Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.42

4.4 Rating 1,784 Reviews

85 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 1,784 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 1st February 2025

Anonymous

Getlaidbeds.co.uk 5 star review on 29th January 2025

JANE DRYLAND

Getlaidbeds.co.uk 5 star review on 28th January 2025

Kristina Todorova

283

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“they sent my bed in two deliveries. which was a massive inconvenience.”

Helpful Report

Posted 11 months ago

Good Afternoon, Thank you for your review. All boxes for your delivery were collected by the national courier all together on the same day. We are sorry that one box was held up in transit between leaving us and going through the transit system with the courier. This is not something that can be foreseen or predicted by Get Laid beds. We are very sorry that you did not let us know of the delay in receiving your full order, we would have been able to advise you what information the courier was providing and assisted where possible. Please accept our apologies for the delay in receiving your full order. Kind Regards, The Get Laid Beds Team

Posted 11 months ago

“My bed was white glove delivered the chap was very nice, considerate with the bed bundles put them in the bedroom up against the wall and left. There was no damage and the bed went together very easily, I am delighted with it and it looks great.”

Helpful Report

Posted 11 months ago

“Excellent, just what we wanted. Very easy to assemble.”

Helpful Report

Posted 11 months ago

“Well made bed, delivered on time, quality product. Paid extra for set-up, great efficient staff.”

Helpful Report

Posted 11 months ago

“Solid bed for a solid price, would recommend to anybody who has ever dealt with nasty and cheap flat pack furniture. The use of joinery made this easy to use and very strong. The quality of materials is great!”

Helpful Report

Posted 11 months ago

“Our new Ottoman bed arrived a few days ago and is now assembled. We’re very happy with it considering it’s not the bed I thought I ordered. By mistake, I ordered the space saver version which is designed for the mattress to overhang slightly. When I contacted Get Laid Beds they offered to refund and place an order for the normal ottoman. We decided that the smaller format would actually work better for us so decided to keep it. The frame is easy to assemble and very nicely finished.”

Helpful Report

Posted 11 months ago

“Absolutely delighted with our bed. It is exactly as described, and beautifully made. Service was prompt, efficient and friendly.”

Helpful Report

Posted 11 months ago

“Overall a great experience! Bed is lovely and very well made. Easy to put together too. Mattress is super comfy and it's nice to wake up without a back ache. Had to change my delivery date at short notice - Get Laid were really understanding and it was no problem. This is what good customer service should be like. Delivery was excellent too - arrived on time and the delivery team were so helpful. Will be ordering another bed soon.”

Helpful Report

Posted 11 months ago

“Excellent.”

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Posted 11 months ago

“Great selection of really nice beds, ordering process was super easy and being able to customise with different finishes/legs etc if wanted was a real bonus. Was overall very impressed with the whole thing and will definitely shop with them again in the future.”

Helpful Report

Posted 11 months ago

“I'm not sure you want a review from me yet. I have an outstanding problem with the bed we ordered and your customer services are very unhelpful and seem to be ignoring me. Not a happy customer.”

Helpful Report

Posted 11 months ago

Good Afternoon, Thank you for review. We are sorry that your expectations were not met in regards to the response times from the customer service team. This has been looked into and they have been found to be within expectations during busy times. Sending multiple emails will have delayed our response to you as we work in date order. Your initial issue has been discussed and has been found to be a misunderstanding of the design and assembly of the bed, however we are sending out longer central rail for you to ensure you are happy with your frame and we have offered to assist further if you require it after assembling the new item. Kind regards, The Get Laid Beds Team

Posted 11 months ago

“utter rubbish - looks nothing like the sample. TWICE. They re-sent, and the second bed looks just like the first - a totally different colour than the original sample. Pretty rubbish for a £600 bed. Will be sending it back....again.”

Helpful Report

Posted 11 months ago

“Ingenious floating bed design. No broken toes or shins with this bed.”

Helpful Report

Posted 1 year ago

“Arrived exactly when they said, super easy to make and the quality is fantastic! We love it, it makes a statement in our bedroom!”

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Posted 1 year ago

“Great communication! Very quick! Thank you!”

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Posted 1 year ago

“We were looking for a painted wooden bed and couldn’t find anything in the big furniture stores at a reasonable price, not only are Get Laid Beds well priced but they are made in England. The hardest part was choosing from their many designs. Customer service prior to purchase was excellent as we had a few questions on the design. White glove delivery was brilliant and highly recommended. We chose self assembly which took less than 30mins.”

Helpful Report

Posted 1 year ago

“The staff I spoke to when I ordered the bed were so friendly, really understanding concerning my brother and his neurodivergent status and made the whole process so pain free.”

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Posted 1 year ago

“Not happy with size of bed as it is too small for a standard double mattress and shouldn't have been sold as a standard double. Then customer service informed me I would have to pay to return it. Very disappointed.”

Helpful Report

Posted 1 year ago

Good Afternoon, Thank you for your review. We are very sorry that the dimensions caused any confusion for you. With the space saver ottoman frame the mattress will over hang as described on the dimensions provided. The returns procedure will fall under the standard terms and conditions as stated on our website. Once again please accept our apology for any frustrations caused. Kind Regards, The Get Laid Beds Team

Posted 1 year ago

“There are evident chips in the woodwork. We haven’t built the bed yet but theywere there on delivery. The delivery men were friendly and helpful.”

Helpful Report

Posted 1 year ago

“Very happy with our bed and mattress. Delivery was smooth taken upstairs for us which was appreciated. Build instructions could definitely be better in places, but overall went ok. Bed looks great and very sturdy.”

Helpful Report

Posted 1 year ago

Getlaidbeds.co.uk is rated 4.4 based on 1,784 reviews