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Chapter Reviews

5.0 Rating 2,366 Reviews
99 %
of reviewers recommend Chapter
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Ask a question and get answers from people who are customers of Chapter.

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Got a Question?

How are you compensated for your service to a client?
Asked by Marilyn (1 month ago)
Do they pay for colonoscopy and endoscopy ?!?! Diabetic supplies?
Asked by CYDNEY PIESTO (8 months ago)
Is providing your social security number required to apply for medigap plans?
Asked by Judy (1 year ago)
A SSN is often required for a Medigap policy application; ultimately it depends on the insurance company's requirements.
Answered by Jonathan McKnight (9 months ago)
Hello! Forgive me, but I have what is probably a stupid question, but I am going to ask it anyway. My husband signed up for Part A when he turned 65 in 2021. He is still working full time currently and has full benefits. For the open enrollment period going on now until December 7th, does he have to do/sign up for anything additional with that? Thank you so much for your time!
Asked by Kara (1 year ago)
There are no stupid questions, Kara. :) As long as your husband has “creditable” employer health insurance, he does not need to sign up for Part B and can safely defer Part B without a penalty, meaning he doesn’t have to do anything during the annual enrollment period. Once he is ready to leave employer coverage, he can sign up for Part B, which does not have to happen during the AEP or OEP window. https://www.medicare.gov/basics/get-started-with-medicare/medicare-basics/working-past-65
Answered by Jonathan McKnight (9 months ago)
How is it possible to have almost 1000 five star reviews unless those under 5star were removed? My possible choices were supposed to be texted (as I requested). I've received 4 phone calls in 2hrs. Can't comment on quality of advice since I've not spoken to anyone. It might deserve 5stars, but my wishes weren't honored. Not one review under 5? Puh-lease.
Asked by Robert (1 year ago)
Can an agent come to my house?
Asked by Nancy Olson (2 years ago)
i'll turn 65 in april 2024. when will i need to apply for medicare and choose a supplement plan? i'm already on social security. thanks
Asked by glenn (2 years ago)
Hi Glenn! You can sign up for Medicare A&B and get enrolled in your supplement three months before your birth month, so January 2024 in your case.
Answered by Jonathan (1 year ago)
What is required of seniors to get Medicare parts A and B
Asked by John Powell (2 years ago)
Hi John! Check out our helpful guide here: https://switchers.askchapter.org/ntm/embed/sign-up
Answered by Jonathan (1 year ago)
Good morning. My name is Ethel Buchanan; and I from Michigan. I didn't see where one could write a review for a specific individual person; so in addition to giving the company a 5 BECAUSE of Ms. Kimberly Smith's expertise, professional ism, and personality as she answered my questions today I'm writing a review here. She provided outstanding and informative service. Too, Ms. Kimberly Smith was very kind and professional when I called the Chapter Medicare office this morning between 9:20 A.M. - 9:26 A.M. Wow...she's awesome at what she does! Ethel Buchanan Rowe
Asked by Ethel Buchanan Rowe (2 years ago)
are there fees for you service?
Asked by Joseph Lanz (2 years ago)
No charge for this service
Answered by Beverly Hardwick (2 years ago)
I had an appointment with someone here on the 12th of May ... Did not know who you are... It was at 2pm...
Asked by Kathy Cramer (3 years ago)