Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.20

4.2 Rating 3,296 Reviews

81 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.2

Based on 3,296 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfectly on time and a friendly driver. But please think about adding features for disabled people - shock absorbers and systems to attach the chair. Thank you for the service. I will use it again next year!”

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Posted 2 years ago

“Great service. But the last driver was a liitle disappointing. He didn't drive up to the hotel entrance, but parked 150 meters away. I had to ask a hotel employee to call him (the driver didn't speak English). The return trip went great, we got to the airport on time.”

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Posted 2 years ago

“I'm very satisfied with the gettransfer app. Driver picked me up on time from home and dropped me off at the airport. He was also smart and friendly. I recommend it to everyone.”

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Posted 2 years ago

“Nice ride from Verona airport to Val Gardena. But it was not so easy to find a driver because nobody waited for us with a sign. It's good that the booking showed the drive's full contact details. After the call we were met by a friendly driver, he helped my wife with her luggage (suitcase and snowboard). I recommend.”

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Posted 2 years ago

“Good service for travelers. We used gettransfer.com to avoid dealing with the local cabs in Spain. We were a group of 4 people, and booked two cars due to a lot of luggage. Everything worked out just fine.”

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Posted 2 years ago

“Almost perfect. The only problem was that I didn't receive a confirmation email, so I didn't have a reservation to show the driver. I wrote to support, within 5 minutes they sent me a confirmation via sms. But all the rest, very good.”

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Posted 2 years ago

“I used the app in Rome. I can't say anything bad. Driver was not talkative but at the same punctual and professional. Also a beautiful and comfortable car.”

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Posted 2 years ago

“We used the gettransfer to organize a round trip transfer from Sion airport to Verbier. On our arrival, our driver met us and took us to the car. The trip was pricey but very comfortable.”

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Posted 2 years ago

“Good trip, driver arrived on time both ways. He was helpful with luggage. Knew English well as we are not so good at German. Clean and nice car.”

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Posted 2 years ago

“Great service, clean cars and good drivers. My only complaint is about the pickup point from the airport. We had to walk 10 minutes to the car with my brother in a wheelchair. But the driver was very helpful getting him into the vehicle.”

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Posted 2 years ago

“The transfer from Lagos airport was excellent. The driver came with a child seat as we requested. However, the return trip was a bit disappointing. The baby seat was dirty after the previous passengers. As a result, I had to hold my baby in my arms the whole way. After complaining to customer service, they gave me a 20 % discount for future trips. Other then that it was a smooth service.”

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Posted 2 years ago

“We ordered a car twice in Malaga, from the airport and back. The first car was replaced, but I only got a notification in the email which was inconvenient as I rarely check my mail. But the return leg was perfect.”

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Posted 2 years ago

“I didn't know there were two airports in Istanbul. I wrote to customer support to change the airport I was flying to. Unfortunately that cost more but at least I did not lose money because I was at the wrong place.”

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Posted 2 years ago

“Our car was 10 minutes late but he contacted and warned me in advance. I wrote to customer service because I didn't want the situation to happen again on the return trip. They even gave me a discount.”

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Posted 2 years ago

“I ordered a Mercedes SUV. The only problem was the meeting place, we couldn't find our driver. But we quickly resolved the issue by calling him. Otherwise there were no problems.”

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Posted 2 years ago

“We ordered a car with a child seat but the driver we booked couldn't find it. I contacted customer service and they found another driver with a seat within 25 minutes.”

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Posted 2 years ago

“A good app, I got a lot of offers for my booking. It’s much cheaper than taking a taxi. Booking is easy, you get full info on the car and the driver, etc. A year ago my trip was canceled and I got a refund no issues. They money was there, I’ve used it to pay for a transfer to Istanbul airport.”

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Posted 2 years ago

“I highly recommend gettransfer.com. I had some difficulty booking online and an adviser called me to help straight away.”

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Posted 2 years ago

“Easy company to use and a good price will be using them again 100%. Have used several times. Drivers are polite and quite friendly.”

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Posted 2 years ago

“When there have been hiccups due to the Covid-19 pandemic, gettransfer have always been understanding and helpful.”

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Posted 3 years ago

Gettransfer is rated 4.2 based on 3,296 reviews