Zealthy Reviews

Name: Zealthy
Address: 429 lenox avenue, Miami Beach, Florida
Rating: 4.23

4.2 Rating 536 Reviews

81 %

of reviewers recommend Zealthy

Company Reviews

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About Zealthy:

High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance. Our comprehensive approach includes remote video visits with high-quality medical providers, messaging with your provider and coordination team, prescription and medication delivery, and more!

Affordable services and medication:
We work with major insurance providers to make care affordable to you. Get Rx if medically appropriate delivered to your home or picked up at a pharmacy. You will have the ability to message with your care team and schedule follow-ups.

Phone: 877-870-0323

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience all around!”

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Posted 7 months ago

“I’ve been getting treatment for weight loss for 3 months and I’ve lost 20lbs. I couldn’t be happier with the service. The doctors are great. I love being able to ask questions and get answers quickly. The weight loss coach has been so helpful. Highly recommended!”

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Posted 7 months ago

“Absolutely do not waste your time... I saw great facebook posts and decided to try for my semaglutide journey. I was paying $128 per week and this was going to save me around $100 a month. Wish I did not do it. They charged me the membership fee, then the entire month of prescription. They called me 5 days later to advise it will be another 9-15 business days before I receive the prescription. Why charge $300+ and you havent shipped the product. I asked for a refund. They said sure, we will refund the prescription but not the membership fee. Atrocious customer service.”

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Posted 7 months ago

“I started taking enclomiphene with Zealthy and it's been really effective for me so far. My provider explained what my testosterone readings meant and that I could be a candidate for oral trt. I feel much more energized and eager to go to the gym. Really happy so far.”

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Posted 7 months ago

“I'm really excited about working with Zealthy. It's been about a month since I stated and I find I'm already less hungry and eating all the time. I've lost about 5 lbs and we're going to a higher dose for next month of the weight loss medications. Great support too!”

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Posted 7 months ago

“Was able to get a prescription for Wegovy. They did a preauth with my insurance - it took about a week, but it was approved after they submitted several forms including my expired noom membership. I've been on it for a couple months now - losing weight and feeling great!”

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Posted 7 months ago

“I was supremely surprised by how helpful and thorough the doctors were. This is the future of medicine!”

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Posted 7 months ago

“i M COMPLETELY FRUSTRATED AT THIS POINT. I was charged 3 times the amount i was supposed to be, in 3 seperate charges. When i first signed up, i got replies to messages instantly, and now that i have an issue, ive got no answers. i dont have insurance to cover the costs, i am paying out of pocket, i cant get any answers or responses now. i feel like i was taken. and i just wanted to lose weight and be healthy. I am a single mother and they just took half of my paycheck, and now i cant get anyone on the phone.”

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Posted 7 months ago

“THEY DON'T EVEN DESERVE ONE STAR!!! I just signed up with them, I looked at the pricing and decided to back out, they did nothing no prescriptions or anything and they are ignoring me when asking about my refund.... DON'T DO IT !!!! YOU HAVE BEEN WARNED AND INFORMED THEY WILL NOT GIVE A REFUND FOR ANYTHING OR ANY SITUATION.”

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Posted 7 months ago

“i would like to give negative stars to this company. I was charged $799.00 before ever discussing what I was looking for or how many months I wanted. I have reached out to them so many times to refund my money and they will not do it. I have never even received any product. It has been showing as pending for over a week. They keep telling me they have to cancel it with the pharmacy. How long does that take over a week. I have contacted the bank and will be getting a lawyer involved! DO NOT GIVE THEM ANY PAYMENT INFORMATION!!!!!!!!!!!!!!!!!!”

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Posted 7 months ago

Hey Gretchen! We apologize it took longer than expected for us to hear back from the pharmacy regarding your cancelation request. We have confirmed that the order was canceled out and the charge has been refunded. If there is anything further we can do to help please email us at support@getzealthy.com.

