Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.42

4.4 Rating 1,784 Reviews

85 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 1,784 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 1st February 2025

Anonymous

Getlaidbeds.co.uk 5 star review on 29th January 2025

JANE DRYLAND

Getlaidbeds.co.uk 5 star review on 28th January 2025

Kristina Todorova

283

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just what we expected. Staff very friendly and helpful too”

Helpful Report

Posted 5 months ago

“Beautiful and great quality beds”

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Posted 5 months ago

“We absolutely love our bed! We chose to assemble it ourselves and we were slightly worried that we wouldn't be able to do it! However, the instructions came with it and it was so easy to do! The quality of the bed is amazing, I posted it on my social media and i cant even count the amount of messages I've received asking where it's from! I never want to leave our bedroom now! Thank you so much x”

Helpful Report

Posted 5 months ago

“Staff replied promptly to all queries by email and item was easy to order online. Delivered on time and in good condition”

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Posted 5 months ago

“This review is in progress, as the issues I have highlighted with Lewis at Customer Services are currently being dealt with, I hope. My main issue is with the spec of the product.”

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Posted 5 months ago

“We love our new bed, it’s well made and looks great. We also asked for a made to measure adjustment and the white glove assembly service which was excellent and I really professionally done. My only complaint would be that if you try move the bed it can get out the of alignment with the ottoman mechanism that opens it.”

Helpful Report

Posted 6 months ago

“Get laid beds are reliable and make nice bed frames which we have previously ordered for tenants who have been happy with these. WE recently ordered a single simplicity matress for a spare room bed, our guest has been hapy with it but on needing to use this matress ourselves, we are not impressed. It is not sufficiently firm supportive for a really good night's sleep. Sadly though it has barely been used, we are not allowed to exchange it for upgrade. This is disappointing as the matress has only been slept on for 10 nights in total and has beeen fully protected.”

Helpful Report

Posted 6 months ago

Thank you for your second review. The mattress you have opted for is classed as a Medium a per the website. We are sorry to hear that it was not to your liking but glad to hear your guests found it comfortable. Due to hygiene reasons we are unable to accept returns of opened mattresses unless they are covered by our 100 night trial. Kind Regards, The Escalations Team.

Posted 5 months ago

“The bed is really attractive and well built. It was well worth paying for the assembly service which was speedy and professional.”

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Posted 6 months ago

“The customer service of Get Laid Beds was exceptional. The customer service and the assembly team were both very experienced & we are very pleased with the bed. Thank you. I”

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Posted 6 months ago

“Sturdy, well made bed that's simple to assemble. No fuss with delivery to a remote location and looks great in my teenage daughter's upgrade!”

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Posted 6 months ago

“Got very little for the money, very disappointed. Would buy again.”

Helpful Report

Posted 6 months ago

Dear Barry, We want to start by expressing our sincere apologies for any disappointment you experienced and for the feeling that you received very little value for your money. We understand how frustrating it can be when expectations are not met, and rest assured that we take your concerns seriously. In order to rectify the situation and ensure that we avoid similar issues in the future, we would greatly appreciate it if you could provide us with more specific details about what did not meet your expectations. This frame is very minimalist and this is very clear on the website as to what it entails. By understanding the specific areas where we fell short, we can actively work towards correcting them and making improvements that will benefit all our customers. Please feel free to reach out to customer service directly at your convenience, they will be happy to discuss any further concerns or suggestions you may have. Kind Regards, The Escalations Team

Posted 5 months ago

“Bed is ok. Not as good quality as I expect for the price. Instructions are very poor. Parts were meant to be labelled and they were not.”

Helpful Report

Posted 6 months ago

“Great range of beds in every style possible! Excellent communication from placing the order through to delivery. The craftsmanship is to a very high standard.”

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Posted 6 months ago

“Nice bed and good quality”

Getlaidbeds.co.uk 5 star review on 4th August 2024

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Posted 6 months ago

“Great service and great quality. 2nd bed we have bought from them. Under bed storage also excellent”

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Posted 6 months ago

“The 2 beds are of reasonable quality but some joints were a loose fit so difficult to keep the bed square. The main problem was the promised delivery came with only 5 of the 6 boxes. The 6th box came 3 days later which meant we had to delay our holiday departure time. The help line was unsympathetic and unable to bring the 2nd delivery forward.”

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Posted 6 months ago

“Service was great on time, polite, respected our decor. Built the bed quickly and efficiently. We are really pleased with our small double ottoman bed. It’s exactly what we wanted.”

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Posted 6 months ago

“Great beds, great service. I've bought 3 beds from them and very happy.”

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Posted 6 months ago

“Fantastic service and a brilliant product. We went for the white glove service and it was brilliant. Love our new bed, it looks beautiful and is sooo comfy 😊”

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Posted 6 months ago

“Just perfect. Really good quality, great price, looks amazing, easy to build, excellent customer service. Couldn't ask for more.”

Helpful Report

Posted 6 months ago

Getlaidbeds.co.uk is rated 4.4 based on 1,784 reviews