Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.42

4.4 Rating 1,788 Reviews

85 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 1,788 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 1st February 2025

Anonymous

Getlaidbeds.co.uk 5 star review on 29th January 2025

JANE DRYLAND

Getlaidbeds.co.uk 5 star review on 28th January 2025

Kristina Todorova

283

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, wonderful bed frame. I really couldn't recommend this company more, and the price is excellent, especially for the quality.”

Helpful Report

Posted 2 years ago

“Communications excellent throughout process including delivery. Assembly fairly simple with a little bit of thought.4 screw missing but I had similar. Both bed and mattress of excellent quality. We have yet to sleep on it. Great value for money and it’s good to be supporting British Craftsmanship.”

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Posted 2 years ago

“Very happy. Exactly as sold. Good VFM.”

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Posted 2 years ago

“Beautiful and sturdy bed, delivery was flawless.”

Helpful Report

Posted 2 years ago

“The bed arrived on the date stated and was delivered to the room required in the house. It appears of good quality. Assembly whilst not easy was straightforward enough. The image of the under-bed storage drawer showed a full-length drawer but the one received is only half the length of the bed. It may be that I did not read the small print.”

Helpful Report

Posted 2 years ago

“My second bed from Get Laid. Delivered in a few weeks. Brilliant quality and easy to assemble. Thank you!”

Helpful Report

Posted 2 years ago

“Material is absolutely brilliant,very good instructions easy to follow.Unfortunately 2 screw holes didn't line up ,therefore my husband needed to drill some extra holes.If that wouldn't have happened,I would have given 5 stars. The matress is very comfortable.I definitely will use this company again. Our son recommended this company ,as he a got a bed from them too. Excellent service and the delivery was excellent too.”

Helpful Report

Posted 2 years ago

“Delivery changed at the last minute to without the white glove service. terrible instructions to construct and am left with piles of cardboard now. get a bed from a proper shop. I had zero trouble setting up an ottoman bed from dreams. completely overpriced for the quality”

Helpful Report

Posted 2 years ago

Good Afternoon, Thank you for taking the time to leave a review. We are sorry to see you were disappointed by our delivery service. You were contacted 16 days before your original delivery date to offer a new delivery date of one day earlier. We had to offer a new White Glove delivery date because the routes had changed for the new year to increase its availability across the country. This means your postcode was no longer covered on that particular day of the week but now on a different day. With the White Glove service there would have been some assembly still required as you had not chosen the full assembly service. As an alternative we did offer the flat packed service for the original delivery date you chose. You opted to accept the flat packed delivery service option. We are sorry that you find the instructions difficult. This is one of the more detailed bed frames and will require more assembly than a basic frame. We appreciate all feed back regarding the instructions and will make improvements where possible. I can see that you are still in contact with customer service regarding the assembly of the bed frame and they have sent out detailed images to try to assist you. If you need further assistance please do continue to reply to the team. We are sorry that you are having difficulty assembling the frame and that the change in delivery was disappointing. It is not the experience we want for our customers, please accept our apologies. Kind Regards, Marie Customer Service Manager.

Posted 2 years ago

“Excellent service. Extremely happy with the bed I purchased.”

Helpful Report

Posted 2 years ago

“Bed kit arrived promptly - good delivery tracking. Several pieces slightly dented but managed to hide the worst during construction. One bed end was missing two sets of pre drilled holes and no screws for the bed slats were provided. Finished article looks ok and seems fit for purpose but very disappointed and do not consider this purchase was good value for money - basically £500 for a pile of planks!”

Helpful Report

Posted 2 years ago

“Well made, looks great, quality service and delivery”

Helpful Report

Posted 2 years ago

“The bed is great quality but I've marked down because the instructions are terrible. My partner and I are competent at building furniture and have done it a lot recently but the instructions are far too minimalist and leave out key information like which piece of wood the image is referring to and which way round it goes. We also ordered a King Size and were sent a piece of wood that on the instructions is said is only needed for the Super King + so weren't sure whether to include it or not. Please, make your instructions more detailed and then this would be an excellent service.”

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Posted 2 years ago

“Great service and I hope great beds (not unwrapped yet! )”

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Posted 2 years ago

“Thank you so much for your super efficient service. The bed is very nice and I sleep really well on it. Thank you so much to Shannon and Franqui for your great job in assembling the bed!”

Getlaidbeds.co.uk 5 star review on 29th January 2023

Helpful Report

Posted 2 years ago

“Fantastic bed and really comfortable mattress. This was our second purchase from Get Laid Beds. Delivery was also excellent with very accurate tracking information. The whole process was easy and communication at every stage was great.”

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Posted 2 years ago

“Fabulous service. Would highly recommend.”

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Posted 2 years ago

“Bed is brilliantly constructed, good quality materials. Instructions clear, extra screws included. Excellent and comfy bed. Downside was that I only found out at checkout that the advertised "white glove and assembly service" and even getting the bed and mattress into the right room ("white glove" only) is not available north of the border, or even in some parts of England. It was one of the reasons I went with Get Laid in the first place as that information was displayed in the "delivery" information and I would have happily paid for it, by the time we had decided on a bed committed to it, we then found out at checkout that we couldn't have the bed constructed for us. Since we don't have an electric screwdriver, the "35 min" for assembly were more like 3 hours, so bear that in mind. Still, we do like the bed a lot - just keep in mind that the delivery info might not apply to you!!”

Helpful Report

Posted 2 years ago

“Excellent quality. Excellent service. Thank you!”

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Posted 2 years ago

“We absolutely love our bed. Beautiful wood and colour. A little disappointed that the drawer for underneath is as small as it is for the money paid and there isn’t two.”

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Posted 2 years ago

“Really good quality bed and so far is very comfortable. However we found putting it together was super complicated and the instructions given were little help. The header was the most difficult part as the screw holes were not allocated correctly and there was little explanation”

Helpful Report

Posted 2 years ago

Getlaidbeds.co.uk is rated 4.4 based on 1,788 reviews