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Chapter Reviews

4.9 Rating 5,302 Reviews
A
Happiness Grade

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Chapter have a Customer Happiness Grade of A. Customers love their prices, delivery and customer service.

A

Price - Excellent

97.30%
Industry Average
What a pleasure was to speak with Bennett regarding my Medicare needs. He was right to the point with all the pertinent information that I needed in order to make a wise choice regarding my part D and G and it was in my price range. Thank you again Bennett at Chapter Medicare Services.
- Ruby C
Jade helped me and my wife actually get everything done today online! Jade was an excellent customer service agent and I have the best price for my upcoming surgeries with the eye doctors that I prefer, as well as the dental, vision ,and health club free membership through Silver Sneakers program.
- Mike
Patrick and Alicia were absolutely spot on with helping me to understand Medicare coverages. Helping me to understand the many different options I have and payment plans. I had been dreading this for quite awhile as I was totally lost on how it worked, what is covered and price. Thank you Chapter.
- Sandi
A

Delivery - Fast

100.00%
Industry Average
She gave a very friendly and thorough delivery of my plan.
- Anonymous
Customer service was excellent, delivery of information was exceptional. Would highly recommend Chapter to anyone, who would like help finding the right insurance tailored to their needs.
- Erica D
Customer service was excellent, delivery of information was exceptional. Would highly recommend Chapter to anyone, who would like help finding the right insurance tailored to their needs.
- Erica D
98.46%
Industry Average
Very comprehensive package that gave back what I enjoyed with my previous carrier, who later cancelled a lot of their services.
- Deborah
I could not be happier with the pleasant and knowledgeble customer service provided by Rose ahe Chapter Team.
- William B
Excellent service and followup.
- Dennis O