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GetYourGuide Reviews

1.3 Rating 254 Reviews
B-
Happiness Grade
B-

Customer Service - Average

65.38%
Industry Average
We booked a tour to Delphi, Greece which we had to cancel two days before due to delayed flights. Sent an email that we needed to cancel and within a few days we were credited the full amount. We were so happy with these results. Thank you for refunding the full amount. Will definitely book with this company again. Great customer service.
posted 6 months ago - Jerome Penney
This is the worst application, and the best thief ever!! We made a request for cancellation agreed by the service provider. But refused by GetYourGuide!!! So I will not do activity and the service provider will not get paid. Only GetYourGuide will keep the money Be ashamed of you!!!
posted 6 months ago - Ben