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Chapter Reviews

4.9 Rating 6,462 Reviews
A
Happiness Grade

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Chapter have a Customer Happiness Grade of A. Customers love their prices, delivery and customer service.

A

Price - Excellent

97.94%
Industry Average
James Dunlap assisted me and am happy with his support. He was very helpful. We'll see if i am accepted with the new carrier but feel comfortable James will help me find the best price for me. Am very thankful for his help.
- Beth B
James Dunlap assisted me and am happy with his support. He was very helpful. We'll see if i am accepted with the new carrier but feel comfortable James will help me find the best price for me. Am very thankful for his help.
- Beth B
Michael Redd is a knowledgeable, friendly professional. He went thru the options and helped me find the best plan at the best price. I highly recommend anyone with a medicare supplement plan to talk to him. He is my go to person for referrals.
- Ralph
A

Delivery - Fast

100.00%
Industry Average
She gave a very friendly and thorough delivery of my plan.
- Anonymous
Customer service was excellent, delivery of information was exceptional. Would highly recommend Chapter to anyone, who would like help finding the right insurance tailored to their needs.
- Erica D
Customer service was excellent, delivery of information was exceptional. Would highly recommend Chapter to anyone, who would like help finding the right insurance tailored to their needs.
- Erica D
97.72%
Industry Average
Very happy with my service.
- Lorre H
She provided excellent customer service and exceeded all my expectations.
- Ken S
Wonderful service! Very helpful
- Dianne G