GetTech Reviews

Name: GetTech
Address: Unit 10 Crawford Business Park, Bishop Street, Cork, Cork
Rating: 4.83

4.8 Rating 3,182 Reviews

97 %

of reviewers recommend GetTech

4.8

Based on 3,182 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

21 2067791

Email:

contact@gettech.com

Location:

Unit 10 Crawford Business Park,
Bishop Street,
Cork
Cork
T12VP71

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GetTech 5 star review on 23rd November 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Would highly recommend this service. I sold an iPhone and the price offered was the best online to me. When I rang to verify an update on payment they were polite and were instantly able to tell me how soon payment would arrive in my account.”

Helpful Report

Posted 2 years ago

Hi colin, Thanks for reviewing our Sell service! Delighted to hear that the team provided you with great service - do keep us in mind if you have more devices to sell in the future :) All the best, GetTech team

Posted 2 years ago

“Very good service and great communication. They didn’t take too long to get back to me too”

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Posted 2 years ago

Hi Emmanuel, Thank you for your review! We're glad to hear you're happy with our service - we hope to welcome you back again soon :) Best, GetTech Team

Posted 2 years ago

“Easy and fast process for selling phone.”

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Posted 2 years ago

Hi Shane, Thanks for taking the time to leave us a review - we really appreciate it! We're glad to hear that our service was satisfactory, our team really does their best to ensure the service is excellent :) All the best, GetTech team

Posted 2 years ago

“I sent my product to them”

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Posted 2 years ago

Hi Saoirse, Thank you for taking the time to write a review. We'd really appreciate it if you could let us know how we could do better on your experience. Do feel free to reach out to us anytime - we've sent you an email. Our team is ready to help and we are always looking to improve our service. Best, GetTech Team

Posted 2 years ago

“Recently sold my Samsung Watch to them . Everything went fast and had my money the same day they received my watch. Cal was a great help.”

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Posted 2 years ago

Hi Bartosz, Thank you for taking the time to leave us a review! We are very happy to hear that you were satisfied with our service. Don't hesitate to get in touch should you have more devices to sell in the future! ;) All the best, GetTech

Posted 2 years ago

“I sold my used Samsung mobile phone to Get Tech recently. The price offered was fair, sending the phone to Get Tech was easily done through An Post, I received confirmation from Get Tech on the day they received the phone and I received the payment two days later. The whole excellent was excellent.”

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Posted 2 years ago

Hi Paul, We are delighted to hear that you had such a good experience selling to us! Thank you for taking the time to leave us this lovely review, it means a lot to our team :) Please don't hesitate to get in touch should you need anything in the future! We'd be happy to welcome you back again. All the best, GetTech Team

Posted 2 years ago

“Very good service and excellent customer service”

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Posted 2 years ago

Hi there, Thanks so much for taking the time to leave us a review. We're glad to know that you're satisfied with our service - please don't hesitate to get in touch should you need a hand with anything! All the best, GetTech Team

Posted 2 years ago

“Couldn’t have asked for a better service! A very helpful and friendly crew working here. I was very impressed with the quick turnaround. The whole order was made and completed within a day!”

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Posted 2 years ago

Hi Patrick, Thank you very much for such a kind review. The team here really tries their best, so this means a lot! We're delighted to hear that you're happy with our service, and we hope to welcome you back again in the future. Do feel free to contact us should you need anything, the team will be happy to help! Best, GetTech Team

Posted 2 years ago

“Purchased apple iPhone 11 for my daughter. Very happy with service from start to finish. Just 2 days waiting for phone. Would highly recommend get-tech..”

Helpful Report

Posted 2 years ago

Hi Michael, Thank you for taking the time to leave us a review. We're delighted to hear that you're happy with our service and product! It means a lot to the team here. We hope to welcome you back again in the future - don't hesitate to reach out to us. All the best, GetTech Team

Posted 2 years ago

“I sold my phone to Get Tech and the process was very quick and easy. They received the phone, inspected it the same day, and sent payment immediately. Will definitely use them again.”

Helpful Report

Posted 2 years ago

Hi Travis, Thank you very much for taking the time to write your kind words. We really appreciate it and we're so glad to hear you're happy with your device. Please don't hesitate to reach out to us should you need us in future. We'll be happy to help! :) Kind regards, GetTech Team.

Posted 2 years ago

“I bought a phone through the website over a week ago, Thursday the 11 August. The money has left my account, not a small amount. Other than 2 automated emails confirming the purchase, I still have no indication of when the phone will be arriving. I expected that I would have it over a week ago. The only contact I have had with GetTeck was when I called them trying to find out what was going on. At that point a customer rep asked me if I would accept a different colour phone and different memory (from 256 to 128). This leads me to believe that GetTeck never had this phone to sell in the first place. The fact that this phone is still on your website for sale, same colour with 256G, worries me these guys are selling phones they don’t actually physically have. I’m hoping somebody will call me and explain what is going on and how they are going to fix this mess. Or give me a full refund straight away.”

