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Chapter Reviews

5.0 Rating 3,196 Reviews
A
Happiness Grade

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Chapter have a Customer Happiness Grade of A. Customers love their prices, delivery and customer service.

A

Price - Excellent

98.11%
Industry Average
Customer service was excellent very informative and helpful. Helped me choose the right coverage at the right price for me.
- Anonymous
Shannon was very helpful answered all my questions. She got me a great price on plan N.
- George
Indy is the best! She was patient and encouraging as I attempted to navigate unknown territory when it came to the confusing world of Medicare. She proved herself to be trustworthy and was so knowledgeable. She looked for the best plan to fit our needs at the best price. She took the time to answer all my questions and did not stop until I felt like I had all the info needed. She is the best!!!!!
- Rhonda
A

Delivery - Fast

100.00%
Industry Average
Amazing help for my parents moving to a new state. So well done, very calm, professional, simple delivery. Excellent organization.
- Ian
We then discussed the best delivery options to receive my medications.
- Brenda
97.90%
Industry Average
It's so nice to have a really well versed person on the phone. It was such a pleasure to do business with Mr. Bennet. He's a real gem of a customer service representative.
- Paul V
Great service, very knowledgeable and answered all my questions.
- Dennis
Review on my recent interaction with Megan Govea "I'm thrilled to express my heartfelt appreciation for the exceptional service I received from you, Megan, regarding my Medicare changes.
- Nelson E