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Get Set Pet Reviews

4.9 Rating 3,770 Reviews
98 %
of reviewers recommend Get Set Pet
4.9
Based on 3,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Get Set Pet Reviews

About Get Set Pet:

We’re on a mission to help your pet live its best life. By bringing together expert knowledge, nutritious food and high-quality products with an exceptional shopping experience, Get Set Pet is the ultimate online destination for pet supplies.

Visit Website

Phone:

01344483389

Email:

Martin.ruddy@getsetpet.com

Location:

Molly Millars Lane, Wokingham
RG41 2QY

Write Your review

Get Set Pet 5 star review on 8th March 2024
Anonymous
Get Set Pet 4 star review on 20th February 2024
Hilary Cartel
Get Set Pet 3 star review on 1st February 2024
Roselyn Corbin
Get Set Pet 5 star review on 3rd October 2023
Anonymous
Get Set Pet 5 star review on 20th September 2023
Pauline Sandiford
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
116
Anonymous
Anonymous  // 01/01/2019
Quick delivery and easy to buy on site
Helpful Report
Posted 1 year ago
Thank you, Lynn, for your 5 star rating of Get Set Pet! We're glad to hear you appreciate our quick delivery and easy to buy on site experience. Thank you so much for being a returning customer!
Posted 1 year ago
Repeat order works really well, very pleased with the service
Helpful Report
Posted 1 year ago
Thank you so much, Wendy, for your 5 star rating of Get Set Pet. We are so glad to hear that our repeat order works so well, and we truly appreciate your loyalty! Thank you for being a faithful customer and we look forward to serving you again soon.
Posted 1 year ago
good communication through out the transaction, the food came when Iwas told it would, plus a free gift just what I needed so big thank you all round.
Helpful Report
Posted 1 year ago
Thank you for your kind words Douglas! We're thrilled to know you had such a positive experience - from good communication through out the transaction, to the food arriving when promised, to the added bonus of a free gift! We truly appreciate your 5-star rating and your appreciation. Thanks again - we look forward to supporting you in the future.
Posted 1 year ago
Prompt delivery, following easy placement of order. Personalised service, welcome card and free gift appreciated and useful. Will happily be buying on subscription when I need replacement food.
Get Set Pet 5 star review on 20th February 2023
Helpful Report
Posted 1 year ago
Thank you so much, Genevieve, for the 5 star rating of Get Set Pet! We are so pleased to hear that you appreciate the prompt delivery, easy ordering process, personalized service, welcome card, and free gift. Your loyalty is greatly appreciated, and we are so happy to hear that you will be buying on subscription when you need to replace the food. We look forward to continuing to provide you with the same exemplary service in the future!
Posted 1 year ago
Fast dispatch and delivery. Nice hand written note and free doggy poop bags and dispenser.
Helpful Report
Posted 1 year ago
Thank you Deacon for your 4 star rating of Get Set Pet! We're so pleased you liked our fast dispatch and delivery, as well as the nice hand written note and free doggy poop bags and dispensers. Great to hear your pup is doing great with the new treats!
Posted 1 year ago
Great service and price. Will use again.
Helpful Report
Posted 1 year ago
Thank you so much, Natalie! We are delighted that you had a great experience with our service and pricing and we appreciate you being a loyal and repeating customers of Get Set Pet!
Posted 1 year ago
After a few problems with the ordering process, it said they didn’t deliver to my address a very helpful Tasha sorted out the issue very quickly and on a Sunday too. I like to support small businesses and will definitely be ordering again from Get Set Pet as they made me feel special ordering from themselves, there was a complimentary gift and a hand written card from Jason and Martin. This was lovely touch and certainly one you wouldn’t get from the larger online stores. The prices are very reasonable and delivery was very quick 💕
Get Set Pet 5 star review on 20th February 2023 Get Set Pet 5 star review on 20th February 2023
Helpful Report
Posted 1 year ago
Thank you Gail for your 5 star rating and for being a loyal customer of Get Set Pet! We are so glad to have made you feel special and that Tasha was able to help with the ordering process and delivery - it's always a pleasure for us to go the extra mile for customers, especially on a Sunday. We truly appreciate your continuous support and we're thrilled that you will be ordering again from Get Set Pet. Thank you for being part of our family!
Posted 1 year ago
Great price and service. Will definitely use them again. My dog loves her chuck-it balls.
Helpful Report
Posted 1 year ago
Thank you so much for your five star rating of Get Set Pet! We're delighted to hear that you had great price and service and that your dog loves her chuck-it balls! We value your feedback, and we are thankful you will use us again.
Posted 1 year ago
Fantastic products and service. Will definitely be using get set pet as my go to for my pet food in the future. Thank you 😊
Helpful Report
Posted 1 year ago
