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Chapter Reviews

5.0 Rating 2,366 Reviews
A
Happiness Grade

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Chapter have a Customer Happiness Grade of A. Customers love their prices, delivery and customer service.

A

Price - Excellent

95.24%
Industry Average
Aaron Matthews was very helpful and informative. He was able to find me a new plan with better benefits at a lower price! And this was in less than an hour!
- Sandra K
Jonathan explained all of my options and made it easy to understand my choices. He walked me through signing up for my supplement and drug plan which made the process painless. He found the best match for my needs at the lowest price. His knowledge inspired confidence and his kind and easy going manner made me feel comfortable.
- Sheryl
Chapter always finds the lowest price for me each year. They make it very easy because once you start using them they only need to search for the lowest price. They kept a record of all my prescriptions and their agents are always professional. Couldn't ask for more help than that!
- Anonymous
A

Delivery - Fast

100.00%
Industry Average
We then discussed the best delivery options to receive my medications.
- Brenda
97.35%
Industry Average
I spoke with Toni Aldridge and received the most comprehensive and informative information about Medicare, I feel like an expert! Seriously, I called several companies and none of them made me feel like I was making a good decision, then I called you all, the customer service was fantastic and I feel confident that I got the best plan to fit my needs.
- Jennifer P
I simply love the support courtesy care and professionalism provided by Chapter. I thank you for your service
- ROLANDO B
Doug Hall has been the best in delivering customer service to me during this time. I really appreciate everything he has done for me and will continue to refer more people to him.
- Alphonso M