Giggster Reviews

Name: Giggster
Rating: 4.82

4.8 Rating 223 Reviews

96 %

of reviewers recommend Giggster

4.8

Based on 223 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Giggster:

Giggster.com is the easiest way to find & book locations for filming, photo shoots and events.

Giggster's online booking platform helps film / TV producers, location scouts and content creators find the exact location they're looking for - whether it's a modern kitchen to film a cooking show, a 70s style living room for a TV episode, a yoga studio to film an online course, a hotel lobby for a film scene, or even (seriously) an entire medieval village production set complete with a Roman stadium and castles.

And with hundreds of new unique filming locations being added every day across the world by local hosts, there's always somewhere new to discover!

You can also use Giggster to find & book your perfect event space, whether it's an opulent function hall, outdoor wedding venue, cinema screening room, gorgeous baby shower venue, or pretty much any other type of event venue you can imagine.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick response and very helpful. Thank you !”

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Posted 2 years ago

Hi and thank you as well, for leaving us this kind review! We look forward to continuing to help you with your future projects!

Posted 2 years ago

“Great customer service”

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Posted 2 years ago

Hello, and thank you for your review of your experience with our Customer Service team. We're happy to help you in the future if you have any other questions or concerns!

Posted 2 years ago

“Kristina was great very helpful!”

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Posted 2 years ago

Hi! Thanks for your review. We're glad that Kristina was able to help and resolve any issues you were having!

Posted 2 years ago

“On my first booking, my customer needed help adjusting the size of the booking. Anastasia helped me get it done so quickly, even tho the auto response said expect help the next day. It was completed within the hour since my customer had a security bank glitch on the new charge. So thankful for all the help 🙏”

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Posted 2 years ago

Hi RC! Thanks for reaching out and leaving a review, it's very kind of you. We are always happy to help you with any of your questions or concerns and are glad that Anastasia was able to resolve your issues with your booking.

Posted 2 years ago

“Great service , fast and reliable customer service”

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Posted 2 years ago

Hello! Thank you for your kind review! We are happy that our service was fast and reliable for you and resolved any issues you may have been having.

Posted 2 years ago

“I'm giving 5 stars to Anastasia for her customers service, patience and quick response!”

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Posted 2 years ago

Hello, and thank you for your kind review of Anastasia! And thank you for posting some great pictures of your location. We look forward to continuing to help you with any questions you may have while hosting on our platform, so please feel free to reach out anytime!

Posted 2 years ago

“Good customer service even on a Sunday. Gigster is an improvement from the former This Open Space platform. Getting lots of quality bookings”

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Posted 2 years ago

Hi Sabrina! Thank you for saying that! It has been our top priority to make the transition for hosts from This Open Space to Giggster as seamless as possible, and we am happy you enjoying our platform and receiving quality bookings.

Posted 2 years ago

“Very fast customer service, responded to my inquiry within minutes and resolved the situation right away.”

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Posted 2 years ago

Hi Michael! Thank you for posting your review! I'm glad our customer service was fast and efficient and able to resolve your issue.

Posted 2 years ago

“Giggster was professional and efficient. In particular, Anastasia was extremely helpful and patient.”

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Posted 2 years ago

Hi Greg, thank you for your review. We're happy to help you anytime with you production needs and are glad you had a great experience with Anastasia and the customer service team!

Posted 2 years ago

“Giggster has been a huge help to our business. We have been able to work full time on getting bookings for our home thanks to Giggster. Customer service has always been extremely helpful and responsive. We have never had any issues with Giggster, or the the team behind the app. We will continue to use it. going forward and absolutely love it!”

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Posted 2 years ago

Hi! Thank you for your review! We're so happy you had a great experience with Giggster, and look forward to continue helping you with your projects!

Posted 2 years ago

“I asked Tetiana a question regarding my 1099 form and she responded within 10 seconds and sent me the 1099 within a minute! Now that’s some fantastic customer service! Woo hoo! 🎉”

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Posted 2 years ago

Hi Julie! I wanted to just reach out and say thank you for your comment! We're glad that you had a good experience with our customer service team and that Tetiana could help you quickly with your 1099!

Posted 2 years ago

“Super quick payments the day after the event compared to others who take up to a week to have payment sent. Website works well and look forward to working with you for years to come.”

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Posted 2 years ago

Hi Ric! Thanks for your rating and review. We also look forward to working with you in the coming years, and helping to assist you with your upcoming projects! Best regards, Joe Giggster Community Manager

Posted 2 years ago

“I connected with Olga and she was very patient walking me through how to solve the problem that I had created!”

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Posted 2 years ago

Hi Judi! Thanks for reaching out and we are happy to hear you had a great experience with Giggster and that Olga was able to help resolve your issue. Best regards, Joe Giggster Community Manager

Posted 2 years ago

“Very easy to use this site to book locations for production shoots. i have used this site for 3 or 4 shoots so far. They have excellent customer service. They are responsive, helpful and very fair. I trust them and will be using them again for my next shoot. The prices are fair. they went above and beyond to resolve an issue when i had to cancel a location booking. And they make it super easy to use great locations for production.”

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Posted 2 years ago

Hi Kene, Thank you for your kind review! We are so happy to hear that Giggster was able to assist your productions on various projects and we look forward to helping you again in the near future. Best regards, Joe Giggster Community Manager

Posted 2 years ago

“It’s always a pleasure working with Giggster. Everyone is very professional and sweet. They have great customer service and they pay faster than other competitors.”

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Posted 2 years ago

Hi! Thank you for your reply. It is great to hear that our customer service was satisfactory and that you were able to receive your payout promptly! Best regards, Joe Giggster Community Manager

Posted 2 years ago

“Customer service is great!”

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Posted 2 years ago

Hi! Thanks for your review. We're glad our Customer Service was able to help you with your inquiries! Best regards, Joe Giggster Community Manager

Posted 2 years ago

“Awesome as always!”

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Posted 2 years ago

Hi Richard! Thanks for your awesome feedback! We're happy that you had a great experience on our platform. Best regards, Joe Giggster Community Manager

Posted 2 years ago

“Giggster has been quick to respond to me and solved the issue with ease.”

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Posted 2 years ago

Hello. Thank you so much for your review. We are happy we were able to solve your review quickly for you! If you ever need any assistance again using our platform in the future, please let us know!

Posted 2 years ago

“Giggster and I have established quite a partnership, whether I'm renting my residence or looking for a unique location. All customer assistance I get is always top notch! Yesterday it was Patrick who went over and beyond to help me reach my client! Shooting today - Thanks Patrick!”

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Posted 2 years ago

Thank you for your kind words Dean! We pride ourselves on our fast and efficient service, so it is great to hear about your experience. We look forward to helping you with many more of your bookings.

Posted 2 years ago

“They have been so helpful with my production company helping us find unusual locations for our music videos. Really happy with the wide range of options and the fact that the price is right there! Perfect, this makes life so much easier. The customer service is fast and efficient and we couldnt ask for more! Its like airbnb for the film industry!”

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Posted 2 years ago

Hi Budget Music Videos! Thank you for your kind review! We are happy that you were able to benefit from our variety of locations, and that you found the platform transparent and convenient with regards to finding what you needed for your project. Serving the film industry with convenience and efficiency is definitely one of our priorities, so thank you for that analogy! We hope to help you out again soon with your next project.

Posted 2 years ago

Giggster is rated 4.8 based on 223 reviews