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GigGear Reviews

4.9 Rating 1,823 Reviews
99 %
of reviewers recommend GigGear
4.9
Based on 1,823 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Read GigGear Reviews
Visit Website

Phone:

01279 432900

Email:

sales@giggear.co.uk

Location:

Unit B St James Centre,East Road,Harlow,Essex
Harlow
CM20 2SX

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Anonymous
Anonymous  // 01/01/2019
Excellent Service, very helpful staff, highly recommend this shop.
Helpful Report
Posted 8 years ago
All a pleasure to visit Gig Gear, friendly staff who have time to chat and help and have a laugh along the way too, if you need help their on hand, if you don't happy to let you browse around, until you need them. Great range of stock for all those every day bits, strings, picks, accessories etc. Their prices are good and always will concider a deal, over all, nice guys, in a nice instrument shop!! And the parking free too!
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Posted 8 years ago
Brilliant service, my guitar arrived quickly and safely.
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Posted 8 years ago
GigGear have a always great range of stock available and the team of guys in there are always willing to offer good advise and assistance.
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Posted 8 years ago
In a nutshell.. Super quick delivery, superb customer service, vast range of products with discount vouchers on offer makes a perfect combination... The only issue is where do you stop in terms of spanking your bank balance!!
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Posted 8 years ago
Have always enjoyed visiting the shop. Very helpful staff and great range of stock.
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Posted 8 years ago
Staff are friendly, honest, kind and helpful
Helpful Report
Posted 8 years ago
I actually came to Giggear second after another website with the same product had a huge checkout problem and I couldn't make a purchase. Honestly, I am glad I did because I hadn't used Giggear before and definitely would again. I think the UX on your site is great, everything is very clear. I work in web design and I'm actually thinking of using a couple of things I experienced there in my work... Anyway all went smoothly and I was able to complete the purchase easily, including sending to a different address. The recipient of the present was very happy with it, and I will definitely come back. Especially if you give me a £100 voucher XD P.S I did just notice one thing looking back over which was that I seem to be able to add an item listed as 'out of stock' to my basket which is odd. P.P.S Give me a shout if you ever need some freelance UX help!
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Posted 8 years ago
very good service at gig gear nice people to talk to will use again
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Posted 8 years ago
Great service.
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Posted 8 years ago
I've always found the service given by the guys at GigGear to be very helpful and have purchased a number of guitars and amps from them in the past few years.
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Posted 8 years ago
Purchased an epiphone dot and fender mustang amp after trying both in store. Looked online and found GigGear the cheapest and ordered online. I took the interest free finance option which was quick and easy and decided to pick up from store where the staff were very friendly and very helpful.
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Posted 8 years ago
Purchased an electric drum kit, competitive price and quick delivery no complaints.
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Posted 8 years ago
Delivery was very quick and easy, with no damage to the product during transit. Very happy with my new bass amp :)
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Posted 8 years ago
Bigger staff can be summed up very simply. Knowledgeable, helpful, cheerful and always happy to see you.
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Posted 8 years ago
Good selection of instruments,ordering was easy and my well packaged Uke was with me in just a few days,recommended!
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Posted 8 years ago
Great retailer selling at very competitive prices
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Posted 8 years ago
Really knowledgeable, friendly and approachable staff at the Harlow branch
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Posted 8 years ago
I usually know what I'm after but not the specifics, so the staff are helpful in that regard. If the specific thing I'm after isn't in stock , they usually have a similar alternative.
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Posted 8 years ago
Fab. The guys. Are always A tentative and helpful with suggestions most of the time I had never thought of to inspire and help me make the right decision.... Which I did and I'm very very happy with my new guitar fender roadhouse Strat absolutely amazingly happy
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Posted 8 years ago
GigGear is rated 4.9 based on 1,823 reviews