GigGear Reviews

Name: GigGear
Address: Unit B St James Centre,East Road,Harlow,Essex, Harlow
Rating: 4.93

4.9 Rating 1,823 Reviews

99 %

of reviewers recommend GigGear

Company Reviews

Questions

Metrics

4.9

Based on 1,823 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01279 432900

Email:

sales@giggear.co.uk

Location:

Unit B St James Centre,East Road,Harlow,Essex
Harlow
CM20 2SX

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GigGear 5 star review on 31st August 2020

Miss Elaine Salisbury

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and prompt response to enquiry.”

Helpful Report

Posted 4 years ago

“I have used GigGear many times, they have an extensive range of products All the staff are very knowledgeable and offer their time and unbiased advice if required in a very welcoming way - unlike some music stores!”

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Posted 4 years ago

“Very helpful staff made me understand things about musical instruments I never realised when choosing equipment. Would highly recommend for people new to music”

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Posted 4 years ago

“Fast delivery and good communication. Highly recommended. My item was 30£ more expensive in contrast with similar websites but I got it in 4days.”

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Posted 4 years ago

“Superfast and efficient service despite lockdown restrictions Thank you.”

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Posted 4 years ago

“Great personal service in store - really knowledgeable and helpful. Not always the cheapest but I trust their opinions and will be buying again along my musical journey.”

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Posted 4 years ago

“Good choice, and great service. Thank you. Will definitely use Gig Gear again.”

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Posted 4 years ago

“Great service, everything delivered as expected. A+”

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Posted 4 years ago

“On time and well packed”

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Posted 4 years ago

“Excellent service, assisted me with questions and overseas tax. Guitar arrived overseas in a week, guitar was double boxed for protection. I recommend GigGear.”

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Posted 4 years ago

“Managed to get a limited edition guitar from Gig gear which I couldn’t get anywhere else. Couldn’t be happier, immaculate condition means it’s been out of circulation for a few years.”

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Posted 4 years ago

“Giggear are always easy to deal with, their staff are friendly and knowledgeable, their stock range and prices are good and they aren’t interested in pushy sales tactics. Since discovering them a few years ago I’ve bought guitars, strings and accessories there as well as having my beloved Taylor guitars serviced and set up by their qualified in-house workshop. Their online service during the shutdown has been quick and efficient too. Definitely recommended!”

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Posted 4 years ago

“Great customer service. Incredibly fast. There was a slight issue with my order, and they managed to fix it free of charge by the next working day.”

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Posted 4 years ago

“I only bought strings.I'll review them in 2 months time.”

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Posted 4 years ago

“Great prices, very easy purchase process.”

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Posted 4 years ago

“I have just purchased a beautiful Epiphone Les Paul Junior 2020 electric guitar on the advice of Kieth at Gig Gear for my husband. I received fantastic customer service on phone and by email, I was absolutely delighted that I was able to buy such a quality guitar locally during the shut down, I am very greatful to Keith and all at Gig Gear for working through this time and helping me to celebrate my husbands 40th! Many thanks.”

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Posted 4 years ago

“Love it”

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Posted 4 years ago

“Hi Giggear thanks for sending the strings, I look forward to using them!”

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Posted 4 years ago

“It's always a pleasure buying kit from Giggear. There's masses of stock to browse and the staff are always friendly and helpful. It's always my first call.”

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Posted 4 years ago

“Prompt service, happy with my purchase .”

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Posted 4 years ago

GigGear is rated 4.9 based on 1,823 reviews