Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.42

4.4 Rating 1,787 Reviews

85 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 1,787 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

Write Your review

Tell us how Getlaidbeds.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Getlaidbeds.co.uk 5 star review on 1st February 2025

Anonymous

Getlaidbeds.co.uk 5 star review on 29th January 2025

JANE DRYLAND

Getlaidbeds.co.uk 5 star review on 28th January 2025

Kristina Todorova

283

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered the Low Tokyo bed because I like the low, loft style but mainly so my senior dogs can still get off and on the bed. It arrived on time and I was kept up to date with dispatch and delivery. The bed came in 5 numbered boxes and was simple to build with two people. It looks exactly as advertised and the wood finish is great. Had it a few weeks and it's solid, very happy with the value for this bedframe and the dogs love it”

Helpful Report

Posted 1 year ago

“We are very pleased with our new platform bed. It is solid and well made. It was easy to assemble and arrived on the date the company gave us. The staff I spoke to when ordering the frame were extremely helpful.”

Helpful Report

Posted 1 year ago

“The staff were very helpful with answers to my queries. They followed my instructions to customise the bed and I very very happy with the result.”

Getlaidbeds.co.uk 5 star review on 29th May 2023

Helpful Report

Posted 1 year ago

“Amazing! Love our new bad through and through! We've got the white ottoman super king and it has become Thee place in our new flat. Also I'd like to mention separately a superb installation and assembly service we have received. Amazing team and superb quality- if I need another bed for our future new house in Scotland- that will again be this company!”

Helpful Report

Posted 1 year ago

“Exactly what we wanted in a quick fashion and at a good price”

Helpful Report

Posted 1 year ago

“Fabulous! Highly recommend”

Helpful Report

Posted 1 year ago

“Top-notch delivery & assembly service!”

Helpful Report

Posted 1 year ago

“amazing..very nice people. very polite and attentive to detiail”

Helpful Report

Posted 1 year ago

“Excellent product and service, and a special thank you to the delivery team Jason and Cy.”

Helpful Report

Posted 1 year ago

“Good product, delivered as promised.”

Helpful Report

Posted 1 year ago

“Brilliant! Top quality product and second to none service. We wanted to source a lower bed base for physical needs and thought we would have to sacrifice the storage space in the four underbed drawers of our previous base. Wrong! We chose the solid pine Otterman base and now have even more storage than before! All staff, office and fitters were efficient and helpful - even received an immediate answer to an email query on a Bank Holiday Monday! Now very happily Laid every night!”

Helpful Report

Posted 1 year ago

“Great ottoman bed- you can tell it’s very sturdy and loads of storage underneath. Peter the delivery and assembly driver was fantastic despite having to assemble the bed by himself on the day”

Helpful Report

Posted 1 year ago

“really good quality bed!”

Helpful Report

Posted 1 year ago

“Excellent service. Speedy delivery and assembly service was ideal. The gentleman was also very friendly. Good quality product.”

Helpful Report

Posted 1 year ago

“The service was excellent, delivery smooth and construction of the bed straightforward. Cannot yet comment on quality as time will tell. But so far all it great!”

Helpful Report

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

“The title of the review is when is a bed, not a bed. Answer is when it arrives by the carrier but they would not hand it over because they have incomplete paperwork, so no bed was received on 18/5.”

Helpful Report

Posted 1 year ago

“Bed looks good but disappointed with the instructions for setting it up given the bed cost over £1000, not a premium experience. Instructions didn’t match exactly what needed to be done, pictures were representative rather than exactly what needed to be done. If I’d paid a couple of hundred quid I’d say it was expected, but not for a premium product.”

Helpful Report

Posted 1 year ago

“The original express service got canceled, had to reschedule for a week later. Received a bed with faulty parts - so couldn't get my bed assembled, currently have to wait 2 weeks for the redelivery of the parts and assembly. Time between original delivery date and the scheduled date as of right now is a month. The Delivery/assembly personnel and customer service representative handling the original purchase order (Thia) were lovely.”

Helpful Report

Posted 1 year ago

Good Afternoon, Thank you for taking the time to leave a review. We are very sorry were were unable to fulfil the delivery for the 10th of May under the express service. Due to the type of bed design and the chosen hardwood we were unable to push this through for a service that is not normally available on this style bed frame, despite the best efforts of the customer service team. The additional fee was refunded for you. A new delivery date was offed and accepted for the 17th of May. The selected assembly service is only available once a week in your area therefor this date was the soonest we could offer you with the same service. The bed arrived and sadly there was an error with the long rails, these parts could have been assembled by the team in the meantime to allow you to use the bed before the replacement parts were delivered, however a decision was made on the day not to assemble the bed. A delivery date of the 31st of May has been offered for the replacement parts to be delivered and bed assembled. Due to all parts being made to order they do need to go through the correct production process which means they could not be made any sooner. This turnaround time is also due to the assembly service only being available in your area once a week. We are very sorry that we did not meet your expectations, its very disappointing for us to have an unhappy customer. I do hope that once you have received your replacement parts you are able to enjoy your bed for many years to come. Kind Regards, Marie Customer Service Manager

Posted 1 year ago

“The bed is perfect, looks exactly like the website photo, easily assembled, robust, solid and pleasing to the eye. Love it.”

Helpful Report

Posted 1 year ago

Getlaidbeds.co.uk is rated 4.4 based on 1,787 reviews