Login
Start Free Trial Are you a business?? Click Here

Get Set Pet Reviews

4.9 Rating 3,770 Reviews
98 %
of reviewers recommend Get Set Pet
4.9
Based on 3,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Get Set Pet Reviews

About Get Set Pet:

We’re on a mission to help your pet live its best life. By bringing together expert knowledge, nutritious food and high-quality products with an exceptional shopping experience, Get Set Pet is the ultimate online destination for pet supplies.

Visit Website

Phone:

01344483389

Email:

Martin.ruddy@getsetpet.com

Location:

Molly Millars Lane, Wokingham
RG41 2QY

Write Your review

Get Set Pet 5 star review on 8th March 2024
Anonymous
Get Set Pet 4 star review on 20th February 2024
Hilary Cartel
Get Set Pet 3 star review on 1st February 2024
Roselyn Corbin
Get Set Pet 5 star review on 3rd October 2023
Anonymous
Get Set Pet 5 star review on 20th September 2023
Pauline Sandiford
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
116
Anonymous
Anonymous  // 01/01/2019
Great value, and delivery was on time.
Helpful Report
Posted 2 years ago
Hello Andrew, We're happy to hear everything went smoothly! Get Set Pet team
Posted 2 years ago
I am so happy I found Get Set Pet I have not had a bad experience with the company, and to speak to any member of staff is a joy, they bend over backwards to help.
Get Set Pet 5 star review on 8th January 2023
Helpful Report
Posted 2 years ago
Hello Jacky, Thank you for the beautiful picture of you both and the amazing review! I'm so glad we are able to leave a good impression on you or your furry friend! Get Set Pet team
Posted 2 years ago
Excellent service as always
Helpful Report
Posted 2 years ago
Hello, Thank you for your kind words! We look forward to seeing you again soon. Get Set Pet team
Posted 2 years ago
Really quick delivery and I’m very pleased with my dog beds too. I’d recommend to friends.
Helpful Report
Posted 2 years ago
Hello, Thank you for the lovely review! So glad to hear the beds are going down a treat, we hope to see you again soon. Get Set Pet team
Posted 2 years ago
Live very close to where this is made but can get it delivered from Get Set Pet for much less than I can buy it locally! Excellent service, great price and super speedy delivery, what more could you ask for?! Oh, and a really useful free gift plus a delightful card written by one of the co-founders, a really nice touch. So rare these days to find such exceptional customer service. Will use again I am sure
Helpful Report
Posted 2 years ago
Hello Gill, Thank you for taking the time to write such a lovely review! I'm so glad to hear that we have made your experience with us a rememberable one. We look forward to seeing you in the future :) Get Set Pet team
Posted 2 years ago
Bought Eden dog food. Quick delivery & a very good price. I will use this company again.
Helpful Report
Posted 2 years ago
Hello, Thank you for shopping with us! We're so glad that everything went smoothly. We look forward to seeing you soon. Get Set Pet team
Posted 2 years ago
Arrived quickly, and dog loves it!
Helpful Report
Posted 2 years ago
We're so pleased to hear you're happy with your order 😊 Please do let us know if you need anything - we're here to help! See you again soon! Sincerely, All of us at Get Set Pet
Posted 2 years ago
Excellent choice of dog food. Received my order the next day.
Helpful Report
Posted 2 years ago
We're so happy to hear you're satisfied with our service - we're always here to help if you need anything at all. Thank you for being an amazing customer 💗 We can't wait to see you again! Sincerely, All of Us at Get Set Pet
Posted 2 years ago
Fantastic service, really fast delivery even during the Christmas period. Great fast communication prior to sending my order and a lovely personal note inside the delivery with a wee surprise gift!
Helpful Report
Posted 2 years ago
We're so pleased to hear you're happy with your order 😊 Please do let us know if you need anything - we're here to help! See you again soon! Sincerely, All of us at Get Set Pet
Posted 2 years ago
Website easy to use, delivery always on time
Helpful Report