Posted 7 months ago

“The site is misleading. I signed up for discounted prescription and ended up with 2 accounts. After being charged the discounted price twice. That was resolved. I did not receive my medication. I called support again the receipt I got did not reflect what support told me, that the discount was not for the medication. I then requested to have my account canceled and refund my money. I was then charged again the regular doctors fee. I called and emailed support I was told I would receive a refund. I never received my refund, they stole $486 from me. I even mailed copies of my bank statements and each time they had a different excuse for not refunding my money.DO NOT USE THIS COMPANY!!!!”

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Posted 7 months ago

Hello there! We are sorry to hear you had issues with your account. We will be reaching out to you with information about refunds and cancellations as we always want to make sure you are fully taken care of. We look forward to working 1x1 with you.

Posted 7 months ago

“The service is very misleading. I entered my information and I was led to believe I'd qualify for a Rx for a GLP-1 medication. The team and platform had all the details they needed to tell me before I paid the subscription price that I wasn't eligible. Instead, they led me on, then refused to refund me. Don't use this service.”

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Posted 7 months ago

“My experience refilling a critical medication (Semaglutide) through Zealthy was a nightmare. Throughout the process, I encountered: Confusing and contradictory information: My initial refill request was cancelled by a representative (David B.) with instructions to resubmit later. When I tried to resubmit, I received an error message. Unresponsive customer service: Despite multiple attempts to contact customer service via phone and messages (including a call on April 18th to 1-877-870-0323), I received conflicting information and a complete lack of transparency regarding the status of my refill. Delays and Missed Commitments: I was initially told my refill would be completed by April 3rd and then promised contact from a provider within 1-2 business days. Neither of these promises materialized. Lack of Timeline: Despite repeated inquiries, Zealthy was unable to provide an estimated delivery date for my medication, leaving me completely in the dark. This entire ordeal caused significant stress and financial strain, as I was essentially paying for medication I couldn't access. If you're considering using Zealthy for your prescription needs, be prepared for potential delays and a lack of clear communication.”

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Posted 7 months ago

“It's been a great experience with Zealthy. My provider was extremely helpful and really detailed. They provided clear instructions on how to inject the medication and when I was feeling some nausea they send additional medication for free to help with that when I needed it. I'm down 20 lbs!”

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Posted 7 months ago

“I never used their service I never used their service. Shut down and canceled my service in less than 20 minutes. Never used their coach or medical support staff. Didn't use their medicines. Nothing! Just opening an account where they guarantee money back and yet now no response to me. No refund In just 10 minutes 50 bucks are gone”

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Posted 7 months ago

“The Zealthy team answered my questions about glp1s. I qualify so they sent me medication in the mail. It’s been 2 months and I feel great and lost 15 lbs!”

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Posted 7 months ago

“Knowledgeable medical team”

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Posted 7 months ago

“I’m happy with everything so far. Everyone has been helpful and I started with the weight loss treatment in a little over a week.”

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Posted 7 months ago

“Excellent!”

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Posted 7 months ago

“This is the absolute worst experience with any health care provider I have ever had in my life. They advise you to sign up for a membership promising one on one coaching, weight loss plan and medication to assist with weight loss. This company has charged my credit card for 4 months for a membership that does nothing for the patients. I have NEVER had an actual appointment with anyone. No coach has reached out and no plan has been provided. They just keep debiting my credit card each month for a bogus membership. Zero communication. I am paid until end of June and I cancelled my membership and they refuse to issue refunds for any reasons. They prescribed one month prescription of Zepbound, I gained 5lbs on it. When I sent a message stating I want a different medication because I am gaining weight, no one reached out. THEY DONT CARE ABOUT ANYTHING EXCEPT memberships fees. I am reporting them to the Texas Medical Board, Attorney General and the Better Business Bureau for false claims, malpractice and fraud. BEWARE !!!”

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Posted 7 months ago

Zealthy is rated 4.2 based on 536 reviews