Giggle Booth Reviews

Name: Giggle Booth
Rating: 4.70

4.7 Rating 151 Reviews

94 %

of reviewers recommend Giggle Booth

Company Reviews

Questions

Metrics

4.7

Based on 151 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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Phone:

0203 189 1934

Location:

Locations throughout England & Wales

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Giggle Booth 4 star review on 19th September 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The booking process was really easy. All questions I had were answered quickly and were very helpful. I have had a brilliant service so far.”

Helpful Report

(Head Office) - Posted 7 years ago

Thanks Caroline - great to hear, we are delighted to have helped :) Let us know if we can help with anything else

Posted 7 years ago

“Staff are very friendly and approachable also very fast response rate would definitely recommend them”

Helpful Report

(Dorset & Somerset) - Posted 7 years ago

Great! Thanks Louisa :)

Posted 7 years ago

“Could not fault service it has been excellent from the very first email. Fast communication and excellent service on the day!! Would highly reccomend!”

Helpful Report

(London & Kent) - Posted 7 years ago

Amazing, thank you Hannah

Posted 7 years ago

“Extremely helpful, speedy and friendly cant wait for the wedding now to see if the rest of the service lives upto what im expecting.”

Helpful Report

(Dorset & Somerset) - Posted 7 years ago

Thank you so much - we can't wait to make memories with you :)

Posted 7 years ago

“So far the service we've received had been outstanding. They're so friendly and helpful and the offer we got was a great price with lots of fantastic features. Our event has not yet taken place but we're very much looking forward to the photobooth services on the day.”

Helpful Report

(Dorset & Somerset) - Posted 7 years ago

Aww wow thank you how lovely of you. We are really looking forward to sharing your day, and helping you create some amazing memories

Posted 7 years ago

“We were intrigued by your packages and had heard some good initial feedback from friends who had used you in the past, so we really wanted to work with yourselves. So far I don't think I have had the best service. When I have telephoned yourselves about a very simple question, they said someone would call me back as soon as possible. I only received a call back once I had called back the next day to chase up the request. In the end I received my answer 2 days later via email. I have also had a bombardment of emails telling me I haven't paid my deposit, when I have, and followed your instructions to the letter. I have now been asked to fill in a form to create a direct debit but the email in the link does not work. I hope this is just clunky administrative systems and not a reflection on the service we will be given in December.”

Helpful Report

(Giggle Booth Ltd) - Posted 7 years ago

Hi and thank you for your feedback - I've had a chat with our team about this for you and reviewed your file. Our team worked really hard to create a package which suited your budget, and answered all questions in usual timeframe. The information was emailed to you twice as requested on the phone calls you made to us. We were (as was advised to you) dealing with a high volume of calls, but despite this you were not left waiting for answers on anything for very long. When your deposit was received it was reflected on our system and confirmations issued. I can see our teams have contacted you to try and resolve issues and help you with the set-up of your Direct Debit, so I am hoping any issues you have experienced have now been resolved.

Posted 7 years ago

“What a pleasure doing business with you! Prompt with replies, very professional & very detailed. Can't wait to meet in person. Your business obviously means a lot to you as you care about giving a good service all round!!!”

Helpful Report

(London & Kent) - Posted 7 years ago

Amazing - thank you so much for such lovely feedback - our teams REALLY REALLY care about what we do and so glad you've given us the chance to show you this :)

Posted 7 years ago

“Very fast communication, super organised and professional! Can't wait to have the photo booth at our wedding!”

Helpful Report

(Dorset & Somerset) - Posted 7 years ago

“Amazing customer service, great communication from them can't wait to have them bring the booth along to our wedding next year its going to be a brilliant time. Cant wait!!! Thanks again. A*****”

Helpful Report

(Giggle Booth Ltd) - Posted 7 years ago

“Thank you so so much for your services at our wedding. We really enjoyed having the photobooth and so did the guests (as can be seen by the pictures!) Your communication with me was fantastic, we recevied the pictures on a disk within the week and the atendant was great on the day. Thanks again”

Helpful Report

(Essex & Hertfodshire) - Posted 7 years ago

“They have been amazing from start to finish. Very easy to deal with and so helpful. All our guests loved it and was really popular! Such a great keepsake with the scrapbook too. Thank you so so much!”

Helpful Report

(Dorset & Somerset) - Posted 7 years ago

“Everything was perfect, I had slight concerns at first when booking and paying for the package as it sounded too good to be true and also got passed around abit in the communications but as it grew closer to the wedding I was contacted by my local branch (Oxford/Buckinghamshire) by Jason who was very friendly and kept me up to date via email and phone and I had the most confidence it was all under control. Then on the day Jay our Boothie arrived early and set up with no problems and was amazing all night. Keeping it running and helping all my guests (some more worse for wear than others) it was so nice and friendly and at the end of the night he gave me the most awesome photo album which he had touched up with some individual photos of me and my husband and he made us a selection of keyring of the best photos from the night. Couldn't have asked for a better guy to do the job! Cheers Jay :)”

Helpful Report

(Dorset & Somerset) - Posted 8 years ago

“James was amazing! Top Bloke, went above and beyond from before the wedding till end of night! Guest book is my favourite memory from day”

Helpful Report

(Dorset & Somerset) - Posted 8 years ago

“Very easy to book ! Like the packages also and the fact can pay monthly. Cannot wait to use giggle booth at tlmy wedding :)”

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(Dorset & Somerset) - Posted 8 years ago

“The customer service I received whilst doing my booking was excellent. Would recommend them to everyone.”

Helpful Report

(55513) - Posted 8 years ago

“I've only had a few interactions so far including booking and paying for my booth but so far so good. Able to communicate via phone and email, which I like, and replies are very quick. Very competitively priced and also appear to receive most value for money in terms of the amount offered in the packages. New props, key rings and wedding book etc”

Helpful Report

(Head Office) - Posted 8 years ago

“From the moment we contacted Ian and Laura, they couldn't have been more helpful. They were quick to reply to emails and the whole booking process was easy. We received confirmation straight away. Will be recommending them to everyone! Can't wait for next year”

Helpful Report

(Giggle Booth Kent & London) - Posted 8 years ago

“very quick with responding and very helpful and now looking forward to using you on our special day ????”

Helpful Report

(Jon & Julia Loveday T/a Giggle Booth Oxfordshire &) - Posted 8 years ago

“Really friendly booth attendants, arrived on time. Loved our pics and our album. Our guests said they loved it but didn't realise they could visit more than once. Arrived on time. Overall loved it”

Helpful Report

(Warwickshire & West Midlands) - Posted 8 years ago

Thanks for your review Natasha, and glad the attendants, booth and book were great :) The sessions are of course unlimited and this is made clear by the attendants and also the screens which encourage use - though guests don't normally need any encouragement to get in the booth again - I'll report this to the butlers who attended and make sure they are encouraging repeat usage

Posted 8 years ago

“The very quick responses to queries was a pleasant surprise; we particularly liked the 'work with you' and 'can do' attitude! It made obtaining a photo booth for our wedding simple, quick and easy. A marked contrast to other suppliers! Thank you and we are looking forward to seeing it in action.”

Helpful Report

(Head Office) - Posted 8 years ago

Thanks so much for your amazing review - we're so pleased you have chosen us for your special day :)

Posted 8 years ago

Giggle Booth is rated 4.7 based on 151 reviews