Helpful Report

Posted 2 years ago

Hi Matt, This is Rue, I have just been on a call with you! Thank you for taking the time to chat with me. I apologise sincerely, on behalf of the team, for the experience you have had. As explained on our call, we did have the model in stock at the time of sale. We run final quality control tests on each device immediately prior to dispatch, and unfortunately, the device in question failed these tests. This meant we could not, rightfully, ship the device to you. At that point, the inventory team was working on processing another model for you, still within our processing time. I can confirm that the model is marked out of stock on our website and cannot be purchased - this was done as soon as the model failed testing. When you called us, an agent spoke to you and explained the situation and that we were trying to source another model for you. They asked if you would be willing to take another colour or memory size, should it come to it. I apologise that we weren't the first to reach out to you, it was not our intention to have you chase the order - you had been on our call/email queue for an update on that day. Unfortunately, we have not been able to secure a model for you thus far and, as confirmed on our call, I have requested that the accounts team refund your order immediately. It is never an issue for an order to be refunded prior to dispatch, for any reason - I can assure you that the team is processing this for you right now. Again, please accept our sincere apologies for this experience. This is not the service we normally offer or the standard that we aim for. As promised, I will send you an email to confirm as soon as your refund is processed. Wishing you all the best, Rue, GetTech CS Manager

Posted 2 years ago

“Very fast delivery, phone in great shape despite picking “fair” condition when ordering. Extra phone case added in for free x”

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Posted 2 years ago

Hi Ciara, Thanks for your review! Glad to hear that you were happy with our product and service. Do let us know if there is anything we could improve on - we're always looking for feedback and ways we could do better :) Looking forward to welcoming you back again! All the best, GetTech Team

Posted 2 years ago

“Fast service and very helpful. Delighted with my phone thank you”

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Posted 2 years ago

Hi Lorraine, Thank you for taking the time to leave your kind words. We really appreciate it! If you ever need anything, you know where to find us. :) Thanks again and wishing you a lovely day. :) Kind Regards, GetTech Customer Care

Posted 2 years ago

“I bought an iphone months ago, best place to buy a phone off, quick delivery and good quality high recommend”

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Posted 2 years ago

Hi Sophia, Thank you so much for your kind review! We're very glad to hear that you're happy with the service. We look forward to welcoming you back again in the future. Have a lovely day! All the best, GetTech Team

Posted 2 years ago

“I bought an iphone months ago, best place to buy a phone off, quick delivery and good quality high recommend”

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Posted 2 years ago

“Phone arrived very* late. Mix-up. Delivery driver. A screen scratch. A technical problem. V nice staff”

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Posted 2 years ago

Hi Peter, We're so sorry to hear about this experience! We wish to resolve this with you as soon as we can. A member of our Customer Care team will be in touch for more information regarding this. _______________________ Update: We did not receive a response from you in relation to this. However, we did find in our email threads from this time, that the DPD driver had misdelivered your package to your next-door neighbour, from whom you retrieved the package. We had reached out to DPD to remedy this and to urge them to take more care when delivering high-value packages like ours! Our team liaised with you and DPD to resolve the situation satisfactorily. Once again, our sincere apologies for any inconvenience caused in this matter. Kind regards, GetTech Team

Posted 2 years ago

“Fantastic to deal with . Not very tec minded, but Cal rang me and talked me through the process. Will def use again”

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Posted 2 years ago

Hi Mary, Thanks a million for taking the time to write your review, we greatly appreciate it! We're delighted to hear you're happy with our service. Should you ever need us again, feel free to get in touch via phone, chat or e-mail. Always glad to hear from you! :) Take care! Kind Regards, GetTech Customer Care.

Posted 2 years ago

“Such a smooth process. sent phone in on Tuesday, they received the phone on Wednesday and I received payment on Wednesday. Way better than other trade in websites and so so fast!”

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Posted 2 years ago

Hi Kelly, Thank you for taking the time to leave your kind words. We really appreciate it! If you ever need anything, you know where to find us. :) Thanks again and wishing you a lovely day. :) Kind Regards, GetTech Customer Care

Posted 2 years ago

“Everything was very quick and professional. They really gave their time and effort to assess and give your product a chance. Very happy with their service, and would definitely use them again.”

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Posted 2 years ago

Hi Dea, It was a pleasure to work with you - thank you so much for your kind review! We're very glad to hear that you're happy with the service. We look forward to welcoming you back again in the future. Have a lovely day! All the best, GetTech Team

Posted 2 years ago

“I had a couple of issues with sending an iPad back and Cal from Get Tech helped me with them. Great service all around.”

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Posted 2 years ago

Hi Laura, Thank you for taking the time to leave your review. We greatly appreciate it! We're delighted we were able to help you out. Please don't hesitate to get in touch should you need anything in future. :) Kind regards, Gettech Team.

Posted 2 years ago

GetTech is rated 4.8 based on 3,182 reviews