Thank you for your 5 star review, Anita! We are so glad to hear that you have enjoyed our fantastic products and service and have made Get Set Pet your go-to for pet food. We really appreciate your loyalty and look forward to seeing you again in the future. Thank you!
Posted 1 year ago
Always great service and quick delivery
Helpful Report
Posted 1 year ago
Thank you, Michelle, for your 5-star rating of Get Set Pet! We really appreciate that you recognize our exceptional service, quick deliveries and loyalty as a returning customer. We are so glad you continue to use Get Set Pet--we appreciate your business!
Posted 1 year ago
Easy to order, quick delivery
Helpful Report
Posted 1 year ago
Thank you Kathy for your 5 star rating of Get Set Pet! We're glad to hear that you found the ordering process easy and delivery fast! We appreciate your loyalty, and thank you for being a repeating customer!
Posted 1 year ago
Great service and products! best prices in the market. Fast delivery - Highly recommend Get Set Pet.
Helpful Report
Posted 1 year ago
Thank you so much for your great rating of Get Set Pet! We truly appreciate your loyalty and that you have chosen us again. We're glad to know that you have received great service, great products and the best prices in the market with fast delivery. We really appreciate your kind feedback and look forward to serving you again in the future. Thank you for being a loyal customer!
Posted 1 year ago
Fast delivery, quality product, great prices.
Helpful Report
Posted 1 year ago
Thank you so much John for your wonderful review and for giving our products a 5-star rating! We really appreciate your feedback about the fast delivery, quality product and great prices. We are so glad you are a loyal and repeat customer, and look forward to seeing you again!
Posted 1 year ago
A great family run business, providing value for money and excellent service.
Helpful Report
Posted 1 year ago
Thanks Toby for your glowing 5 star review! We are so pleased to hear you had such a great experience with Get Set Pet. We are a great family run business, providing value for money and excellent service. We thank you for being a loyal customer and supporting us.
Posted 1 year ago
User friendly website for techno thickies like me! Good prices and prompt delivery. Extra gifts were most unexpected but much appreciated. A nice personal touch to receive a card asking if all was ok. Shows a very caring company. Many thanks, Jason and Martin. Bella my Labradoodle and myself are most impressed.
Helpful Report
Posted 1 year ago
Thank you Sue for your incredible 5 star rating of Get Set Pet! We are honored to have a customer like you show such loyalty, and it means so much that you have returned to us again and again. Your kind words about our user friendly website, good prices, fast delivery, and extra gifts are very much appreciated. We strive to give our customers a personal touch and it's wonderful to hear that you liked our card and that you feel we are a caring company. We hope to continue to be a great service for you and your Labradoodle. Thank you again for your loyalty!
Posted 1 year ago
Food arrived quickly, well packaged & a lovely note, thank you. Will definitely shop with you again
Helpful Report
Posted 1 year ago
Thank you so much Rachel for your wonderful 5 star rating of Get Set Pet! We are so glad that you liked the food that arrived quickly and was well packaged. We really appreciate you being a repeat customer and hope to see you again soon! Get Set Pet Team
Posted 1 year ago
Excellent service great prices very fast delivery will purchase from Get Set Pet again. Thanks to Jason and Martin for the free gift. 5*
Helpful Report
Posted 1 year ago
Thank you Ceri for your fantastic 5 star review! We are so glad to hear that you had a great experience with Get Set Pet and that you'll be returning in the future. We also appreciate your kind words about our excellent service, prices, and delivery speed. Thank you for being a returning customer! Get Set Pet Team
Posted 1 year ago
Easy to order, great product and delivered in good time.
Helpful Report
Posted 1 year ago
Thank you Jackie for your 5 star rating of Get Set Pet! It is fantastic to hear that you found ordering easy, that you love the product, and that delivery was on time. We truly appreciate you being a repeating customer, and we look forward to you continuing to shop with us! Thanks again! Get Set Pet Team
Posted 1 year ago
I've been buying Eden kibble for quite a while now and my two cavaliers love it. It's got lots of high quality ingredients in it and is gentle on my dogs tummies. I top with a variety of different vegetables to give them a mixed dinner. . Can highly recommend.
Helpful Report
Posted 1 year ago
Thank you so much for your 5 star rating, Jan! We really appreciate it and we're so glad you've been a loyal and repeating customer of Eden kibble. Your two cavaliers clearly love it and it's great to hear that their tummies are happy too! We hope to see you back again soon. Get Set Pet Team
Posted 1 year ago
Excellent service and prompt delivery, thank you
Helpful Report
Posted 1 year ago
Thank you so much, Jenny, for your five-star rating of Get Set Pet! We are thrilled that you enjoyed our excellent service and prompt delivery. We truly appreciate your loyalty as a repeat customer, and we look forward to continuing to serve you! Get Set Pet Team
Posted 1 year ago
Get Set Pet is rated 4.9 based on 3,770 reviews