Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.06

4.1 Rating 2,703 Reviews

77 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.1

Based on 2,703 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 8th November 2024

Rhian

Gettransfer 1 star review on 29th October 2024

Paul

Gettransfer 1 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

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“They are thief. They do not pay drivers and customers can not get refund. They are all Thief, Thief, Thief, .... Do not use this company. Gettransfer.com is a scam company”

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Posted 2 weeks ago

“Gettransfer a reel thieves!! They don't pay the drivers.”

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Posted 2 weeks ago

“If you need a free schedule, GetTransfer is a great option. You work when you want, there are no mandatory hours or shifts. I can devote time to my family and take orders at a convenient time for me.”

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Posted 1 month ago

“I work with my own car and it is important that GetTransfer allows me to plan fuel and depreciation costs in advance. The application shows you how much money you will earn, and it is very easy to calculate the profitability of a journey.”

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Posted 1 month ago

“I mostly take orders for transfers between cities. It is more convenient than city journeys. And the route can be planned in advance, because in the application you can see everything before the start of the trip.”

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Posted 1 month ago

“There are more orders in summer in holiday towns than in winter. That's why I plan my work in advance: more active in summer and quieter in winter. This is convenient for those who like to work during certain periods.”

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Posted 1 month ago

“A couple of times I got interesting orders from corporate clients. I travelled with representatives of companies, trips were for several days, everything is clear and without unnecessary questions. Payment was at the level.”

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Posted 1 month ago

“GetTransfer'in sürücüler ve arabaları için normal gereksinimleri vardır. Yeni arabalar veya ekipmanlar için fazla ödeme yapmanıza gerek yok. Gerekli olan tek şey arabayı iyi durumda tutmak.”

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Posted 1 month ago

“Sometimes a client can cancel an order at the last moment, which, of course, is unpleasant. But such cases are rare, and you can always quickly take another order through the app.”

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Posted 1 month ago

“In GetTransfer nobody forces you to take orders. Everything is voluntary: if you want, you work, if you don't want, you take a break. This is very different from other services, where you have to follow strict schedules.”

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Posted 1 month ago

“I live in a resort town, and in summer there are enough orders. Especially transfers from hotels to excursions and back. The main thing is to be on the spot and have time to take orders.”

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Posted 1 month ago

“If you already have experience in passenger transport, it is easy to adapt to GetTransfer. Everything is simple and straightforward, you don't need to study for a long time or understand the subtleties.”

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Posted 1 month ago

“My driver did not show up at the airport, I reported this to GetTransfer but after an initial “we’re looking into it” email, they didn’t get back to me and ignored all my subsequent emails. I did a chargeback through my bank, and they found in my favour. GetTransfer then reverted the refund I was issued. I got in touch with them to report this, and surprise surprise - they’re ignoring my emails again. They’re not a professional company, they don’t care about their customers. And whoever is in charge of customer service needs to be fired ASAP.”

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Posted 1 month ago

“I felt I was cheated by get transfer. I was not picked on October 22 at Barcelona cruise terminal. Called the driver who said he has no booking, was rude and banged the phone. From that day I have sent 10 messages to Get transfer and got replied twice saying it’s being investigated. Till today Nov 7 they have not refunded my money and it appears they don’t trust their customers . Even if they don’t it’s a lot of time to investigate. I cannot take another chance on such company”

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Posted 1 month ago

“First time I used VIP transfer through GetTransfer for an important trip. The car was gorgeous, the driver was polite and attentive, and the ride to the hotel was top notch. If you need to make an impression, this is definitely the place to go.”

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Posted 1 month ago

“After a long flight we just wanted to get to the hotel as soon as possible, and GetTransfer was the perfect solution. The driver was on time, the car was clean and comfortable. No long waits and no fuss - just great!”

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Posted 1 month ago

“We used GetTransfer to get to the hotel in the city center. I was pleasantly surprised that the driver was not only professional, but also a good guide - he gave us tips on restaurants and local attractions. Everything is super!!!”

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Posted 1 month ago

“Ordered a transfer from Valencia to the airport, needed a minivan with a child car seat, paid for the order on the site, at the specified time the car was waiting at the entrance, neat-looking driver helped to load luggage, a little fun during the trip, droB1:B10ve the car carefully, only positive impressions, the service is satisfied, but need a system of progressive bonuses for the volume of orders”

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Posted 1 month ago

“If it wasn't for GetTransfer, our trip could have been chaos. We were on our way to the train station with a huge amount of luggage, and the driver not only helped load it, but also got us there on time despite the traffic. That's what I understand professionalism!”

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Posted 1 month ago

“We booked a transfer from the airport to the hotel through GetTransfer for the whole family. We were provided with a large minivan with child seats, which was very important. The driver helped with luggage and made the trip as comfortable as possible. The kids were very happy!”

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Posted 1 month ago

Gettransfer is rated 4.1 based on 2,703 reviews