Giggster Reviews

Name: Giggster
Rating: 4.82

4.8 Rating 223 Reviews

96 %

of reviewers recommend Giggster

4.8

Based on 223 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Giggster:

Giggster.com is the easiest way to find & book locations for filming, photo shoots and events.

Giggster's online booking platform helps film / TV producers, location scouts and content creators find the exact location they're looking for - whether it's a modern kitchen to film a cooking show, a 70s style living room for a TV episode, a yoga studio to film an online course, a hotel lobby for a film scene, or even (seriously) an entire medieval village production set complete with a Roman stadium and castles.

And with hundreds of new unique filming locations being added every day across the world by local hosts, there's always somewhere new to discover!

You can also use Giggster to find & book your perfect event space, whether it's an opulent function hall, outdoor wedding venue, cinema screening room, gorgeous baby shower venue, or pretty much any other type of event venue you can imagine.

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hello@giggster.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service, keep up the great work”

Helpful Report

Posted 2 years ago

Thanks for saying that! We appreciate the review and are happy you had a good experience with our CS team!

Posted 2 years ago

“Had an excellent experience with Giggster from the first step of the process. It was simple and straightforward to book, their support staff was incredibly responsive to my emails and they were very accommodating in helping me to reschedule due to a COVID exposure from one of our actors. Would recommend giggster to anyone!”

Helpful Report

Posted 2 years ago

Hi Nicholas, just reaching out to say thank you for leaving this review! I'm glad our support team was able to reschedule your booking with ease! We look forward to helping you out again in the future.

Posted 2 years ago

“Patrick outdid himself. He helped me numerous times with tech issues and I'm very grateful for his assistance!!!”

Helpful Report

Posted 2 years ago

Hi Melody! Thanks for reaching out and sending a shout-out to Patrick! We're happy he was able to resolve your issue and provide a satisfactory experience! Joe Giggster Community Manager

Posted 2 years ago

“Tetiana has been really helpful ! Thank you once again!”

Helpful Report

Posted 2 years ago

Hi Johanna! Thank you for saying that, and for leaving a review. We're glad Tetiana was able to assist you and resolved your issue. -The Giggster Team -

Posted 2 years ago

“Giggster is phenomenal. Super easy to use as a host. Their customer service for Hosts like myself is above and beyond. They are always there to help me solve issues quickly (even when I'm the one who messed up) where everyone ends up being very happy!”

Helpful Report

Posted 2 years ago

Dear Host! Thank you for your review, and for the great picture! We do aim to resolve issues that are beneficial to all parties, so we are more than happy that you felt you received this service!

Posted 2 years ago

“Team is helpful and clear when it comes to communication and any customer service!”

Helpful Report

Posted 2 years ago

Hi there! Thank you for saying that! We pride ourselves on our transparency and articulate communication. Please feel free to always reach out to us with anything else!

Posted 2 years ago

“Listing my home on Giggster for filming in London has been a great alternative to listing my spare room on Airbnb - much more money per hour and much less work for me as the host!”

Helpful Report

Posted 2 years ago

Hi LB! Thank you for your kind words. We're happy you can find an advantage in accepting hourly bookings while saving you time and work! Your location looks great, and thanks for uploading and sharing. Wishing you many more bookings this year!

Posted 2 years ago

“Olga was really helpful in take the time to explain the process to me”

Helpful Report

Posted 2 years ago

Hi Jennifer! Thanks for reaching out, and we are happy to hear Olga was able to resolve your issue. Feel free to reach out again anytime!

Posted 2 years ago

“Giggster’s customer service was quick and very helpful. Grateful for the effective assistance.”

Helpful Report

Posted 2 years ago

Hi there! Thank you for reaching out! We always try to resolve inquiries as quickly as possible, so it is nice to hear that you had a good experience with our Support Team in this respect. We look forward to helping you in the future!

Posted 2 years ago

“Very helpful and understanding, love using Giggster!”

Helpful Report

Posted 2 years ago

Hi CLS! We're happy you love using the platform and that we can be of assistance to you via Support. Feel free to reach out anytime with future questions or concerns. Best regards, Joe Giggster Community Manager

Posted 2 years ago

“Giggster was helpful and was able to fulfill my request in a timely manner.”

Helpful Report

Posted 2 years ago

Hi! Thanks for reaching out to us! I'm happy we were able to resolve your issue quickly. Please don't hesitate to reach out again in the future. Best regards, Joe Giggster Community Manager

Posted 2 years ago

“Olga, with tech, was able to quickly fix a snag with my login info. Kudos to her!”

Helpful Report

Posted 2 years ago

Hi! Thanks for your review! We're happy you had a good experience and that Olga was able to resolve your issue. Please let us know if you need any help in the future. Joe Giggster Community Manager

Posted 2 years ago

“Giggster are so helpful and responsive to any questions- it really helps the process.”

Helpful Report

Posted 2 years ago

Hi! Thanks for reaching out. We appreciate your review and are happy to help with your questions anytime. Joe Giggster Community Manager

Posted 2 years ago

“Im one of the vendors that rent out their space thru Giggster. I have found everyone at Giggster incredibly helpful that works there. They always answered my questions quickly. Incredibly good service. Ive been with them now for about 6 months and am very very pleased Ian”

Helpful Report

Posted 2 years ago

Hi Ian, thank you for your nice review of our platform! We're happy that so you have had a great experience renting your location with us and look forward to assisting you with your bookings in the future!

Posted 2 years ago

“This is a great service and as a renter of my floating home, I love having guests aboard and it helps pay the bills for very expensive living in the Bay area! Anastasia was very helpful and professional in solving the problems with posting photos.”

Helpful Report

Posted 2 years ago

Hi John! It sounds like you have a great location and we're glad to see you are able to rent it out through our platform. Thank you for your kind review about Anastasia. We look forward to continuing to help with your production and booking needs.

Posted 2 years ago

“Thank you for answering my question appreciate your knowledge.”

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Posted 2 years ago

You're very welcome! Always feel free to reach out anytime if you need any more assistance, and thank you for your kind review!

Posted 2 years ago

“As a computer illiterate, Marianna and Olga were a tremendous help and enthusiastic help to me. They were both wonderful!!”

Helpful Report

Posted 2 years ago

Hi! We are more than happy to assist you anytime with technical or non-technical issues alike. Thank you for your kind words about Marianna and Olga:)

Posted 2 years ago

“Quick response time, very helpful and congenial.”

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Posted 2 years ago

Hello Ron, thank you for this review. Please feel free to reach out any time with any other questions you might have or assistance that you may need.

Posted 2 years ago

“Giggster Team is so hands on, they are very easy to work with and quick on solving any technical problems, I love being part of their site. Thanks Olga for being so helpful. 🙏🏾”

Helpful Report

Posted 2 years ago

Thank you Anna! We are happy to have you on our platform as well and look forward to continuing to assist you with your future bookings. We're glad that you had a good experience and that Olga was able to resolve your issue!

Posted 2 years ago

“Very fast, and very helpful!”

Helpful Report

Posted 2 years ago

Hello and thank you for your review. We always try to help our customers as quickly and efficiently as possible so it is nice to hear that had this experience!

Posted 2 years ago

Giggster is rated 4.8 based on 223 reviews