Chapter have a Customer Happiness Grade of A. Customers love their prices, delivery and customer service.
“
Anne at Chapter made it so easy with my medicare enrollment.
She explained all my options to get me the best coverage at a reasonable price.
I highly recommend Chapter!
”
- Josephine B
“
I have been a little concerned about getting my medicare started but thanks to Charter it could not have been easier. Dr Ed Weir from you tube fame always talks about them and he was right. My agent was Tom Fehr and he could not have been more helpful and I appreciate all the time he spent with me getting me the coverage I needed for the best price. Thanks again Tom!!
”
- Charles T
“
Scott and Robert with Chapter helped sign me up with Medicare parts A and B with SSA then helped select the plan I needed at the best price for my area. It was a quick and professional process.
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- Mike
“
She gave a very friendly and thorough delivery of my plan.
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- Anonymous
“
Customer service was excellent, delivery of information was exceptional. Would highly recommend Chapter to anyone, who would like help finding the right insurance tailored to their needs.
”
- Erica D
“
Customer service was excellent, delivery of information was exceptional. Would highly recommend Chapter to anyone, who would like help finding the right insurance tailored to their needs.
”
- Erica D
“
The initial Chapter advisor (Frank Scotto) and the specialist (Venus Hernandez) were both professional, extremely knowledgable and entirely focused on the needs of me and my family. The service-first orientation is second to none. Oh, and the follow up - outstanding, too! Count me a VERY satisfied client.
”
- Brad Y
“
I had a friend who referred me to Chapter and so glad he did. My agent Tiffany found the perfect plan for my medical needs and was able to save me money! She was very knowledgeable and explained everything so I could understand it! Tiffany took all the confusion out of the process. I'm spreading the news to my family and friends about the amazing customer service I received from Chapter. I love Chapter :)
”
- Cindy M
“
Mike was incredibly helpful!!! He provided multiple alternatives that fit our needs and wants. And, confirmed many of the costs vs benefits. Outstanding customer service! I highly recommend him for future consultations to help other consumers, and to train and manage future advisors.
”
- James
