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Get Set Pet Reviews

4.9 Rating 3,770 Reviews
98 %
of reviewers recommend Get Set Pet
4.9
Based on 3,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Get Set Pet Reviews

About Get Set Pet:

We’re on a mission to help your pet live its best life. By bringing together expert knowledge, nutritious food and high-quality products with an exceptional shopping experience, Get Set Pet is the ultimate online destination for pet supplies.

Visit Website

Phone:

01344483389

Email:

Martin.ruddy@getsetpet.com

Location:

Molly Millars Lane, Wokingham
RG41 2QY

Write Your review

Get Set Pet 5 star review on 8th March 2024
Anonymous
Get Set Pet 4 star review on 20th February 2024
Hilary Cartel
Get Set Pet 3 star review on 1st February 2024
Roselyn Corbin
Get Set Pet 5 star review on 3rd October 2023
Anonymous
Get Set Pet 5 star review on 20th September 2023
Pauline Sandiford
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
116
Anonymous
Anonymous  // 01/01/2019
Good price and was delivered quickly
Helpful Report
Posted 2 years ago
Hi Judy, Thank you for the review! We're glad to hear your packages are arriving on time as expected. We look forward to seeing you again, All of us at Get Set Pet
Posted 2 years ago
Good prices and decent people considerate to their customers needs.
Helpful Report
Posted 2 years ago
Hi there, Thank you - we really appreciate the 5* review! All of our staff are dedicated to making shopping with us quick and easy, and we really do love it! We look forward to seeing you again! All of us at Get Set Pet
Posted 2 years ago
All was fine bar the fact that my 20% discount voucher on first order proved to be out of date so no benefit and your carrier DPD took three attempts to eventually deliver my order,claiming to have "missed" me when I had been at my address all along.However the help staff did do everything they could to rectify the situation.
Helpful Report
Posted 2 years ago
Hi Donovan, we're so sorry about the issue with DPD. We're glad you've received the replacement order we sent, and look forward to seeing you again soon. If there's anything you need at all, please don't hesitate to get in touch - we're here to help! Sincerely, All of us at Get Set Pet
Posted 2 years ago
Order delivered next day as advertised and my dog is enjoying her dinner
Helpful Report
Posted 2 years ago
Hi Lisa, Thank you for your review! We're glad your dog is enjoying their food - we always aim to get our packages delivered as quickly as possible. We hope to see you again soon, All of us at Get Set Pet
Posted 2 years ago
Was very easy to order and the dog food came quickly. So a very good service
Helpful Report
Posted 2 years ago
Thank you for the lovely review, Simon, we hope your dog enjoys the food! See you again soon, - All of us at Get Set Pet
Posted 2 years ago
Very pleased with your service will definitely use again would recommend to others in my family
Helpful Report
Posted 2 years ago
Thank you for the amazing review, Joseph. We're excited to see you again soon - please let us know if you make any referrals! 🐶 - All of us at Get Set Pet
Posted 2 years ago
Easy to order and arrived very quickly as promised. Will definitely be using them again. In addition the invite to the Biscuit App was a bonus. Thank you
Helpful Report
Posted 2 years ago
Thank you for leaving your review, Dawn, it really means a lot to us. We're so glad you're happy with our service and look forward to seeing you again soon - All of us at Get Set Pet
Posted 2 years ago
Normally excellent but I recently sent an email about adjusting my order. Not only did I not receive a reply, but the order remained unchanged!
Helpful Report
Posted 2 years ago
Hi Angie, thank you for taking the time to leave us a review. Sadly, we were not happy with the parcels so we ordered you new stock. I'm glad to see the package has now been delivered, and am sorry again for the delay. If you need anything, please get in touch - All of us at Get Set Pet
Posted 2 years ago
Excellent!
Helpful Report
Posted 2 years ago
Thank you, Abdul! We hope to see you again soon! 😊 - All of us at Get Set Pet
Posted 2 years ago
Quick delivery. Very happy doggy 👍
Helpful Report
Posted 2 years ago
Thank you for the review - we're glad your doggy is enjoying their food! See you again soon, - All of us at Get Set Pet
Posted 2 years ago
We have been taking a regular dog food order with Get Set Pet for quite a few months now. It’s been great, we have a schedule for delivery which we have adjusted here and there when we haven’t needed a top up so soon. It’s flexible but also very efficient, great quality food and value for money. We never worry about running out and making a last minute dash to the pet shop, so that keeps our pup very happy too. I would definitely recommend the service to anyone thinking about signing up.
Helpful Report
Posted 2 years ago
Hi Rebecca, thank you for the amazing review - we're so pleased to hear your enjoying your Get Set Save subscription! 🐶 If you need anything at all, you know where we are. See you again soon! - All of us at Get Set Pet
Posted 2 years ago
Ordering is easy, delivery is super fast and I get a free roll of poo bags! What's not to love about that. Think I will move to the subscription to get the extra savings also. Well done Get Set Pet.
Helpful Report
Posted 2 years ago
Thank you for the lovely review, Roxanne. We're glad you love the little gift! If you would like any help getting started with Get Set Save, please let our team know - we're always here to help! - All of us at Get Set Pet
Posted 2 years ago
Excellent quality food
Helpful Report
Posted 2 years ago
Hi Judy, thank you for the 5* rating! We hope to see you again soon, - All of us at Get Set Pet
Posted 2 years ago
Your service is great. We had an issue with the DPD delivery and you responded super quickly to resolve it. Good customer service.
Helpful Report
Posted 2 years ago
Hi Helen, we're glad we could help! Thank you for the lovely review, we look forward to seeing you again soon! - All of us at Get Set Pet
Posted 2 years ago
Very fast and efficient!
Helpful Report
Posted 2 years ago
Thank you for the 5* review, Jade - it really means a lot! See you soon, - All of us at Get Set Pet
Posted 2 years ago
Fantastic service Fantastic company. So helpful, I am delighted to continue as a customer.
Helpful Report
Posted 2 years ago
Thank you for this amazing review - we're even more so delighted to have you as our customer! We hope to see you again soon, - All of us at Get Set Pet
Posted 2 years ago
Excellent customer service, rapid delivery, very competitive prices, all round a great company.
Helpful Report
Posted 2 years ago
Hi there! Thank you for the 5* review - we really appreciate it! See you soon, - All of us at Get Set Pet
Posted 2 years ago
Always first class service.
Helpful Report
Posted 2 years ago
Thank you for the lovely review, Diane! We look forward to seeing you again soon 😊 - All of us at Get Set Pet
Posted 2 years ago
Excellent prompt service
Helpful Report
Posted 2 years ago
Hi Ali, thank you for the review! We're glad you're enjoying our service, we'll see you again soon! - All of us at Get Set Pet
Posted 2 years ago
Extremely quick delivery but unfortunately the 12kg burns dog kibble was not whole kibbles. It was crushed and powdery.
Helpful Report
Posted 2 years ago
Get Set Pet is rated 4.9 based on 3,770 reviews