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Get The Label Reviews

2.0 Rating 134 Reviews
E
Happiness Grade
E

Customer Service - Bad

46.67%
Industry Average
They delivered my items to the wrong address which I can’t understand because of bought loads from this company and never had a problem until this order and they are basically saying they would not replace or refund items so I am now £66 down. Terrible customer service and Terrible company will never us again
posted 1 month ago - Jason Swann
This company will do everything possible to avoid giving a refund Please avoid Terrible customer service
posted 3 months ago - Anonymous
What a rubbish company, rubbish customer service too.
posted 6 months ago - Anonymous
Terrible service sent items to wrong address so much hassle to get refund never received do not buy from this company waste of money and time
posted 9 months ago - Susan funnell
Poor service. Customer Service takes ages to reply. Live chat is hardly ever open. They don't deliver your items and then outright all you a liar. They're a bunch of thieves!
posted 10 months ago - Jordan
Haven’t received my item. Now I’m being ignored after being fobbed off for the last 2 weeks. Company is great when things go right. Downright awful customer service when things go wrong.
posted 1 year ago - Anonymous
Misleading photos and descriptions. Very cheap product. Poor customer service.
posted 1 year ago - Anonymous
The customer service has been shocking.
posted 1 year ago - Rachel Horner
Really feels like a kick in the teeth considering the poor customer service, hassle they've put me through and the fact that I'm not getting what I ordered.
posted 1 year ago - Clive Jones
Awful customer service, bad fitting clothes and refund process just horrendous. Blanked on live chat when I gave them my tracking order number
posted 1 year ago - Anonymous