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Get Set Pet Reviews

4.9 Rating 3,770 Reviews
98 %
of reviewers recommend Get Set Pet
4.9
Based on 3,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Get Set Pet Reviews

About Get Set Pet:

We’re on a mission to help your pet live its best life. By bringing together expert knowledge, nutritious food and high-quality products with an exceptional shopping experience, Get Set Pet is the ultimate online destination for pet supplies.

Visit Website

Phone:

01344483389

Email:

Martin.ruddy@getsetpet.com

Location:

Molly Millars Lane, Wokingham
RG41 2QY

Write Your review

Get Set Pet 5 star review on 8th March 2024
Anonymous
Get Set Pet 4 star review on 20th February 2024
Hilary Cartel
Get Set Pet 3 star review on 1st February 2024
Roselyn Corbin
Get Set Pet 5 star review on 3rd October 2023
Anonymous
Get Set Pet 5 star review on 20th September 2023
Pauline Sandiford
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
116
Anonymous
Anonymous  // 01/01/2019
Pleased with my ongoing subscription of Eden dog food. Arrives well wrapped and on time, every time. The price is also competitive. I like the little touches - personalised thank you card and small "freebie" extras, certainly encouraged me to order more from Get Set Pet.
Helpful Report
Posted 1 year ago
Thank you, Emma, for giving our product and services 5 stars! We are so pleased with your ongoing subscription to Eden Dog Food and that it always arrives well-wrapped and on time. We are grateful you feel the price is competitive, and we love when our customers appreciate the personalised Thank You cards and freebie extras we offer. We really appreciate the loyalty you have shown to Get Set Pet and thank you for choosing us.
Posted 1 year ago
Great price, great delivery all round good service
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Posted 1 year ago
Thank you so much, Bradley, for the 5 star rating of Get Set Pet! We really appreciate your kind words. We're so glad that you keep coming back as a customer - it's customers like you that make our work so special. Thank you!
Posted 1 year ago
Great service, great selection and great prices, my German shepherd Acer’s happy & I am happy, will definitely be using again, thanks Get Set Pet
Get Set Pet 5 star review on 4th March 2023
Helpful Report
Posted 1 year ago
Thank you, Elizabeth, for your 5 star rating of Get Set Pet! We are so glad to hear that Acer is happy and that you are too. We truly appreciate your kind words about the great service, selection and prices we offer. Your loyalty means a lot to us, and we thank you for it! We look forward to seeing you again soon! P.S Acer is absolutely gorgeous!
Posted 1 year ago
Get Set Products arrive quickly and well packaged and our animals love them. I regularly order from Get Set Pet and appreciate the little gift that comes with every order and the handwritten notes. A firm you can safely do business with.
Helpful Report
Posted 1 year ago
Thank you, Susan, for your 5-star rating of Get Set Pet. We are thrilled to hear that you are impressed with the speed of deliveries and the quality of our packaging, and that your animals love our products! We also appreciate your loyalty and that you order from us regularly - and your kind words about our gifts and handwritten notes! Thank you for being a loyal customer. We really value our relationship with you! Get Set Pet Team
Posted 1 year ago
Just brilliant. We buy great food for Tilly, our cockapoo, at great prices, and as we are local we can just go and collect it. The Customer Services is also very prompt at responding to questions etc. Thank you very much.😀
Helpful Report
Posted 1 year ago
Thank you so much for your wonderful 5-star rating of Get Set Pet, Elizabeth! We are so glad to hear that you have had great experiences as a loyal customer and have seen the benefits of ordering from us and being able to collect the order from your local store. We really appreciate your continued patronage, and we're so glad that our customer service has been so helpful in all your interactions with us. Thank you again! Get Set Pet Team
Posted 1 year ago
Great product and great service
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Posted 1 year ago
Thanks so much for the 5 stars, Brian! We're thrilled that you're happy with Get Set Pet's service. We really appreciate your loyalty, thank you for your repeat business! Get Set Pet Team
Posted 1 year ago
What can I say, brilliant service from a great team
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Posted 1 year ago
Thank you Susan for your 5 star rating of Get Set Pet! We really appreciate you being a loyal and repeating customer and thank you for your support. Get Set Pet Team
Posted 1 year ago
What can I say about Get Set Pet..........GREAT!, Good Quality, Good Service, Good Delivery, Good Prices. And the little note and free gifts that come with each scheduled delivery are a very nice touch and much appreciated.
Helpful Report
Posted 1 year ago
Thank you so much, Neil, for giving us the benefit of your 5-star rating of Get Set Pet! We appreciate your positive review, and we're thrilled to hear that you appreciate us -We value your loyalty and thank you for being a part of our Get Set Pet family! Get Set Pet Team
Posted 1 year ago
Very good service , lots of choices and competitive prices. As per food is getting so expensive. They are quick to deliver and have a personal touch with adding a free gift here and there. Returning customer .
