Get The Label Reviews

Name: Get The Label
Rating: 2.05

2.1 Rating 127 Reviews

24 %

of reviewers recommend Get The Label

2.1

Based on 127 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Get The Label:

Getthelabel.com is a new online fashion store offers clothing, footwear and accessories direct to the public from leading high street fashion and sport brands. We sell discount designer clothing, deals on all your favourite brands. Up to 75% off mens, womens and teens clothing. We sell top brands such as Henleys, Lacoste, Voi, Adidas and many more.

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Phone:

0844 880 6201

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Get The Label 1 star review on 3rd August 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a pair of Boys Adidas X Ghosted 3 laceless turf boots for my 8 year old son to replace his well worn and well loved Adidas Nemeziz where the sole had finally come away from the shoe and I needed laceless so he would be able to change his shoes himself and I was unable to find his size again anywhere on the internet for the Nemeziz (13.5). While we waited for delivery he'd told all his U8 football teammates about his new boots he was getting for the next match. Unfortunately when they came I was unable to spread the elasticated top enough to get his foot in despite using considerable force. It was obvious he was never going to get them on despite them being the same length as his previous boots. A very gutted boy (I told my team mates etc) but they had to be returned. IMAGINE MY SURPRISE WHEN THEY WERE THEN RETURNED BACK TO ME WITH A LETTER STATING THEY WOULD NOT BE ACCEPTED BACK AS THE SOLES WERE DIRTY AND SHOWING SIGNS OF WEAR!!! I have obviously not got their forensic eye but if these boots were tried on and even touched the floor it was not by my son. I could not physically get them on his foot, I didn't even try the other boot”

Helpful Report

Posted 2 years ago

“Thought was buying from JD sports. Tried to return the item in one of JD sport shop and they never heard of get the label company. Stay away, no free return”

Helpful Report

Posted 2 years ago

“Horrible service. Shoes were scratched the first time my shoes were ordered so I asked for a redelivery, only to not receive a shoe box and scratched shoes again. Also, not responding to emails”

Helpful Report

Posted 2 years ago

“Ordered Friday midday. Money taken. Including "next day" delivery fee. Tuesday night now. No e mail received. No goods. TRICKED INTO THINKING I WAS ORDERING FROM JD SPORTS - although get label uses JD website they are totally separate. CONNNED. STAY WELL AWAY, JUST HASSLE.”

Helpful Report

Posted 2 years ago

“I had to pay postage for delivery and when I was returning the item ( as it didn’t fit I took it to a UPS collection point ( which should be free) I was told I would have to pay £6.50 !,Totally ridiculous! Postage mad”

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Posted 2 years ago

“Absolutely shocking.... Order no not recognised. Postal code not recognised. No-one to talk to talk te a return/ refund. Stay away. Jus5 STAY AWAY!!!”

Helpful Report

Posted 2 years ago

“Terrible company to deal with No free returns I paid postage They still want to charge me ! Stay away”

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Posted 2 years ago

“It game me free sugmas”

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Posted 2 years ago

“Absolutely awful experience. Product ordered didn't match the description or sizing. Initially charged for delivery (arrived late) then charged another extortionate fee to return. Over two weeks later and still waiting for the refund. !!!! AVOID AVOID AVOID !!!!”

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Posted 2 years ago

“Wrong sizing & cheap fake tat”

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Posted 3 years ago

“Don't bother ordering from Get the label.. ordered a Tracksuit for Xmas, it arrived and the bottoms were 3 sizes bigger than the hoodie. Have been trying for 3 weeks to get them sent back. Nobody ever answers the phone or emails!! Dont waste your time or money on this despicable company!! I could give 0 stars I would!!”

Helpful Report

Posted 3 years ago

“I purchased a pair of boots from this company. Although the company told me what size to order, the boots arrived smelling of chemicals and too small. The company told me that it was my fault and did not care that it cost three to four hundred dollars to return them back.”

Helpful Report

Posted 3 years ago

“I've ues get the label on an off for a few years now and after my previous experiences said I would not use them again this time I'm definite..problem being is everything you order isn't the size stated. I've just purchased 3 items first order in 2 years an low and behold nothing as changed. I'm a size 8 in footwear both are more like a size 7 an the denim shorts listed as a 31inc waste I'm a 32 drop off me. Whoever does there measurements seriously needs to be tort how to use a tape measure.”

Helpful Report

Posted 3 years ago

“This website is a sham. I paid for next day delivery and it has been over a week but I don’t have my items. And they won’t give me a refund. 0330 808 5456 there are no real people to contact it is all fake.”

Helpful Report

Posted 3 years ago

“They are selling FAKE! stuff on this website don’t be fooled just because JD sports has their logo on site, how are they able to trade ? trading standards should be investigating this company?”

Helpful Report

Posted 3 years ago

“Ordered a coat which came on time unfortunately the coat was damaged ( seam ripped on the back) was then charged £5.95 to return it via rebound absolutely shocking”

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Posted 3 years ago

“By far the worst company I have ever dealt with! The sent me totally the wrong item, then when I asked them to send me the correct item, palmed me off with excuse after excuse not to send it. First is was a listing error, then an image error, then a pricing error. AVOID THEM!!!!!!!!!!!!!”

Helpful Report

Posted 3 years ago

“Returns process is awful, will not order again”

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Posted 3 years ago

“Poor experience of having to pay for delivery and also returns won't be using again. Product a big let down really uncomfortable poorly fitting boots. Other companies offer a better service!”

Helpful Report

Posted 3 years ago

“I corresponded at length with this co to determine the correct size to order. The boots came, and they were sized incorrectly and TINY. The co will not help with the return shipping costs which are sky high.”

Helpful Report

Posted 3 years ago

Get The Label is rated 2.1 based on 127 reviews