“Cameras are cheap and break easy, App is difficult to navigate, App doesn’t work when trying to add camera. I bought 4 cameras, and can not get one of them to load to app.”
“Does not deserve a star but only way to say, I have finally been scammed. This is a major dud and I bought 4!!!! Total idiot. Managed to get one camera to connect to app, but battery was less than 10min. Tried to connect all devices after charging them all. Waste of power, money, effort and the list goes on. What I'm reading in reviews, not even worth trying to get customer service. Thought it would be more legit because I bought through PayPal. Nope still x4 duds and usually read reviews first. Sorry I did not follow my own protocols.”
“Do not even fo to there site I was looking at cameras and looking for final price, they billed my pay pal without my authorization, and then you couldn't even talked to them. THIEVES!!!!!!”
“Not consumer friendly, difficult to understand set up instructions, once set up by a friend very short battery life, unable to reach someone for help. Total scam in my mind. Hoping for refund but no one to talk to.”
“I was disgusted with this company.I saw their ads which is really enticing plus they have a promotion.I just purchased 2 camtrix cameras just to try it if it really works as advertised besides I already have 6 cameras in my household so I don't need more.Upon checking out,their website is offering a Phillips sd card (which I don't need).I don't want to buy those sd cards BUT I can't go to the checkout page.I have to wait 30mins (that's what their website is offering) hoping that after 30mins I can checked out my items.But 30mins had gone by,the website won't allow me to go to the checkout page.So,what I did,I went back to their homepage hoping the sd card promotion will be gone.Same thing happen.After 30mins of waiting,i'm still stuck on that sd card page.I went back to the homepage and same thing happen.I gave up.I lose interest in buying those camtrix cameras.This morning,I went to check my bank account and was surprised that camtrix charges me THREE purchases which I was not able to checkout.I was doomed.It cost me almost $200 with those unchecked out items.I contacted paypal but I can't get hold of anybody thus I contacted camtrix.I want to cancel thise items that I didn't checkout but the csr told me that it's being shipped already thus I can not cancel them anymore.These blew off my steam.I began ranting and yapping and venting my frustrations until the csr told me that they will refund my 2 purchases (thanks God) but I have to return those 2 uncheckedout transactions BUT i have tonpay the shipping fee.Whaaaaattttttt????why will I pay a shipping fee with the items I didn't purchase??????This CAMTRIX company is a SCAM!!!!this is from china which even made me ANGRIER!!!!!!!”
“They sent me a product that I didn't order. I'm fighting to get a full refund plus they must pay for the cost to return it to them. Also suppose to be full reimbursement within 30 days, guaranteed.”
“Hey everyone who has put in their reviews, I THANK U SO MUCH FOR YOUR WARNINGS. I was about to purchase 3 cameras. I was weary that this company doesn’t have a phone number. Wish there was a way to stop these scams. I learned of this product on TV. Unbelievable. THANKS AGAIN”
“This camera isn't even worth 1 star. It is the most useless POS I have ever boughht in my entire life. By the time I saw the reviews (bad on my part), it was too late to cancel as this thing was already paid for and shipped. I will definetly do my due dilligence on any future online purchases.”
“Eleven five star reviews all written in perfect English at exactly the same time, praising the same selling features. All subsequent real person reviews resoundingly negative. Most amusing.”
“I purchased 3 cameras. The battery on cameras do not last even half an hour even after overnight charging. The mobile phone app is so tricky that it keeps popping up with big advertisement when you launch. I almost ended up paying someone for activation of cameras. The 'continue to app' link is so small when you launch the app that if you miss, you may pay someone you don't know.”
“Ones removed from my account for multiple items that I did not purchase. The company was requested on the day to cancel the transaction, they did not. Shocking to deal with. Stay away.”
“It works well enough but there is no guidance about its use once it is set up. The various icons are not described. The app is made very annoying to use as advertisements appear constantly and are very hard to get rid if. This latter problem is a big minus for the device.”
