GigGear Reviews

Name: GigGear
Address: Unit B St James Centre,East Road,Harlow,Essex, Harlow
Rating: 4.93

4.9 Rating 1,823 Reviews

99 %

of reviewers recommend GigGear

Company Reviews

Questions

Metrics

4.9

Based on 1,823 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01279 432900

Email:

sales@giggear.co.uk

Location:

Unit B St James Centre,East Road,Harlow,Essex
Harlow
CM20 2SX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly helpful staff. No hard sell tactics. I felt comfortable with spending alot of money there and it was made easier with the knowledge of the staff. Cheers to Alex for my recent purchase.”

Helpful Report

Posted 7 years ago

“Great service which is consistent. Knowledgeable, friendly staff whom I’ve built good music relationships with over the past 10 years as a loyal customer. I’m grateful for Gig Gear being in Harlow as it is a good attraction to our town, and is the best music store for miles.”

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Posted 7 years ago

“Your review is not working well. I had a 5 star experience, helped extremely friendly and knowledgeable staff Many thanks”

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Posted 7 years ago

“I was kept up to date on the delivery if my piano and when to expect it even though it was over the Christmas period. I'm very happy now I have received it.”

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Posted 7 years ago

“Very good service. Ordered and delivered all in 24 hours. Fantastic.”

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Posted 7 years ago

“Staff are always friendly and recognised us straight away. Very knowledgeable and honest about the products.”

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Posted 7 years ago

“Great products and very fast delivery. I will be ordering again. Thank you..”

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Posted 7 years ago

“Great service easy to arrange finance for a musical instrument, rapid response from their Customer Service team on facebook for shipping tracking no. Recommended.”

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Posted 7 years ago

“Easy to use site, reasonable delivery charges. Item arrived ahead of estimated date, well packed. Recommended!”

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Posted 7 years ago

“Excellent advice received on the phone followed by first class in store service. Highly recommended.”

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Posted 7 years ago

“Excellent customer service, very helpful staff”

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Posted 7 years ago

“Great service by staff who really love music!”

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Posted 7 years ago

“Exceptional company to deal with. I spoke to Keith on the phone regarding the model of guitar I wanted and he sent me a photo of the one he had in stock. Very pleased by the look of it and made the purchase. It arrived very fast indeed. This is the second time I have purchased a guitar from GigGear and received great service on both occasions. In future, I will continue to shop with GigGear as their customer service is second to none.”

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Posted 7 years ago

“My benchmark for a great music store is whether it`s the kind of place where you would be happy just hanging out......GigGear fits the bill perfectly....sometimes I`ve spent hundreds, sometimes just twenty or so, sometimes just a pack of strings......sometimes just to try a guitar out or chew the fat.....the staff have always got time for their customers - no matter what their likely spend is going to be. I know of other stores with bigger profiles or bigger (usually self promoted) reputations but none better than GigGear......they will always have first call on my business......way to go, guys.”

GigGear 5 star review on 22nd December 2017

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Posted 7 years ago

“Staff friendly and very helpful as well as knowledgeable. We are always made to feel welcome and nothing is too much trouble”

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Posted 7 years ago

“WHAT A GREAT COMPANY! TRUSTWORTHY, RELIABLE AND WELL PRICED 10/10”

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Posted 7 years ago

“Prompt delivery of what I ordered, at a fair price, thanks”

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Posted 7 years ago

“GigGear were great. Ordering was very simple on line. I was notified immediately that the colour of the Ukulele I wanted was not available, but I was able to make another selection without any problems. Delivery was very fast.”

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Posted 7 years ago

“Brilliant product, cheaper than elsewhere and extremely quick delivery. Top marks!!”

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Posted 7 years ago

“Good selection of goods, easy to find what your looking for. Ease of ordering, fast delivery all at a decent price.”

Helpful Report

Posted 7 years ago

GigGear is rated 4.9 based on 1,823 reviews