Giggster Reviews

Name: Giggster
Rating: 4.82

4.8 Rating 223 Reviews

96 %

of reviewers recommend Giggster

4.8

Based on 223 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Giggster:

Giggster.com is the easiest way to find & book locations for filming, photo shoots and events.

Giggster's online booking platform helps film / TV producers, location scouts and content creators find the exact location they're looking for - whether it's a modern kitchen to film a cooking show, a 70s style living room for a TV episode, a yoga studio to film an online course, a hotel lobby for a film scene, or even (seriously) an entire medieval village production set complete with a Roman stadium and castles.

And with hundreds of new unique filming locations being added every day across the world by local hosts, there's always somewhere new to discover!

You can also use Giggster to find & book your perfect event space, whether it's an opulent function hall, outdoor wedding venue, cinema screening room, gorgeous baby shower venue, or pretty much any other type of event venue you can imagine.

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hello@giggster.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love everything”

Helpful Report

Posted 2 months ago

“The platform is excellent, streamlining the process of accepting bookings effortlessly. Additionally, the rapid support when necessary is highly valued!”

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Posted 5 months ago

“Giggster is extremely fair due to their rewards program unlike peerspace. I would go with Giggster as this is the place for Indie filmmakers who have limited budgets and their reward program works wonders especially for us indie filmmakers who don't have huge budgets. A real salute to Giggster! Anastasia at customer service is extremely helpful and flexible and a real problem solver! Thank you to everyone!”

Helpful Report

Posted 5 months ago

“Simple interfaces and strong networked community of users!”

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Posted 7 months ago

“I work with Giggster as a host and they are a fantastic company! They always give great support when I need help with a guest or my own listing. I've been with them for a while now and I have seen them consistently grow by leaps and bounds as to what services they offer and making things easier for us as hosts!”

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Posted 7 months ago

“We have working giggster for long while and we really appreciate the giggster trust with us . Sometimes we had problems with clients but giggster always respond immediately with response.we have recommended other to giggster because we think giggster is really the best platform out there .”

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Posted 8 months ago

“Giggster is easily the top app for production rentals. Clear, easy to use, top notch customer service, especially when compared to the competition. It's my go to”

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Posted 8 months ago

“Olga from customer service helped us with our listing issue less than 30 min. Super helpful and thank you for your professionalism!”

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Posted 8 months ago

“Giggster scams. We were held hostage by a host from Giggster who forced us to pay cleaning fees and repairs for something they broke. We were held hostage in a neighborhood where someone got shot on the same block and were not allowed to leave the venue until we paid the host his extra money. Giggster took the host’s side. Watch out guys!!”

Helpful Report

Posted 8 months ago

Hi, I'm Elena and lead the Customer Success team at Giggster. Thank you for your feedback. Your refund request concerns payments made directly to the host for damages. Unfortunately, Giggster cannot issue refunds for transactions not made through our platform. We have reviewed your case. The evidence supports the host's decision to charge for damages and rule violations. Giggster remained neutral, as our policies limit intervention in off-platform transactions. We wish we could offer more help in this situation. Your understanding is greatly appreciated, and we're here for any further assistance you may need. Best, Elena

Posted 8 months ago

“Handled my question promptly.”

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Posted 8 months ago

“Hi I am a new member of Giggster just registered our Classic Palgrave 1867 Farm . We registered and it was seamless. Great platform and any questions were addressed right away with Olga on the other end. Looking forward to a positive relationship with Giggster .”

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Posted 9 months ago

“Can't recommend their support staff highly enough. They respond immediately and actually care about resolving the issue. Had a problem figuring out a calendar/time issue and Benny took care of it himself, as we were chatting. Team members I've worked with are always pleasant and seem to really want to help.”

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Posted 9 months ago

“I had the pleasure of interacting with Mariana from Giggster and it was truly exceptional. Thank you, Mariana for your support!”

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Posted 9 months ago

“The Guys at Giggster are amazing. When I contact them with a query they are straight on to it with help. Thank You everyone.”

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Posted 9 months ago

“In comparison to other studio hosting platforms, Giggster seems the most professional to me. From the quality of leads to fast and reliable support. Everything has been excellent so far!”

Helpful Report

Posted 10 months ago

“Very prompt response and solution oriented”

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Posted 10 months ago

“I was going to book a space with Vance world media, the place was beautiful but we had a 100 guest and decided it won’t accommodate. Hopefully we work with someday. The space was everything and he was very responsive”

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Posted 10 months ago

“Needed to close a duplicate account. Giggster Rep Olga was so quick and efficient in executing our needs and ensured that the correct account was deleted, while keeping our primary one intact. Thanks for the prompt response and resolve! :)”

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Posted 11 months ago

“Great customer service. Very quick and responsive. Easy to work with!”

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Posted 11 months ago

“The idea is really good! BUT they charge 1.5x the rate if you are still on the premises BUT outside the meeting room. So even if you go to the bathroom OR are cleaning up they will charge you 1.5 the rate. I thought this was a nice alternative to hotel rates BUT in retrospect much better to work with hotels to book meeting rooms for their flexibility and clear price structure.”

Helpful Report

Posted 11 months ago

Giggster is rated 4.8 based on 223 reviews