Name: GigGear
Address: Unit B St James Centre,East Road,Harlow,Essex, Harlow
Rating: 4.93

“Where to start? Been a customer virtually since the GigGear opened. To be honest, at first I found it a bit more ‘characterless superstore’ than ‘local music shop’, but in a relatively short time scale it evolved into a friendly place for musicians, (and drummers!) staffed by musicians. Always a good selection of gear and always competitively priced. With the one exception of a Squier Bullet Strat, where they didn’t even try to compete with Argos, they have always been willing to sort out deal that suited me. Never had any work done in their workshop but Barry is a legend and I have had a couple of guitars set up by him when he was at his previous shop. Friends I’ve recommended GigGear to have, without exception, been satisfied and returned. Even though it’s my local music shop, I would travel farther afield if I wasn’t satisfied with the products, prices and service. I haven’t!”

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Posted 5 years ago

“What a really great bunch of people who sorted out my guitar electrics issue and helped me avoid a huge cost of repair by being smart about the problem . Really recommend them and their range of great equipment and advice . The Go -To music destination !”

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Posted 5 years ago

“Great, fast reliable service. Item was well packed and arrived quickly. Exactly as described.”

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Posted 5 years ago

“Nothing but positive experiences with this shop. I am learning the guitar. Learning being the operative word, but, I have had nothing but positive experiences with this shop which is why I travel over an hour from my home town to go here (even though there are music stores nearer to where I live). I initially bought my guitar case, capo and wall support from GigGear. (I had bought an acoustic guitar somewhere else before I discovered this shop). Then, I decided to buy an electric guitar settling for the wonderful Epiphone WildKat plus amp. Me being a beginner, they helpfully plugged it in and played it for me so I could have an idea about the tone. Now that I have my electric guitar, I'm going back to buy an Epiphone hard case for it. The staff have been nothing but helpful and accommodating. If they were nearer to me, I would take guitar lessons with them as well but I fear getting stuck on the M25 en route. All in all, it's a great store with great folk.”

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Posted 5 years ago

“Nothing but positive experiences with this shop. I am learning the guitar. Learning being the operative word, but, I have had nothing but positive experiences with this shop which is why I travel over an hour from my home town to go here (even though there are music stores nearer to where I live). I initially bought my guitar case, capo and wall support from GigGear. (I had bought an acoustic guitar somewhere else before I discovered this shop). Then, I decided to buy an electric guitar settling for the wonderful Epiphone WildKat plus amp. Me being a beginner, they helpfully plugged it in and played it for me so I could have an idea about the tone. Now that I have my electric guitar, I'm going back to buy an Epiphone hard case for it. The staff have been nothing but helpful and accommodating. If they were nearer to me, I would take guitar lessons with them as well but I fear getting stuck on the M25 en route. All in all, it's a great store with great folk.”

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Posted 5 years ago

“I have recently ordered a couple of items, using the online system for the first time. The telephone enquiry system was excellent. The guy on the end of the line was prompt answering the call. He was very friendly and very helpful. I received email updates on the progress of the items, and the items arrived on time. Excellent service.”

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Posted 5 years ago

“Great service and fast delivery! Thank you!!”

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Posted 5 years ago

“Excellent product and excellent service.”

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Posted 5 years ago

“Good price and fast service. Thanks Gig gear!”

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Posted 5 years ago

“Loads of good stuff in stock, always seem to have what I want. Good value. Very helpful, knowledgeable and friendly staff.”

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Posted 5 years ago

“I recently visited GigGear for information about microphones and purchased one with the help of a member of staff. He was very informative and friendly. Would recommend GigGear and its staff to anyone”

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Posted 5 years ago

“Just got a Faith Venus acoustic guitar from Gig Gear. I'm over the moon with it enjoying every strum. Rob at the store was great help taking me through all that was on offer within my budget and explaining the differences. He put on a mean show with his playing ability to demonstrate what sounds could be made as well. Thanks Mark.”

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Posted 5 years ago

“GigGear are always wonderfully helpful.”

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Posted 5 years ago

“Excellent communication, item quickly sent - well packaged. Mix up with case quickly rectified ( item which was originally missing was quickly sent ). Highly recommend”

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Posted 5 years ago

“Took my kid to buy my kid a mini guitar at gig gear but none in stock. I went to Argos instead but there ones were not of good quality so I left it. I then went online to gig gears web site and successfully purchased a mini guitar that stated that it was in stock and ready to deliver, but then I got an email the next day from gig gear saying that the guitar I ordered basically doesn't exist anymore and that I'd be better off ordering the next model up which was £25 more.. And there is a 4 week lead time on this too. I love gig gear, and I'll always shop there, but guys please try and hold more stock. Come on its nearly Christmas and no kids guitars in site :) This ones defo a 3 out of 5 experience compared to your usual 5 out of 5”

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Posted 5 years ago

“They listed an item which I struggled to find elsewhere so ordered it having never used them before. I received an email the next day to say they were out of stock and that some were due in on the Monday and it'd be sent out. Sure enough I got the item as promised and was kept up to date. Only thing that would have been useful was of the website had said they were out of stock (apologies if it did and I missed it!). Would use again.”

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Posted 5 years ago

“Fantastic range of instruments, unbiased and practical advice and never pressurised into making a purchase. Great people to do musical business with.”

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Posted 5 years ago

“My son has guitar lessons at GigGear and says he really enjoys the way he has been taught as it made it easy to understand”

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Posted 5 years ago

“Great product at a great price and a speedy delivery, thanks.”

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Posted 5 years ago

“Very Helpful.”

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Posted 5 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

GigGear Reviews