you too! We look forward to serving you again soon. All the best, Anna and the Get Set Pet team
Posted 2 years ago
Good price, quick delivery even got a freebie! Will definitely order again.
Helpful Report
Posted 2 years ago
Thank you for your great review, Nathan! We're glad you enjoyed your free gift, you can never have too many poo bags. We look forward to hearing from you again soon. All the best, Anna and the Get Set Pet team
Posted 2 years ago
Get Set Pet is rated 4.9 based on 3,770 reviews