Posted 2 years ago
Thank you for the 5* review - it really means a lot! We look forward to seeing you again soon 🐶 Sincerely, All of us at Get Set Pet
Posted 2 years ago
Easy to order, arrived as expected. Happy dog parent, happy dogs 🐾
Helpful Report
Posted 2 years ago
We're so pleased to hear you're happy with your order 😊 Please do let us know if you need anything - we're here to help! See you again soon! Sincerely, All of us at Get Set Pet
Posted 2 years ago
Have dog food and treats on subscription. Receive dmail just before it's due so I can amend then delivery is promot. Even get a free thank you gift - poo bags.. always useful :) Would recommend GSP.
Helpful Report
Posted 2 years ago
We're so happy to hear you're satisfied with our service - we're always here to help if you need anything at all. Thank you for being an amazing customer 💗 We can't wait to see you again! Sincerely, All of Us at Get Set Pet
Posted 2 years ago
So glad I came across this site. Bought two dog beds, excellent communication from point of order to delivery….which was also very quick. Nice touch the handwritten card enclosed with the order and a free gift. This company is spot on. Thank you
Helpful Report
Posted 2 years ago
We're so happy to hear you're satisfied with our service - we're always here to help if you need anything at all. Thank you for being an amazing customer 💗 We can't wait to see you again! Sincerely, All of Us at Get Set Pet
Posted 2 years ago
Have been using Get Set Pet for some time now, very happy with the service. They are always very quick to respond to any query and go the extra mile to help with requests.
Helpful Report
Posted 2 years ago
We're so happy to hear you're satisfied with our service - we're always here to help if you need anything at all. Thank you for being an amazing customer 💗 We can't wait to see you again! Sincerely, All of Us at Get Set Pet
Posted 2 years ago
Brilliant customer service. Handwritten card & a little free gift with every delivery. Flexible subscription times & always delivered on time. This is the way all businesses should operate. 100% recommend.
Helpful Report
Posted 2 years ago
We're so pleased to hear you're happy with your order 😊 Please do let us know if you need anything - we're here to help! See you again soon! Sincerely, All of us at Get Set Pet
Posted 2 years ago
So happy with our dog's hunter raincoat. Perfect size and superb durability. Excellent service and very friendly staff who are happy to answer any questions.
Helpful Report
Posted 2 years ago
Thank you for the 5* review - it really means a lot! We look forward to seeing you again soon 🐶 Sincerely, All of us at Get Set Pet
Posted 2 years ago
Ordering very easy, arrived when they said it would, and will be ordering again. Very impressed.
Helpful Report
Posted 2 years ago
We're so pleased to hear you're happy with your order 😊 Please do let us know if you need anything - we're here to help! See you again soon! Sincerely, All of us at Get Set Pet
Posted 2 years ago
Very good service. They didn't have the large size chew but refunded me and put in a small size chew free of charge! Hand written apology note. Quick delivery plus a free gift. Excellent! Thank you
Helpful Report
Posted 2 years ago
Thank you for leaving us a review! We're glad we can help 🐶 Sincerely, All of us at Get Set Pet
Posted 2 years ago
Excellent customer service! We have our dog food delivered from Get Set Pet, they make it easy to adjust delivery. The communication is excellent, they email when your order is due to give you time to adjust if you need to. They then email when it is out for delivery and give a time slot on the day of delivery. Each delivery comes with a card thanking you for your order, unlike most companies it makes you feel like you matter to them.
Helpful Report
Posted 2 years ago
Very quick dispatch and good communication
Helpful Report
Posted 2 years ago
Thanks for taking the time to review your experience with us! 🐶 Let us know if you need anything at all, we look forward to seeing you again. Sincerely, All of Us at Get Set Pet
Posted 2 years ago
Get Set Pet is rated 4.9 based on 3,770 reviews