Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.44

4.4 Rating 1,713 Reviews

85 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 1,713 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, excellent service. Bed delivered in a timely manner by efficient couriers. Small problem with the bed which was quickly rectified to our satisfaction by the superb customer care team. Would highly recommend this company and their products.”

Helpful Report

Posted 3 weeks ago

“A month in and the bed seems great. We self assembled, but would definitely recommend you pay for them to do it. They estimated 35 mins, it took us over 3 hours of frustration! The instructions were very unclear and had missing sections, would not recommend at all.”

Helpful Report

Posted 3 weeks ago

“Bought the Oxford bed as a small double. Straightforward, online ordering with plenty of choice for delivery. Items subsequently delivered nicely on time by friendly, obliging chaps. The bed arrived as all slats/planks of timber so bear in mind that you need to put the headboard and footboard together. Good instructions - lots of screws ! Two pairs of hands useful at times. Tight-fitting joints so a rubber mallet is also useful. Slats taking the mattress are added individually, i.e. not joined together on a roll. Solid bed on completion.”

Helpful Report

Posted 3 weeks ago

“Trish in customer support and Brodie and delivery were awesome. We had a hiccup on delivery and between them they sorted it, with a superhuman drive by Brodie. The beds and mattresses are great quality. Building is easy with electric screwdrivers. The instructions could be better but you can work through them. Our beds are without spacer thingies between the headboard planks because they are so small in the instructions we missed them. So get a magnifying glass, electric screwdriver, rubber mallet and you’ll be sorted.”

Helpful Report

Posted 4 weeks ago

“Amazing company and amazing bed! Exceptional customer service, going out of their way to make sure the bed would be delivered correctly and quickly. The bed itself was super easy to put together, looks great and is very sturdy!”

Getlaidbeds.co.uk 5 star review on 23rd November 2024

Helpful Report

Posted 4 weeks ago

“The beds are excellent quality. And the company is able to adapt to your needs. But customer attention needs to improve after sales. We needed to change the delivery date and were told that because it was less than 5 days before actual date we would incur a charge. Then after I raised a few questions I realised the delivery company would change the date free of charge. This info was not offered from Get Laid Beds. In addition no customer loyalty incentive or appreciation was given by means of waving a fee ( that wasn't actually Incured anyway) or something else for buying several beds and a headboard . Some companies have really honed their customer care and loyalty - Get Laid Beds would do well to take their lead from these companies”

Helpful Report

Posted 4 weeks ago

“Found this company via a Google search for "sturdy real wood bed frames". The name made me smile and the reviews made me buy. Fabolous product. Easy to put together, amazing quality and as sturdy as I'd hoped. Would highly recommend.”

Helpful Report

Posted 4 weeks ago

“Happy with bed”

Helpful Report

Posted 4 weeks ago

“Easy ordering, great comms and of course a fantastic product! Assembly was easy, if I have to find a chance for improvement it would be clarity in the instructions for one or two steps but it doesn’t change that it is a great experience ordering a get laid bed :)”

Helpful Report

Posted 4 weeks ago

“We bought a floating double bed for our teenage son. From beginning to end the service was fantastic. The bed was delivered exactly when I'd booked it in, every part was present, assembly was well explained and quick and easy to do. You can see the quality workmanship in this bed. Brilliant ethos, brilliant service and brilliant bed! Thank you!”

Helpful Report

Posted 1 month ago

Hello Lucy, Thank you for your review! I am so happy to hear that both you and your son love the bed! I will also pass on your fantastic message to those across the business so they get the recognition they deserve. Chris at GLB

Posted 4 weeks ago

“Good quality; easy to put together; adequate instructions; delivery exactly as intimated. Highly recommended.”

Helpful Report

Posted 1 month ago

Hello Sheena, Thank you for your review! I am glad you would highly recommend us but I we will continue to make our instructions better! Thanks for the feedback. Chris at GLB

Posted 4 weeks ago

“Just taken delivery of our 5th bed from GLB. I think that speaks for itself. Great quality beds from a great British company.”

Helpful Report

Posted 1 month ago

Hello Richard, Thank you your review! It is great to hear you've had such a fantastic experience with us! Chris at GLB

Posted 4 weeks ago

“Communication is good, clear dates and met commitments. Product seems somewhat over priced for what it is, though decent enough quality.”

Helpful Report

Posted 1 month ago

Hello Raf, Thank you for your review and feedback! I am sorry to hear the product hasnt met your expectations, we would love to hear more and help you in any way we can! If you do wish to discuss please do email us at hello@getlaidbeds.co.uk Chris at GLB

Posted 4 weeks ago

“So simple to assemble and perfect”

Helpful Report

Posted 1 month ago

Hello Lisa, Thank you for leaving your review! I am glad to hear that your order is what you had hoped for! Chris at GLB

Posted 4 weeks ago

“Very nice bed with comfortable, quality mattress. Pleased with purchase and with delivery - very helpful.”

Helpful Report

Posted 1 month ago

“Easy to order. Good quality. Arrived on designated date. Easy to assemble.”

Helpful Report

Posted 1 month ago

Hello Renee, Thank you for your review! It's great to hear that you are happy with your order! Chris at GLB

Posted 4 weeks ago

“Great service from start to finish! Delivery was on time. The bed was easy to assemble and is very sturdy. We found it easier to use an electric hand drill and a rubber mallet! All pieces were very well made you can just tell they are made at the best standard! If we ever need any additional beds we will defiantly back!!!”

Helpful Report

Posted 1 month ago

Hello Naomi, Thank you for your review! I am glad to hear everything has went well with your order! We will be very happy to receive more orders from you if and when you need any additional beds! Chris at GLB

Posted 4 weeks ago

“Really very impressed with this bed. We got it for our 4 year old son who was transitioning out of a cot bed. Build quality is second to none. Absolutely solid. My husband put it together and remarked how well it was constructed, slotted grooves that are precision manufactured. I'm so impressed with how well made it is that when the time comes for us to upgrade our bed I'll be buying from here again. Delivery was also great. Kept up to date with shipping etc and delivered faster than expected.”

Helpful Report

Posted 1 month ago

Hello Kaylie, Thank you for your feedback! I am so happy to hear that you are impressed with the bed and how easy it was for your husband to assemble! I really hope your son has has a smooth transition from cot to his new bed and is enjoying the bed as much as I enjoyed reading your review! Chris at GLB

Posted 4 weeks ago

“Visited the showroom today. Ellie was very helpful and friendly when looking for matress.”

Helpful Report

Posted 1 month ago

Hello Monica, I am glad you enjoyed your visit to our showroom and thank you for the kind words about Ellie! Chris at GLB

Posted 4 weeks ago

“Thank you for delivering the bed as arranged. But the instructions and screws were not enclosed, I had to go and buy them.it would be better if this had been checked”

Helpful Report

Posted 1 month ago

Hello Jen, Thank you for your feedback. I can only apologises that the screws and instructions were not enclosed in your order, this is not a standard we accept here at Get Laid Beds. If you still need to be reimbursed for the screws, please do email your receipt into hello@getlaidbeds.co.uk so our customer services team can assist you. Chris at GLB

Posted 4 weeks ago

Getlaidbeds.co.uk is rated 4.4 based on 1,713 reviews