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Giles Insurance Reviews

5.0 Rating 167 Reviews
A
Happiness Grade
A

Customer Service - Good

94.44%
Industry Average
Very competitive prices. Excellent service from Neil as usual, tailored to my exact needs.
posted 2 months ago - Kim Wood
Customer service was excellent and so attentive. Neil assisted me to turn around a new business cover within a short deadline and the communication was faultless. I feel in very safe hands going forward with Neil and the team.
posted 4 months ago - Sammi Brown
The person i talked to was very kind and informative ,he lisen to want i had to say and went beyound his way to understand my needs and counserns ,it was a lovely conversation and the service was great ,i never felt for a secound i am on the phone waiting to long or my requests where ever ignored ,we went through everything and resolved my issue with no problems fast and in a nice vibeing tone ,all i got to say is thank you foe your excelent work and people skills ,we need more people like this ,10/10 service ,keep it up!!!!
posted 4 months ago - Anonymous
Neil Giles customer service is fantastic - straight to the point no messing around and polite to go with it 100% recommend
posted 7 months ago - Edward Vickery
Giles are the market leading insurance provider for Mobile catering for a reason. Their in-depth service and eye for detail ensures the industry demands are met, therefore helping startups like mine to be on the right foot from the get going.
posted 1 year ago - Anonymous
I felt that they are professionals in their field. Lia provided me with such excellent service!
posted 1 year ago - Anonymous
Always efficient and trusting service. All staff are polite and helpful with any queries and communication is exceptional. Special mention to Antony and Lia who I have dealt with. Both a credit to the company. Thanks again.
posted 1 year ago - Tom
Michael from Giles Insurance was incredibly helpful and efficient, assisting me with the cover I need for my business and answering my many questions. Knowledgeable and great customer service. Definitely will recommend to others.
posted 1 year ago - Maddie
Knowledgeable, professional & swift. Best service I ever had from an insurance company. Would I use them again? Definitely. Thank you Jordan
posted 1 year ago - Anonymous
Jordon was very fast and efficient in switching our policy. He also knew of a policy that covered our requirements perfectly. Great service
posted 1 year ago - Anonymous