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Get Set Pet Reviews

4.9 Rating 3,770 Reviews
98 %
of reviewers recommend Get Set Pet
4.9
Based on 3,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Get Set Pet Reviews

About Get Set Pet:

We’re on a mission to help your pet live its best life. By bringing together expert knowledge, nutritious food and high-quality products with an exceptional shopping experience, Get Set Pet is the ultimate online destination for pet supplies.

Visit Website

Phone:

01344483389

Email:

Martin.ruddy@getsetpet.com

Location:

Molly Millars Lane, Wokingham
RG41 2QY

Write Your review

Get Set Pet 5 star review on 8th March 2024
Anonymous
Get Set Pet 4 star review on 20th February 2024
Hilary Cartel
Get Set Pet 3 star review on 1st February 2024
Roselyn Corbin
Get Set Pet 5 star review on 3rd October 2023
Anonymous
Get Set Pet 5 star review on 20th September 2023
Pauline Sandiford
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
116
Anonymous
Anonymous  // 01/01/2019
Very good service. I thought I would try the regular subscription as it was a good discount on the cat food but then they add £5.95 carriage so it is actually the same price as ordering elsewhere with free carriage. Something to think about
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave a review, Sara! We're proud to offer great value prices, especially with our Get Set Save subscription, and free delivery over £29. For orders under this, we offer a flat rate delivery, calculated by weight, for an efficient 1-2 business days delivery service. We always strive to offer the best service around and your feedback is much appreciated and will be shared with the team. All the best, Anna and the Get Set Pet team.
Posted 2 years ago
Good service - Our cat food (Orijen) was competitively priced, and we received it quickly, with free delivery. I recommend this company.
Helpful Report
Posted 2 years ago
Thank you so much for the recommendation and great review! We're proud to offer great value prices and speedy service. We look forward to hearing from you again soon! Best wishes, Anna and the Get Set Pet team
Posted 2 years ago
Delivered on time and in good condition will use this firm again
Helpful Report
Posted 2 years ago
Thank you so much for choosing Get Set Pet, and for the great review, Susan! We're glad to hear you've had a great experience with us and we look forward to serving you again soon. All the best, Anna and the Get Set Pet team
Posted 2 years ago
Great service reliable and friendly always deliver on time
Helpful Report
Posted 2 years ago
Thank you so much for the kind words, Iris! We're so happy to hear you've had a great experience with us so far and we look forward to serving you again soon. Best wishes, Anna and the Get Set Pet team
Posted 2 years ago
Definitely order again ordered late Friday night arrived Monday normally pay nearly £50 got it for £42 with discount and I can get it from get set pet on subscribe and save
Helpful Report
Posted 2 years ago
Thank you so much for the amazing review, Pauline! We're so happy to hear you're having a great experience with your Get Set Save subscription and our speedy service. We look forward to serving you again soon! All the best, Anna and the Get Set Pet team
Posted 2 years ago
Excellent service
Helpful Report
Posted 2 years ago
Thank you so much for the positive review, Christine! We're happy to hear you had an excellent experience and we look forward to hearing from you again soon. Best wishes, Anna and the Get Set Pet team
Posted 2 years ago
Very easy purchase and quick delivery
Helpful Report
Posted 2 years ago
Thank you so much for the great review, Andrew! We're happy to hear you had a great Get Set Pet experience and we look forward to serving you again soon. All the best, Anna and the Get Set Pet team
Posted 2 years ago
Not recieved the harness after 8 days from ordering. Tried to make contact through email and no correspondence. Not happy!!
Helpful Report
Posted 2 years ago
Hi Martin, we're really sorry to hear this has happened. Following your email, we investigated this for you and found that your order had been unfortunately lost in transit. We then sent another harness out for you as soon as we confirmed this, which was delivered yesterday. Once again, we are so sorry this happened and we hope your new harness has found you well. Best wishes, Anna and the Get Set Pet team
Posted 2 years ago
Excellent service and great price! Dog food arrived in superfast time together with a free gift and a beautifully written thank you note. Very impressive!
