Giggster Reviews

Name: Giggster
Rating: 4.82

4.8 Rating 223 Reviews

96 %

of reviewers recommend Giggster

4.8

Based on 223 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Giggster:

Giggster.com is the easiest way to find & book locations for filming, photo shoots and events.

Giggster's online booking platform helps film / TV producers, location scouts and content creators find the exact location they're looking for - whether it's a modern kitchen to film a cooking show, a 70s style living room for a TV episode, a yoga studio to film an online course, a hotel lobby for a film scene, or even (seriously) an entire medieval village production set complete with a Roman stadium and castles.

And with hundreds of new unique filming locations being added every day across the world by local hosts, there's always somewhere new to discover!

You can also use Giggster to find & book your perfect event space, whether it's an opulent function hall, outdoor wedding venue, cinema screening room, gorgeous baby shower venue, or pretty much any other type of event venue you can imagine.

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hello@giggster.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Giggster customer service is always quick to response to updates and changes.”

Helpful Report

Posted 1 year ago

“Anastasia was a great help, her assistance was very much appreciated”

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Posted 1 year ago

“This is the absolute best service team I've ever had the pleasure to work with hands down! They're courteous, knowledgeable and extremely efficient! I'm continually impressed with their ***** service!”

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Posted 1 year ago

“I had a problem with a booking and Benny came through for me big time. He was prompt, efficient, an thorough. Here's hoping that Giggster gives him a raise.”

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Posted 1 year ago

“Olga is awesome! Super fast, responsible and helpful each time! Love to work with Giggster crew!”

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Posted 1 year ago

“Great platform to connect artists and locations available for rent. Good customer service, and pretty easy to use online UX/UI. There are still a few more critical features to be added, but overall, I've been very happy with the experience.”

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Posted 1 year ago

“Simple and Fast!”

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Posted 1 year ago

“The Studio Ten55 team was incredible. The turnaround for a response was consistent and the hosting into the space made it easy for a crew and cast arriving from all different cities. The Space was beyond what the images showed. Typically images "stretch" the space. The unit was very large, with the living space to one side, allowing for crew to film from a distance, providing endless coverage of each scene. The Kitchen was stunning, and the volume of au courant props was hugely beneficial, as we created spaces filled with unique props and set dec that we hadn't considered. We will definitely be back, the footage looks INCREDIBLE!!”

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Posted 1 year ago

“"We recently encountered an issue with our password, and Olga from Giggster promptly responded and quickly resolved the matter. We were impressed by the speed and efficiency of her service."”

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Posted 1 year ago

“Anastasia was SO helpful. This is my first “gig” and she was awesome. Thank you, Anastasia ❤️😊”

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Posted 1 year ago

“Anastasia is so helpful, professional and kind!! Love using this company, excellent communication and service!!”

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Posted 1 year ago

“Giggster is very easy to use and has a great range of spaces to choose from. When you need help with a search, the team are quickly available and super happy to help.”

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Posted 1 year ago

“I have worked many years with Giggster and they have the best customer service. Anastasia is absolutely fabulous and a pleasure to deal with.”

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Posted 1 year ago

“Anthony was warm and welcoming, he showed us around the space and was very accommodating for our photo shoot. Thank you for the pleasant experiend. Patrick”

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Posted 1 year ago

“Giggster is an amazing platform to host on. The customer service team is wonderful, they always reply fast and help with any problems I’ve had.”

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Posted 1 year ago

“Giggster claims you must be atleast 18 to use their service. They allow children under 18 to book events through their platform. I assumed the person I was dealing with was a legal adult as we are entering into a legal agreement (contract) but he was only 17 years old. I booked his event at MY BAR. My landlord csllled the police and everyone had to leave. I lost $1,000 for closing my place to regular business and was never paid a dime from Giggster or the child that booked that through here. When I contacted them they said you have to be 18 and that I am always welcome to check a client’s ID, which I did when I met him. This is all online, nothing in person when you are booking. When I sent a screenshot of their website that claims EVERYONE must be atleast 18 to use this service, Giggster replied with stating that my case was closed. I would hate for other business owners to go through this. STAY FAR AWAY”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your feedback, however, upon checking with our logs, I couldn’t find any bookings for your account. As a platform, we are not responsible for any transactions that do not take place on Giggster. Regarding the permitted age of the renters, as I replied to you in our Help chat, renters are required to be at least 18 years of age to book on Giggster, however, it’s up to the host to check the renter’s ID. We answered your questions in the Help chat and have welcomed you to reach out with any questions twice, actually, before closing the ticket. If you have any further questions or concerns, do not hesitate to contact our Support. Best regards, Elena Baterovska Head of Customer Success

Posted 1 year ago

“Olga is very kind and always quick to respond to my emails.”

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Posted 1 year ago

“I listed my property on giggster for extra income. I don’t regret it. They were so promptly on paying. I never had a problem with anyone that had a party. I hosted Weddings, quinceañeras, baby shower, etc… my experience with them is awesome!! I recommend Giggster if you’re planning on renting your home for events.”

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Posted 1 year ago

“Giggster customer service is truly great! They are very responsive and help solve any problems I may have. They do a great job at mediating between host and renter.”

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Posted 1 year ago

“They responded almost immediately to help change my booking date for a client.”

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Posted 1 year ago

Giggster is rated 4.8 based on 223 reviews