Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.42

4.4 Rating 1,787 Reviews

85 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 1,787 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 1st February 2025

Anonymous

Getlaidbeds.co.uk 5 star review on 29th January 2025

JANE DRYLAND

Getlaidbeds.co.uk 5 star review on 28th January 2025

Kristina Todorova

283

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“WE ARE SOOOOOO HAPPY WITH OUR NEW BED!!! So simple to put together, very solid. The mattress is so high and comfortable I slept so well.”

Getlaidbeds.co.uk 5 star review on 16th May 2023

Helpful Report

Posted 1 year ago

“Lovely bed. Delivered on time. Mattress much deeper than expected - check before you buy! Still, no complaints.”

Helpful Report

Posted 1 year ago

“Ok so the beds are great. I’d add though that there needs to be a central support underneath to help distribute the weight of the occupants. Would I say they are worth the money? To be honest no but they did have mostly what we wanted by way of stylising and wood. We paid for the white glove installation. It makes it out to be a lot more of a premium service than it actually is. It’s simple things. White glove would denote real care to leave the area as was found. There was a lot of detritus left which wasn’t great. Maybe a revisiting of how Get Laid Beds describes this service would be more pertinent. Another simple thing.a made mattress was left out. The matress wasn’t put on the bed. Now if you’vegot a limited mobility this could be a real swine to deal with, and yeah I have limited mobility. Now there was no way they could know but a simple thing like a little customer service would have gone a long way. Would I recommend Get Laid Beds? Yeah for sure, the beds looks fantastic and there’s no way I could have built it so really it was all good.”

Helpful Report

Posted 1 year ago

Good Afternoon, Thank you for leaving an honest review. We are very sorry that our White Glove Assembly Service fell short of all expectations. The team are required to clean up after themselves and place any mattresses purchased from us onto the frame for you. Due to hygiene reasons they are advised not to place used mattresses on the frame, however they are provided with protective gloves they can use and if asked to do so they can place mattresses on the frame at their own discretion if they are happy/able to do so. We are glad that you are happy with the overall service and the bed frame itself, we really do appreciate all feedback and will ensure it is fed back to the right areas and teams. Kind Regards, Marie Customer Service Manager

Posted 1 year ago

“I was so happy with my experience with the company, from Trisha in customer Service who was really helpful and super responsive, to the two delivery people who put my bed up in 15 mins! I’m so happy with my bed too, it’s solid and really elevates the room.”

Helpful Report

Posted 1 year ago

“I'm so happy with my bed. The delivery was seamless and the assembly straightforward. One of the pieces of the frame had a label on it suggesting that the wrong order had been delivered, but when we rang to check, we were reassured that we'd received the correct delivery, and so we had.”

Helpful Report

Posted 1 year ago

“Nice looking bed but slats did not fit snugly (see photos) and central support incorrectly drilled, so not wowed by build quality. Didn't help when I saw it was now 30% off!”

Helpful Report

Posted 1 year ago

Good Afternoon, Thank you for your honest review and images. We are sorry to see you are disappointed in the bed frame. The slats are not designed to sit flush right up to the sides of the bed, we have found that this causes unnecessary noise with wood flexing on wood which is easily avoided by having the slats spaced away from the side rails in such as way. If you wish to contact customer service directly in regards to your point raised about your central rail we can look into this for you further, I cannot see any communication from you in regards to this issue only your review. Please email in to hello@getlaidbeds.co.uk. I can see by your images provided that you have not yet assembled the headboard fully. Please ensure you securely screw the headboard together with the screws into the empty holes in the legs that are visible in your photos. Once again please do not hesitate to contact customer service if you have any questions. Kind Regards, Marie Customer Service Manager

Posted 1 year ago

“Shannon and James were super efficient and friendly, the bed was up in minuets and all packaging taken away”

Helpful Report

Posted 1 year ago

“Excellent quality! Exceeded our expectations. Delivery was smooth and they were great and efficient and tidy and friendly. Would highly recommend. We absolutely love our new four-poster bed. Thank you”

Helpful Report

Posted 1 year ago

“Good quality, well made products, excellent on-time delivery, and friendly and efficient customer service. Can’t fault them.”

Helpful Report

Posted 1 year ago

“Delivered when it said it would be. Bed is great quality and easily assembled!”

Helpful Report

Posted 1 year ago

“Found via Facebook having never heard of them. Order placed and bed arrived exactly on time. Fantastic communication throughout. Bed looks sturdy and well made. Three of the pieces arrived with slight damage which was unfortunate. Looks like it happened in transit. Spoke to Get Laid Beds and the replacement pieces have already been despatched. An absolutely superb company to deal with and highly recommend them.”

Helpful Report

Posted 1 year ago

“The beds are beautiful the delivery was unfortunately a shambles although this wasn't the fault of Get Laid who did go out of their way to rectify the issue.”

Helpful Report

Posted 1 year ago

“Great bed. Really sturdy and looks fabulous. However instructions for assembly really bad and took us nearly 2.5h to put together. (No mention on website that an electric screwdriver may be helpful) Ordering and delivery all as suggested.”

Helpful Report

Posted 1 year ago

“Great quality with reasonable prices, professional and friendly staffs , Strongly recommend!”

Helpful Report

Posted 1 year ago

“The bed looks good and came on time etc. However, though easy to work out how to put together the slots in head and foot part to put side bars in were not large enough so I was forced to screw together without parts being flush. I also don't know how it will work when I move house, for example, it seems like I will need to keep screwing new holes. Not nearly as well thought through or made as my old Litvinov and Fawcett bed.”

Helpful Report

Posted 1 year ago

“Great quality, super efficient assembly service”

Helpful Report

Posted 1 year ago

“Very professional delivery service. Bed was easy to assemble, with a nice finish and good quality. Would buy again from them if we need another wooden bed”

Helpful Report

Posted 1 year ago

“Very easy to deal with. Delivered on time nice bed good quality. What's not to like”

Helpful Report

Posted 1 year ago

“Great product, love it. Great service. It was delivered and assembled perfectly. Couldn’t be happier.”

Helpful Report

Posted 1 year ago

“Assembly was surprisingly straightforward for one person though the slat assembly of bed and storage box would have been easier with two. Quality of components was high and everything fitted together correctly. Very pleased with the final result.”

Helpful Report

Posted 1 year ago

Getlaidbeds.co.uk is rated 4.4 based on 1,787 reviews