Helpful Report
Posted 1 year ago
Thank you so much, Sonja, for your amazing 5-star rating! We are delighted to hear that you appreciate the speedy delivery, wide selection, and competitive prices. We are also so glad that you have been a loyal and returning customer. We strive to create a personal experience for all of our customers, and we are glad that we could provide it for you! Thanks again!
Posted 1 year ago
Great price for pet food and was delivered within 3 working days. Even got a couple of freebies! Bonus. Would recommend to anyone.
Helpful Report
Posted 1 year ago
Thank you so much for your 5-star rating of Get Set Pet! We are so glad to hear you had such a positive shopping experience, and were especially delighted to hear that you received a couple of freebies with your order. Your satisfaction is our priority, and we appreciate your loyalty as a customizable. Thanks again for your repeat custom!
Posted 1 year ago
Dog food arrived promptly - nice friendly service. Thank you.
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Posted 1 year ago
Thank you so much for taking the time to leave us a 5-star rating! We are delighted to hear that your dog food arrived promptly and that you found our service to be friendly. We truly appreciate your loyalty, and are thrilled that you have chosen to become a repeating customer. Thank you again!
Posted 1 year ago
Perfect all items as described and fast delivery
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Posted 1 year ago
Thanks for the 5 star rating Rebecca! We're thrilled to hear you're pleased with your Get Set Pet experience. We really appreciate your feedback regarding the perfect items and fast delivery! We look forward to seeing you again soon.
Posted 1 year ago
Very happy with my customer experience. My order was sent promptly and arrived well packaged. Would definitely recommend and shop here again. Thank you!
Helpful Report
Posted 1 year ago
Thank you so much Catherine for the lovely 5 star rating! We are so glad to hear that you were very happy with your customer experience. We are very pleased that your order was sent promptly and arrived well packaged. We love that you would definitely recommend and shop here again! Thank you so much for being a loyal returning customer - we truly appreciate it!
Posted 1 year ago
Thank you for quick personalised service which is often lacking these days
Helpful Report
Posted 1 year ago
Thank you so much Caz, for your 5 star rating of Get Set Pet! We really appreciate you taking the time to review our service. We are so pleased that you had a positive experience, additionally, we thank you kindly for being both a loyal and repeating customer of Get Set Pet - your support means the world to us! Get Set Pet Team
Posted 1 year ago
Excellent service from order to delivery and a little note and free gift will definitely use them in future
Helpful Report
Posted 1 year ago
Thank you so much, Sam, for the 5 star rating! We truly appreciate your kind words about the excellent service from order to delivery and the little note and free gift. We are so delighted that you will use us again for future orders! As a token of our appreciation, we thank you for being a loyal customer. Get Set Pet Team
Posted 1 year ago
Great product range and super flexible pick-up times. Love click & collect!!!
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Posted 1 year ago
Thank you so much Sabine for your 5-star rating of Get Set Pet! We truly appreciate your feedback and are delighted to hear that you enjoy our great product range, super flexible pick-up times, and click & collect. We are grateful to have such a loyal customer like you and we thank you for being a repeating customer. Get Set Pet Team
Posted 1 year ago
I am pleased with the way you have handled this.
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Posted 1 year ago
Thank you so much Zsuzsanna for your lovely review! We're so glad that you've enjoyed our service and really appreciate your support. Get Set Pet Team
Posted 1 year ago
Perfect polite pet service. Thank you
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Posted 1 year ago
Thank you so much for your 5 star rating of Get Set Pet! We're thrilled to have provided you with a perfect polite pet service every time. We truly appreciate your loyalty as a returning customer. Thanks again! Get Set Pet Team
Posted 1 year ago
Sent item back for refund as not suitable. For quite some time heard nothing. No confirmation of receipt of returned item so eventually I contacted GSP. Only then did they say my refund would be actioned in the next few days. I can't help wondering how long it would have been before they contacted me, and actioned my refund, if indeed they would have done so at all. Extremely frustrating that they cannot be contacted by phone and assume this is intentional policy.
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Posted 1 year ago
Excellent service
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Posted 1 year ago
Thank you so much for your 5-star rating of Get Set Pet and for your excellent feedback about our services. We are so pleased that you have been a loyal and repeating customer of Get Set Pet. Your support means so much to us. Thank you for choosing Get Set Pet, we look forward to serving you again in the future! Get Set Pet Team
Posted 1 year ago
Get Set Pet is rated 4.9 based on 3,770 reviews