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Get Set Pet Reviews

4.9 Rating 3,770 Reviews
98 %
of reviewers recommend Get Set Pet
4.9
Based on 3,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Get Set Pet Reviews

About Get Set Pet:

We’re on a mission to help your pet live its best life. By bringing together expert knowledge, nutritious food and high-quality products with an exceptional shopping experience, Get Set Pet is the ultimate online destination for pet supplies.

Visit Website

Phone:

01344483389

Email:

Martin.ruddy@getsetpet.com

Location:

Molly Millars Lane, Wokingham
RG41 2QY

Write Your review

Get Set Pet 5 star review on 8th March 2024
Anonymous
Get Set Pet 4 star review on 20th February 2024
Hilary Cartel
Get Set Pet 3 star review on 1st February 2024
Roselyn Corbin
Get Set Pet 5 star review on 3rd October 2023
Anonymous
Get Set Pet 5 star review on 20th September 2023
Pauline Sandiford
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
116
Anonymous
Anonymous  // 01/01/2019
Efficient delivery and excellent customer service.
Helpful Report
Posted 2 years ago
Thank you for the great review, Amy! We're happy to hear you're pleased with our speedy delivery and our friendly customer service team. We look forward to serving you again soon! All the best, Anna and the Get Set Pet team
Posted 2 years ago
Have Used the product for a few months now, delivery was very quick ans well packaged, thank you for free gift, must admit I look on line for best price, and yours came out on top.
Helpful Report
Posted 2 years ago
Thank you for the amazing review, Patricia! We're very proud of our space-saving, less waste packaging and we're glad you like it too. It's great to hear we came out on top with our prices, as we always strive to provide the best value for our amazing customers. We look forward to serving you again soon! Best wishes, Anna and the Get Set Pet team
Posted 2 years ago
Always fast delivery and great value for money
Helpful Report
Posted 2 years ago
Thank you so much for the great feedback, Mark! We're happy to hear you're pleased with our swift service and our great prices. We look forward to serving you again soon. All the best, Anna and the Get Set Pet team
Posted 2 years ago
Amazing communication, easy to find, lovely staff, great customer service.
Helpful Report
Posted 2 years ago
Wow! I'll be sure to pass your kind words on to the team and thank you so much for the great feedback, Scarlett. We look forward to seeing you again soon! All the best, Anna and the Get Set Pet team
Posted 2 years ago
Quick , Easy to Order , very Happy with the service, will definitely be using Get set pet from now on , Thank you
Helpful Report
Posted 2 years ago
Thank you for the great feedback, Julie! We're glad to hear we've impressed you with our super service and we look forward to serving you again soon. Best wishes, Anna and the Get Set Pet team
Posted 2 years ago
Great first experience of purchasing from Get Set Pet, got my dog’s Eden Kibble at a very competitive price, delivered quickly and with a lovely hand written welcoming note. I will definitely purchase from them again.
Helpful Report
Posted 2 years ago
Thank you so much for choosing Get Set Pet, Pauline! It's great to hear you're pleased with our 5-star service and we'll be happy to welcome you back again soon. All the best, Anna and the Get Set Pet team
Posted 2 years ago
So easy to place my order, 24 hours later it was delivered fab service and good price
Helpful Report
Posted 2 years ago
Thank you for the great feedback, Tracy! We're pleased you're satisfied with our speedy service and we look forward to hearing from you again soon. Best wishes, Anna and the Get Set Pet team
Posted 2 years ago
Fantastic and fabulous service great value for money and excellent delivery service my two dogs never run out of food.
Get Set Pet 5 star review on 10th May 2022 Get Set Pet 5 star review on 10th May 2022 Get Set Pet 5 star review on 10th May 2022
Helpful Report
Posted 2 years ago
Thank you so much for the amazing feedback, Amanda and co! We always love seeing our happy, furry customers too and we're glad to hear we always keep their bowls full. We look forward to serving you and your beautiful dogs again soon! All the best, Anna and the Get Set Pet team
Posted 2 years ago
A very quick and efficient service. Thank you.
Helpful Report
Posted 2 years ago
Thank you for your great review, Tracy! We're glad to hear you've had a great Get Set Pet experience and we look forward to hearing from you again soon. All the best, Anna and the Get Set Pet team
Posted 2 years ago
Extremely impressed with the very quick delivery Really loved the fact onthr website it shows how many available. Having g had many purchases from other companies that later contact you stating they are awaiting delivery Will definitely use again and again Thank you 😊
