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Chapter Reviews

5.0 Rating 4,903 Reviews
A
Happiness Grade

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Chapter have a Customer Happiness Grade of A. Customers love their prices, delivery and customer service.

A

Price - Excellent

98.53%
Industry Average
Because of Jessica I was able to get exactly what I was looking for and at a really good price.
- Holley G
The customer service was great. He answered questions that nobody ever answered before with everybody else I was left out in the cold and he helped me greatly and I really am happy about the price and the delivery and it's great knowing that Medicaid is gonna help me out with my part B thank you so much Scott Smith
- Patricia R
The guy that helped me was doug hall. He was very nice and he was very patient with me over my long list of medication. He helped me find a better plan with dental and vision for a better price. Thank you mr. Hall for all your help.
- Amy B
A

Delivery - Fast

100.00%
Industry Average
The customer service was great. He answered questions that nobody ever answered before with everybody else I was left out in the cold and he helped me greatly and I really am happy about the price and the delivery and it's great knowing that Medicaid is gonna help me out with my part B thank you so much Scott Smith
- Patricia R
Very excellent customer service. Extremely caring. Very educated and informed! Very good pricing, and excellent delivery. Couldn’t have had a better person.
- Marcelle D
Bennett was a delight to work with. Very flexible in scheduling time to meet my needs. Excellent delivery of plan types, my options and took into consideration my income and living circumstances. Offered programs for more financial freedom in medical areas. Thank you Chapter, Bennett Osborne
- Anonymous
98.87%
Industry Average
Jessica at Chapter is everything I had hoped for in a medicare advisor. She never rushed me and always made my options clear. She was pleasant and so knowledgeable. My mind is finally at ease that I made the right choice! Great customer service!
- Rebecca S
Super friendly customer service Our agent is Jessica
- Anonymous
Best customer service !
- Anonymous