Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.42

4.4 Rating 1,794 Reviews

85 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 1,794 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 10th February 2025

284

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Daughter really pleased. Little difficult to put together. Let’s see how it lasts”

Helpful Report

Posted 4 years ago

“My daughter chose the bed online and she is delighted with it just as it looked online! Great quality and easy to put together 😀 Would definitely recommend.”

Helpful Report

Posted 4 years ago

“Long story short, they try to send you cheaper wood then you ordered in a way to scame unknowing customers, then if you try and return it they try and take money out of the money you send cause you "changed your mind". BIG SCAM.”

Helpful Report

Posted 4 years ago

“Customer service told me to throw the bed away because they will not issue a refund. That is the value this company places on its own products. If you don't like it, just throw it away. That should tell you something. From customer service: "You do not have to ship anything back to us. We cannot offer a refund so please do dispose of the frame yourself." They just ship you a bunch of pieces of beat up, inconsistently measured and damaged wood in many separate packages with no instructions or tools. If you’re a skilled enough carpenter to "assemble" this and already own your own industrial strength drill then you should just go buy some lumber and build a bed yourself, save a thousand bucks. They also offer to pay people for the positive reviews so don't be fooled!”

Helpful Report

Posted 4 years ago

“Bed came when stated , customer service were great when i had to phone and delay my delivery because of decorating , overall good friendly company !!!!”

Helpful Report

Posted 4 years ago

“Horrendous service. Lied about a cancelled assembly, would not offer a refund. Sent me multiple emails telling me to prepare for an assembly and on arrival it was cancelled with zero communication. The multiple emails I received told me to clear my house, buy parking permits. I was discouraged from complaining or escalating and cusomter service was extremely patronising, putting the blame entirely on me, and discouraging me to get a refund. Absolutely do not recommend”

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Posted 4 years ago

“Good solid hand made bed. Nice to get something that easily fits together :)”

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Posted 4 years ago

“Very pleased with our 12 year old son’s new Shoreditch space saver bed. Perfect for his smaller room but with plenty of space for him to grow. Came exactly as ordered and staff helpful with providing colour samples prior to ordering. Easy built - he and his dad did it together in half an hour. His best friend (the dog) is also very happy on it when he is out at school”

Helpful Report

Posted 4 years ago

“Easy ordering and delivery was exactly on-time; the assembly service was great as it was done quickly, quietly without any mess and all the packaging taken away. Great quality bed at very good value.”

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Posted 4 years ago

“I used to sleep in a small kids cabin bed because my room is a box room and anything bigger would take up so much space! I decided it was time to get a loft bed and make use of the under bed space - no other bed company made a customisable loft bed for adults like Get Laid Beds and the customer service were helpful answering my questions. I got a small double which is the PERFECT size for me. I also ordered a matching mattress with it. Just little things like making the edges curved and the fact that you can see and feel the wood grains through the white paint - it really gives the bed a more high-end feel. I was able to make an under-bed wardrobe and have the rest of the space open for walking and meditating while working from home. The delivery man was friendly and, although I couldn’t get the assembly service due to the sudden lockdown, the customer service team were helpful when sorting out an earlier delivery date. Although this is originally a kids bed, it definitely can work for an adult, too.”

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Posted 4 years ago

“We are very pleased with our new bed. It was delivered on the date we were given when we ordered and less than an hour later it was assembled and ready for use.”

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Posted 4 years ago

“Great customer service, adjusting orders and delivery dates. Quick lead time compared to others. Good value for handmade bed.”

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Posted 4 years ago

“We ordered a European Double London bed for our very tall teenage son, it arrived on time and was very easy for us to assemble ourselves. It’s perfect for him and he actually gets up earlier now as he’s sleeping so well!”

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Posted 4 years ago

“High quality materials, simple and robust construction!”

Helpful Report

Posted 4 years ago

“I had no idea i could buy a bed from England and have it arrive promptly and flawless! We were looking for a Queen bed with a "guest bed" underneath. Could never find the right one until we came across Get Laid Beds. We thought it would take months to make and arrive in California, but it was just like buying in the U.S.--it arrived within a few weeks. We were notified when they began to build the bed, when it was finished, and when it was shipped. That's pretty great! My husband assembled it (and he is not exactly the "do it yourself" project man), but he said it was easy!! We purchased the Kensington bed and they customized the size because of the guest bed, at no extra cost. The bed looks wonderful!! Very strong and sturdy!! We are so happy with the design, functionality, and our "english bed"!! We are so impressed with the company, service, and quality of the bed, we are ready to purchase another bed only King size now!! Thank you Get Laid Beds for advertising on the internet (with a 800 number) and making the purchase seamless!!”

Helpful Report

Posted 4 years ago

“A really well made bed. Attention to detail is excellent, and well worth every penny. The firm feels really friendly and caring, just what I like when I'm deciding on a big purchase when they know how important it is to give excellent quality. Great job”

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Posted 4 years ago

“Fantastic customer service. Delivery when they said. Amazing quality and it looks superb. Would recommend to anyone 👍”

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Posted 4 years ago

“Very pleased with the bed. It's so solid, so I feel it's going to last us a very long time! We went for a black one for our son's bedroom and it looks great. Quite pleased to have stumbled across their website in the hunt for a new bed, the beds are lovely.”

Helpful Report

Posted 4 years ago

“I have wanted a four poster bed for a long time but never actually found one that I really liked, I came across getlaidbeds by good luck. I fell in love with Summer four poster bed - and luckily for me it was in the sale. I bought it and it was it delivered on the 29th October and looks gorgeous in my bedroom. I paid extra to have the bed fitted. The two chaps who came to fit the bed were very polite and lovely. I was surprised how quick and efficient they were.”

Helpful Report

Posted 4 years ago

“Excellent service from start to finish. Very helpful team on the telephone when placing the order. The bed arrived on the day arranged and was assembled quickly and efficiently using the white glove service. The bed looks good and is comfortable. Would definitely recommend.”

Helpful Report

Posted 4 years ago

Getlaidbeds.co.uk is rated 4.4 based on 1,794 reviews