Chapter have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
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Just got a plan N for my wife and I and saved $149 per month. Riley was very helpful explaining any questions thoroughly. He found a price close to what I was paying when I started Medicare 6yrs ago. Wish I knew about this sooner. Ad by Bill O'Reilly was enough for me to trust Chapter
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- K R
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I checked all of the options presented, and did not find any discrepancies in price and coverage.
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- Anonymous
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Daniel Cheeseman, was Excellent In Solving My Need for A New Medigap N Plan for me. I was able to file an application for the New N Plan during my first call. The New Insurance Company Price for the Medigap Plan N was within my target Price range.
Thank You!!
Fred
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- Fred
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Andrew was very helpful and knowledgeable about the policy I was eligible for. The price seemed fair to me for the coverage I needed. I jsu git the application process done so I don't have an opinion on delivery, returns and refunds at this time.
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- Jerri
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I was highly impressed with his delivery of the entire process.
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- Lynn L
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She gave a very friendly and thorough delivery of my plan.
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- Anonymous
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I'm sorry I didn't conduct more research before hiring them. I might have known about the problems if I had read the company's reviews. Fortunately, Madacovi.co listened to my grievance. Their group moved quickly and tried to find a solution. Last week, I got a whole refund thanks to their assistance. It showed that StaunchView.org truly cares about its clients and was a huge relief.
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- C.A
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Wow, I heard the hype about great service and helpful explanation of Medicare options by people who contacted Chapter. I was so surprised to get such great customer service who was patient and took time to explain things. Chapter agent really cared that I understood my options. I. Happy I gave them a call. Referred by Poplar Preparedness.....
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- Anonymous
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Very very helpful and kind in presenting information & comparing plans w/our current ones. Clarified the process of making switch to Cigna very well step by step. Patient with questions asked, appreciated his great customer service.
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- Suzanne
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Great customer service and very helpful.
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- Anonymous