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Get Set Pet Reviews

4.9 Rating 3,770 Reviews
98 %
of reviewers recommend Get Set Pet
4.9
Based on 3,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Get Set Pet Reviews

About Get Set Pet:

We’re on a mission to help your pet live its best life. By bringing together expert knowledge, nutritious food and high-quality products with an exceptional shopping experience, Get Set Pet is the ultimate online destination for pet supplies.

Visit Website

Phone:

01344483389

Email:

Martin.ruddy@getsetpet.com

Location:

Molly Millars Lane, Wokingham
RG41 2QY

Write Your review

Get Set Pet 5 star review on 8th March 2024
Anonymous
Get Set Pet 4 star review on 20th February 2024
Hilary Cartel
Get Set Pet 3 star review on 1st February 2024
Roselyn Corbin
Get Set Pet 5 star review on 3rd October 2023
Anonymous
Get Set Pet 5 star review on 20th September 2023
Pauline Sandiford
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
116
Anonymous
Anonymous  // 01/01/2019
Excellent supplier. They make their customers feel valued. Competitive prices. Fast delivery. Very happy to recommend and I look forward to my regular deliveries of dog food.
Helpful Report
Posted 2 years ago
Thank you very much for the fantastic review. We are so happy to hear that you are pleased with our service. We hope that you continue to love our company. Many thanks for using GetSetPet. - Melissa and the GetSetPet team.
Posted 2 years ago
A very smooth transaction. Easy to order. Recieved shipping notifications. Arrived well packaged. Very happy. Our dogs have been on JWB food since they were pups and we wouldn't give them anything else.
Helpful Report
Posted 2 years ago
Thank you for your lovely review! We are glad you have had a positive experience shopping with us and hope to see you soon! Many thanks for using GetSetPet. - Gemma and the GetSetPet team.
Posted 2 years ago
Great product, great price and free next day delivery 10/10
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Posted 2 years ago
Thank you so much for your kind review, Nathan! Hope to be of service again. Many thanks for using GetSetPet. - Gemma and the GetSetPet team.
Posted 2 years ago
came on time and competitive in price
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Posted 2 years ago
Thank you for your kind review! Many thanks for using GetSetPet. - Gemma and the GetSetPet team.
Posted 2 years ago
I definitely recommend shopping in this store, they really care about the customer, take care of details, including attaching promotions to letters and small gifts. I am very pleased with all the orders I will continue shopping with them all the time. The delivery time is also very fast. I definitely recommend it!!!
Helpful Report
Posted 2 years ago
Thank you, Edyta for your incredibly kind review! We strive to give a fantastic and personal service so it is always lovely to hear it's appreciated! Many thanks for using GetSetPet. - Gemma and the GetSetPet team.
Posted 2 years ago
what arrived was what we ordered
Helpful Report
Posted 2 years ago
Thank you for your review! Many thanks for using GetSetPet. - Gemma and the GetSetPet team.
Posted 2 years ago
Quick and efficient service which included free gift and discount
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Judith! Many thanks for using GetSetPet. - Gemma and the GetSetPet team.
Posted 2 years ago
Great service
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Posted 2 years ago
Thank you, Karen! Many thanks for using GetSetPet. - Gemma and the GetSetPet team.
Posted 2 years ago
Great service. Lovely company to deal with
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Posted 2 years ago
Thank you very much, Teresa! Many thanks for using GetSetPet. - Gemma and the GetSetPet team.
Posted 2 years ago
Thrilled to bits I can get Simpson 80:20 locally will be back many many times Fantastic stock lovely staff highly recommend
Helpful Report
Posted 2 years ago
Thank you so much for your kind reviews, Tracy! Many thanks for using GetSetPet. - Gemma and the GetSetPet team.
Posted 2 years ago
Excellent service and value. Will definitely be buying again from GSP.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Ray! We look forward to helping you again soon. Many thanks for using GetSetPet. - Gemma and the GetSetPet team.
Posted 2 years ago
Excellent all round. Good price, fast delivery. Superb customer service skills. Will be buying our dog food from them from now on.
Helpful Report
Posted 2 years ago
Thank you so much, Pam! Very glad to hear you have had a good experience with us and look forward to serving you again soon! Many thanks for using GetSetPet. - Gemma and the GetSetPet team.
Posted 2 years ago
Great price on James Wellbeloved and very fast free delivery. It came within 2 days in very good secure packaging unlike some other companies. Thank you.
Helpful Report
Posted 2 years ago
Thank you for your kind review! Many thanks for using GetSetPet. - Gemma and the GetSetPet team.
Posted 2 years ago
My recent phone call with your customer agent was very satisfactory, I was surprised to receive the initial call to let me know that a product was going to rise in price and to offer an alternative product, not many companies would do this, and i found it very helpful, I have switched my dog to the new product and now I am looking for a hypoallergenic dry food for my cats, I was given help on the phone, and now need to investigate. Thank you so much for your help.
Helpful Report
Posted 2 years ago
It was lovely speaking with you Jacqueline! I am so glad you had a fantastic experience with us and that we could be of assistance with your food changes. Do feel free to contact us at any point if you need further help with finding a suitable hypoallergenic cat food. Many thanks for using GetSetPet. - Gemma and the GetSetPet team.
Posted 2 years ago
Excellent fast delivery - used Big Dog World before and good to see this couple have taken it over and offering the best service - as before
Helpful Report
Posted 2 years ago
Thank you for your kind words, Claire! Glad to be of service. Many thanks for using GetSetPet. - Gemma and the GetSetPet team.
Posted 2 years ago
What an awesome company!! My dog has his food on a subscription service and every month I fail on getting the levels correct, I panic and request an earlier delivery and every month Get Set Pet never fail to deliver with their prompt response and delivery. This company has made shopping feel personal again and well done for doing so. I would highly recommend this company.
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Posted 2 years ago
Thank you so much for your wonderful review, Heather! We are always happy to help, it's truly no bother at all! It is incredibly touching to hear we have helped to invoke those personal feelings of shopping, as this is a big aim of our company! Many thanks for using GetSetPet. - Gemma and the GetSetPet team.
Posted 2 years ago
Good service. Package always comes on time.
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Posted 2 years ago
Thank you for your kind review Katharine! We appreciate your custom. - Gemma
Posted 2 years ago
Product arrived very quickly - no problems.
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Posted 2 years ago
Thank you for your review! - Gemma and the GetSetPet team.
Posted 2 years ago
Very helpful and also personal touches are lovely!
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Posted 2 years ago
Thank you for your kind words, Sophie! We endeavour to deliver personable service and are very grateful for your lovely review! - Gemma and the GetSetPet team
Posted 2 years ago
As a registered stockist of Tribal food, the only food my dog can eat with his digestive issues, Get Set Pet provide the food at a good price and reliably. Good service, with personal touches like the cards they send. My new puppy also now happily supplied.
Helpful Report
Posted 2 years ago
Thank you so much for your review! We are very pleased the new pup is enjoying the Tribal range as well as your other furry friend, and hope to continue to have your custom. Many thanks for using GetSetPet. - Gemma and the GetSetPet team. PS. Your video has put a smile on our team's face, what a cutie!
Posted 2 years ago
Get Set Pet is rated 4.9 based on 3,770 reviews