Helpful Report
Posted 2 years ago
Thank you for your amazing feedback, Caroline! We're pleased to hear you're impressed with our swift service and the accessibility of our website. We look forward to hearing from you again and again! Best wishes, Anna and the Get Set Pet team
Posted 2 years ago
Brilliant service. Easy to order, good prices and next day delivery. I’ve used this company twice and will continue to do so. Thank you ‘GetSetPet’ it’s a pleasure doing business with you.
Helpful Report
Posted 2 years ago
Thank you for choosing Get Set Pet, Brenda! We're so glad you've had such a great experience with us and we look forward to serving you again soon. All the best, Anna and the Get Set Pet team
Posted 2 years ago
Excellent as always! Great price, great delivery, great service. Found a little extra in the delivery box too! Thanks again Get Set Pet🐾❤️🐾
Helpful Report
Posted 2 years ago
Thank you so much, Amanda! Three greats - that's great! We're glad you enjoyed your free gift too, we know they always come in handy. We look forward to hearing from you again soon. Best wishes, Anna and the Get Set Pet team
Posted 2 years ago
Excellent service and great price
Helpful Report
Posted 2 years ago
Thank you so much for the great feedback, David! We're glad you're enjoying the Get Set Pet experience, and we look forward to hearing from you again soon. All the best, Anna and the Get Set Pet team.
Posted 2 years ago
Well not bad but the team need to check orders more precisely so as to minimise mistakes. I recently received the wrong item and although I was fairly happy with the customer service, I feel the error was avoidable.
Helpful Report
Posted 2 years ago
Thank you for the feedback! We're sorry to hear about this, and I want to let you know this was addressed with our Warehouse team when it happened. I'm glad our super Customer Support team found a suitable solution for you, and we hope we can serve you again soon. All the best, Anna and the Get Set Pet team
Posted 2 years ago
Great prices and delivered my dogs food quickly
Helpful Report
Posted 2 years ago
We're pleased we provided you and your dog with swift service at our best prices, Jackie! We look forward to hearing from you again soon. All the best, Anna and the Get Set Pet team
Posted 2 years ago
Prompt delivery. Excellent service.
Helpful Report
Posted 2 years ago
Thank you for the great feedback, Catherine! We're glad you enjoyed our swift service and we look forward to hearing from you again soon. Best wishes, Anna and the Get Set Pet team
Posted 2 years ago
Have been ordering from Get Set Pet for a few months. Excellent service and great prices. Thanks Guys
Helpful Report
Posted 2 years ago
Thank you so much for the continued support, Pauline! We're glad you're enjoying our great service and competitive prices. We look forward to serving you again soon! All the best, Anna and the Get Set Pet team
Posted 2 years ago
Excellent company - efficient, reliable, helpful and swift
Helpful Report
Posted 2 years ago
Four amazing words! Thank you so much, Jan! We're glad you've had a great Get Set Pet experience, and we look forward to continuing to provide you with superb service. Best wishes, Anna and the Get Set Pet team
Posted 2 years ago
Nothing but good things to say about Get Set Pet, products are great, the customer service is brilliant, the website works really well and is pretty easy to manage orders and subscriptions. Thank you and keep up the good work!
Helpful Report
Posted 2 years ago
Thank you so much for your amazing feedback and continued support, Richard! We're proud to provide great products and customer service, and we're pleased you're finding your Get Set Save subscription easy to use. We look forward to hearing from you again soon. All the best, Anna and the Get Set Pet team.
Posted 2 years ago
Have used GSP for several purchases, have always appreciated the little card that comes back with the order and free dog bags. I enjoy the feel of a personal service however I have subscribed and that hasn’t been as trouble free as the promise. Had to email to amend an order, had assistance all done but would have preferred doing it myself. Dogs do go off foods and amending accordingly …. Could be better.
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave a review, Jill! We're glad you've been a long time supporter of us, and we really appreciate the feedback. While we're happy to hear you've had a good experience with our friendly customer support team, it's a shame to hear you've had some trouble with the accessibility of your subscriptions. We're currently working to get our subscription service as streamlined as possible, and I will pass your feedback on to the web team. All the best, Anna and the Get Set Pet team
Posted 2 years ago
Get Set Pet is rated 4.9 based on 3,770 reviews