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Chapter Reviews

5.0 Rating 4,088 Reviews
A
Happiness Grade

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Chapter have a Customer Happiness Grade of A. Customers love their prices, delivery and customer service.

A

Price - Excellent

98.25%
Industry Average
We picked the new insurance company I’ve been familiar with and feel the price was a good fit at this time.
- Wendy A
We are so happy we called Chapter. Andrew was so pleasant and found me and my husband great coverage at a good price. Thank you so much for providing us with your expertise.
- Bonnie
I cannot thank Matthew Johns enough for making the process of obtaining Medicare supplemental insurance so easy. Throughout my call to Chapter, Matt was unfailingly helpful, knowledgeable, patient, and kind. He found for me the best plan at the lowest price and assisted me with signing up for Medicare Part B. I would recommend Chapter without reservation to anyone seeking help with medical insurance. It's the best!
- Daniel O
A

Delivery - Fast

100.00%
Industry Average
Very excellent customer service. Extremely caring. Very educated and informed! Very good pricing, and excellent delivery. Couldn’t have had a better person.
- Marcelle D
Bennett was a delight to work with. Very flexible in scheduling time to meet my needs. Excellent delivery of plan types, my options and took into consideration my income and living circumstances. Offered programs for more financial freedom in medical areas. Thank you Chapter, Bennett Osborne
- Anonymous
Amazing help for my parents moving to a new state. So well done, very calm, professional, simple delivery. Excellent organization.
- Ian
98.30%
Industry Average
Thanks again for the great customer service.
- R.Duran
Ashley Sukup was terrific! She answered all of my questions and made me feel like she cared to get me the best insurance. She was so very nice and patient with me. She followed up each time she said she would. I wish all customer service representatives were like her!
- Jennifer C
Significant savings,great service
- Shirley L