Helpful Report
Posted 2 years ago
Thank you so much for the amazing feedback, Jayne! We're happy to hear you're pleased with our great value prices, speedy service, and personal touches. We really appreciate your support and we look forward to serving you again soon! All the best, Anna and the Get Set Pet team
Posted 2 years ago
Excellent service, very reliable.
Helpful Report
Posted 2 years ago
Thank you so much for the positive feedback, Sally! We're happy to hear you've had an excellent experience with us and we look forward to serving you again soon. All the best, Anna and the Get Set Pet team
Posted 2 years ago
Very pleased with the service. First time I've ordered from here, no complaints, very efficient
Helpful Report
Posted 2 years ago
Thank you so much for the great review, and for choosing Get Set Pet, Tanya! We're happy to hear you've had an efficient experience with us and we look forward to welcoming you back soon. All the best, Anna and the Get Set Pet team
Posted 2 years ago
Got a product that I couldn't get locally. Delivery a bit longer but we expect that in North Scotland! Also no additional charge to deliver to the Highlands which is much appreciated
Helpful Report
Posted 2 years ago
Thank you so much for the amazing review, Paul! We're proud to serve pets all across the UK, and we're happy to hear you've had a great Get Set Pet experience. We look forward to hearing from you again soon! All the best, Anna and the Get Set Pet team
Posted 2 years ago
Good price on subscription, fast free delivery
Helpful Report
Posted 2 years ago
Thank you so much for the great review, Jane! We're happy to hear you're enjoying your Get Set Save subscription and swift delivery. We look forward to serving you again soon! Best wishes, Anna and the Get Set Pet team
Posted 2 years ago
I wouldn’t use another company for my dog food now. The customer service is superb and the fast free delivery service over £30 is the best! Thank you Get Set Pet!
Helpful Report
Posted 2 years ago
Thank you so much for the amazing review, Nicola! We're so happy to hear you've had such a great experience with our speedy service and our friendly customer support team. We look forward to serving you and your dog again soon! Best wishes, Anna and the Get Set Pet team
Posted 2 years ago
Good service
Helpful Report
Posted 2 years ago
Thank you so much for the great review, Svetlana! We look forward to hearing from you again soon. Best wishes, Anna and the Get Set Pet team
Posted 2 years ago
Excellent product and very quick dispatch. Recommened
Helpful Report
Posted 2 years ago
We're happy to hear you've had a great Get Set Pet experience and we really appreciate your recommendation, Ken! Thank you so much for the positive review and we look forward to serving you again soon. All the best, Anna and the Get Set Pet team
Posted 2 years ago
Fast delivery. Great service
Helpful Report
Posted 2 years ago
Thank you so much for the great review, Victoria! We're glad to hear you're pleased with our swift service and we look forward to serving you again soon. Best wishes, Anna and the Get Set Pet team
Posted 2 years ago
Reliable & friendly service. Appreciate the poo bags given with my dogs food order, has saved me money for sure.
Helpful Report
Posted 2 years ago
We're so pleased you had a great experience with us, Rosy! We know our free gift always comes in handy. We look forward to hearing from you again soon. Best wishes, Anna and the Get Set Pet team.
Posted 2 years ago
On the never-ending search for a good deal on my best friend's favourite food. I was delighted to discover Get Set Pet had an brilliant deal on and after taking the plunge I was even more impressed by the super quick delivery AND FREE GIFT! We'll be back!
Helpful Report
Posted 2 years ago
Thank you so much for the amazing review and for choosing Get Set Pet, Lindsey! We're so happy to hear you're pleased with our great prices, swift service, and free gift with every order. We'll be happy to have you back and look forward to serving you again soon! All the best, Anna and the Get Set Pet Team
Posted 2 years ago
Great delivery and easy to use service and live the little free treat in the order too.
Helpful Report
Posted 2 years ago
Thank you so much for the great review! We're glad you're satisfied with our speedy service and your free gift which comes with every order. We look forward to hearing from you again soon! All the best, Anna and the Get Set Pet Team
Posted 2 years ago
Get Set Pet is rated 4.9 based on 3,770 reviews