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2.1 Rating 127 Reviews
F
Happiness Grade
F

Delivery - Slow

20.00%
Industry Average
Scam Alert!!! Can't even call them, they reply back via email with an unrelated answer, I ordered 4 items for next day delivery they charged me £10 for next delivery for all items, only received 1 item ? They put a note inside delivery bag saying other items will be dispatched from another warehouse ? Sounds dodgy to me.
posted 1 month ago - Anonymous
I notified, with the info I was given, them, but they told me DHL send them a proof of delivery LETTER.
posted 10 months ago - Mrs Barrett
Ordered some boots!! Quick delivery … but.., the box was battered and old and they were a gift!! Also they had been worn!!!
posted 1 year ago - Maria
Returned my item 8th sep , really expensive to return, I'd already paid delivery too. My issue is it's now the 21st and no contact from them regarding a refund, not even a generic email, 25.00 is a lot of money to be waiting for
posted 1 year ago - Anonymous
I tried to order for my birthday I paid for Saturday special delivery and I’ve still had no update as of where it is or when it is arriving! I’ve contracted them twice regarding my issue and still had no reply!
posted 1 year ago - Olivia
paid for next day delivery, 4 days later still waiting. tried to email customer services using the email address provided but it keeps bouncing back. then i looked at other people's reviews and i am wishing i never clicked to buy from this site.... i feel like i have been scammed but cabt speak to them as the customer service number is only open for 2 hours a day and i am working during those hours..... help needed
posted 2 years ago - Stephen
Terrible customer service, paid 3.95 delivery then you have to pay another £6 to return the item. You don’t even get a refund for the original postage like other companies do. Would not order from here again. Also thought it was part of JD sport but turns out it isn’t. Avoid this retailer.
posted 2 years ago - Anonymous
Unless you have a desire to pay £3.95 delivery and another £6.00 return then another £3.95 to receive an exchange avoid at all costs. Contacted customer service, told this is the only way. Would not purchase again from this site.
posted 2 years ago - Lynn
I am never going to order from these again. Ordered 2 mens armani vests which were too small so was going to return them , after paying 3.95 delivery charge I did not expect to have to pay to return them but no its another 6.10 to send them back! Basically nearly a tenner for nothing. What a con!
posted 2 years ago - Anonymous
While we waited for delivery he'd told all his U8 football teammates about his new boots he was getting for the next match.
posted 2 years ago - Shane