Chapter have a Customer Happiness Grade of A. Customers love their prices, delivery and customer service.
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I cannot thank Matthew Johns enough for making the process of obtaining Medicare supplemental insurance so easy. Throughout my call to Chapter, Matt was unfailingly helpful, knowledgeable, patient, and kind. He found for me the best plan at the lowest price and assisted me with signing up for Medicare Part B. I would recommend Chapter without reservation to anyone seeking help with medical insurance. It's the best!
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- Daniel O
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Customer service was excellent very informative and helpful. Helped me choose the right coverage at the right price for me.
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- Anonymous
“
Shannon was very helpful answered all my questions. She got me a great price on plan N.
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- George
“
Very excellent customer service.
Extremely caring.
Very educated and informed!
Very good pricing, and excellent delivery.
Couldn’t have had a better person.
”
- Marcelle D
“
Bennett was a delight to work with. Very flexible in scheduling time to meet my needs. Excellent delivery of plan types, my options and took into consideration my income and living circumstances. Offered programs for more financial freedom in medical areas.
Thank you Chapter, Bennett Osborne
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- Anonymous
“
Amazing help for my parents moving to a new state. So well done, very calm, professional, simple delivery. Excellent organization.
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- Ian
“
Excellent customer service and very knowledgeable. Geoffery is a great man, compassionate, and really knows the ins and outs of Medicare.
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- Elizabeth R
“
Very excellent customer service.
Extremely caring.
Very educated and informed!
Very good pricing, and excellent delivery.
Couldn’t have had a better person.
”
- Marcelle D
“
The customer service is impeccable. My agent Riley O'Brien really made the process easier. He answered every question I had. Your agent went above and beyond expectations. He really needs recognized as valuable asset to your workforce! Thank you Riley!!
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- ERIN M