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Chapter Reviews

4.9 Rating 5,961 Reviews
A
Happiness Grade
Company Reviews Questions Insights Metrics Info

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

Price
97.73%
- Excellent
Delivery
100.00%
- Fast
Customer Service
97.69%
- Good
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Chapter have a Customer Happiness Grade of A. Customers love their prices, delivery and customer service.

A

Price - Excellent

97.73%
Industry Average
“ I had a very good experience working with Brady Murphy. He was very helpful and knowledgeable about the Medicare Plan I was inquiring about. I would recommend anyone that is thinking about contacting James Ramsey for their Medicare Plans to do so without hesitation. The price for the plan I was interested in was very good. Much more to my liking. ”
- Anonymous
“ I was really thankful this service is available through my investment firm. I spoke with Lati Carpenter and with her knowledge and expertise of Medicare and how it works she made this process so simple. If I had questions, she answered them, I was really impressed with Chapter and the price I would be paying. Lati did a great job helping me make very good decisions. Thanks Lati your the best ”
- Kyle
“ I highly recommend calling Chapter One if you have any questions or want to get the best price possible. ”
- Patricia S
A

Delivery - Fast

100.00%
Industry Average
“ She gave a very friendly and thorough delivery of my plan. ”
- Anonymous
“ Customer service was excellent, delivery of information was exceptional. Would highly recommend Chapter to anyone, who would like help finding the right insurance tailored to their needs. ”
- Erica D
“ Customer service was excellent, delivery of information was exceptional. Would highly recommend Chapter to anyone, who would like help finding the right insurance tailored to their needs. ”
- Erica D
A

Customer Service - Good

97.69%
Industry Average
“ I can't begin to say enough good things about Chapter Medicare! The outstanding customer service from each and every representative I have worked with, starting with Mr. ”
- Shawn W
“ Searching the WWW for Medicare Coverage and and getting inundated with providers become overwhelming. The Service advisor at Chapter was knowledgeable and took the time to get to know me and my current situation and make me and my wife comfortable with making an informed decision on our best option . ”
- Richard
“ Well organized. Great customer service. My procedure went very well. ”
- Anonymous
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