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Chapter Reviews

5.0 Rating 4,966 Reviews
A
Happiness Grade

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Chapter have a Customer Happiness Grade of A. Customers love their prices, delivery and customer service.

A

Price - Excellent

98.57%
Industry Average
Excellent Service, Price.
- Anonymous
Just spoke with Daniel and he got me a better Medicare plan and explained it very well. I had no trouble understanding what he told me and saved me a lot of money with a better price. Thank you Daniel so much for the time and help. Darrel Cannon
- Darrel C
Because of Jessica I was able to get exactly what I was looking for and at a really good price.
- Holley G
A

Delivery - Fast

100.00%
Industry Average
Customer service was excellent, delivery of information was exceptional. Would highly recommend Chapter to anyone, who would like help finding the right insurance tailored to their needs.
- Erica D
Customer service was excellent, delivery of information was exceptional. Would highly recommend Chapter to anyone, who would like help finding the right insurance tailored to their needs.
- Erica D
The customer service was great. He answered questions that nobody ever answered before with everybody else I was left out in the cold and he helped me greatly and I really am happy about the price and the delivery and it's great knowing that Medicaid is gonna help me out with my part B thank you so much Scott Smith
- Patricia R
98.54%
Industry Average
I am very happy with the level of customer service and support from my Chapter Medicare advisor Bennett. He took the time I needed to understand this process and walked me through signing up.
- Kathy
Customer service was excellent, delivery of information was exceptional. Would highly recommend Chapter to anyone, who would like help finding the right insurance tailored to their needs.
- Erica D
Customer service was excellent, delivery of information was exceptional. Would highly recommend Chapter to anyone, who would like help finding the right insurance tailored to their needs.
- Erica D