Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.42

4.4 Rating 1,787 Reviews

85 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 1,787 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 1st February 2025

Anonymous

Getlaidbeds.co.uk 5 star review on 29th January 2025

JANE DRYLAND

Getlaidbeds.co.uk 5 star review on 28th January 2025

Kristina Todorova

283

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bed I purchased came in three large boxes. They were well packaged and the parts were in good condition. The instructions were very basic, but adequate to make the bed . The bed was very well made, and strong. Pleased with the product.”

Helpful Report

Posted 1 year ago

“Lovely quality bed, easy to assemble and perfect for the minimal space we have. Love the little brand logo stamps on the slats, they’re a nice little touch. Got delivery to suit our schedule with no issues. Perfect.”

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Posted 1 year ago

“well made, took longer to put together than it says!”

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Posted 1 year ago

“Lovely bed. If I would buy it again, I definitely would opt for the installing service. It was easy but took me much longer then anticipated.”

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Posted 1 year ago

“Bought a small double London bed frame. Easy to assemble my 12 year old put I together. Very strong and sturdy.”

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Posted 1 year ago

“Very well made bed frame. Really pleased with it. Liked to scope to tailor the design. Platform bed ideal for situations where space is limited. Would certainly use the company again.”

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Posted 1 year ago

“Beautiful bed very happy”

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Posted 1 year ago

“Ordered a Summer 4 poster bed. Whole process from web ordering to self install was excellent. Really happy with the product. Needed to call customer support and they were extremely helpful. 7 boxes arrived on the exact time predicted and I built the bed in about 90 mins, including tea breaks. Note although it says 2 persons required I managed on my own and no swearing 🤣🤣 can’t recommend enough. Thank you Get Laid Beds!”

Getlaidbeds.co.uk 5 star review on 13th March 2023

Helpful Report

Posted 1 year ago

“Great bed and great service.”

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Posted 1 year ago

“Solid bed but not happy with the finish. Supposed to be black but looks mostly brown. Looks nothing like the advert.”

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Posted 1 year ago

Good Afternoon, We are sorry to hear that you are disappointed in the finish of your bed frame. Our black frames are provided as a wash, not a solid black. I cant see any communication from yourself to customer services in regards to your disappointment, just this review. We would certainly like to look into this for you to see if there has been a mistake made or whether this is within our natural water based stain variation tolerances. Please feel free to contact the team by email on hello@getlaidbeds.co.uk. Please include your order ID in the subject title and any images that may help us understand your issue. Kind regards, Marie Customer Service Manager

Posted 1 year ago

“Very good service from start to finish. The bed is very comfortable and easy to use.”

Helpful Report

Posted 1 year ago

“A great solidly constructed bed that feels like it's going to last! A very smooth experience from choosing the style and options, through to delivery and assembly. Would and have recommended to others. A small constructive feedback point would be the lack of pilot holes or markings on the headboard, meaning you have to centre and aline it yourself. This was fine and relatively easy to do, but if you were less comfortable with practical jobs or more used to Ikea style flatpack, it could make assembly more challenging. A couple of small scuffs and scrapes from transit, but nothing that would be seen after assembly.”

Helpful Report

Posted 1 year ago

“Thrilled to bits with my bed, with the size, look and mechanics. Had a small problem at first but that was sorted out very efficiently. Office staff very helpful as were the delivery men. I would have no problem recommending the company to anyone.”

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Posted 1 year ago

“Good price, easy delivery.”

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Posted 1 year ago

“Great website, Great product, Great service”

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Posted 1 year ago

“The bed was delivered a week or so after placing the order, we were kept updated on progress throughout.. The bed itself didn't feel like it was worth the price however, and where the slats should go wasn't marked either.”

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Posted 1 year ago

“The only bed company I could find that did an angled headboard. The choice of finishes is great for the Japanese storage bed and the 3D model is excellent for viewing it.”

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Posted 1 year ago

“Phenomenal - great service, awesome bed and a breeze to build in a matter of minutes. It looks beautiful, is solid and is exactly to spec. By sleeping experience has been transformed- thank you. With the Japanse Storage Bed I feel like I've been transported to Tokyo ;)”

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Posted 1 year ago

“Nice bed quickly delivered, considering it is "custom made". Only problem was the notification for the delivery slot was sent out at 04:05 AM for a delivery slot of 7 to 9 AM the same morning, it was actually delivered just after 10 AM, so I could have got up an hour later!”

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Posted 1 year ago

“Beautiful beds. Solid wood, incredibly well made. Just like the pictures. Staff were very helpful with working out mattress sizes for underneath guest beds. Delivery and assembly team were fantastic and did a brilliant job.”

Helpful Report

Posted 1 year ago

Getlaidbeds.co.uk is rated 4.4 based on 1,787 reviews