“I ordered 9 of the fuchsia roses for my mom!! My mom is blind!! But i thought at least she could smell and touch them!! And Hopefully it would brighten her day!! And when she got them it made her soo.. happy!! She shared them with her roommate and all the nurses as my mom is in a care facility!! And i also liked the fact the roses lasted a whole year!! Unfortunately my mom only got to enjoy the roses for 3 mths as she passed away Feb 19, 2021!! But i wanted to say thank you for putting a smile on my moms face!!”
You're most welcome, Shaunna, and thank you for sharing your story.❤️
We're very happy to hear that she loved your gift. We're pretty sure she's still smiling watching over you now. 😍
Our deepest condolences and take care always! 🤗😇🌹
“I am disappointed in the color and the fragrance, and when I contacted your company you basically told me it’s too bad, I just paid almost $100 for some faded pink roses that smell like perfume. The arrangement is weak as well, hard to see the roses when they point straight to the ceiling unlike live roses.”
Thank you for your feedback, Nichola! ❤️
It's our pleasure to assist you and we're very happy that we've met your expectations. 😊
Take care always and stay blessed! 😇🌹
Thank you for your feedback and for your trust, Yvonne!❤️
We're very happy that we've met your expectations. 😊
Take care always and enjoy your lovely roses! 😇🌹
Hi Bobbie,
Thank you for your feedback! We're very sorry to hear about the damage. Our resolution team filed the damaged claim as soon as we received your complaint. We regret that it took some time for the insurance company to resolve it despite making constant follow-ups.
We stand behind our product and we take full accountability even though this damage happened while the package was in transit. We've already stepped in and issued a refund for the full amount. It should be credited back to your account within 3-5 business days depending on your bank's processing time. We've also sent you a refund notification email as your confirmation.
Thank you and have a great day!
Sincerely,
Glam Fleur 🌹
“Unfortunately my flower order was slightly disappointing. The box is beautiful; however, when we opened it we found a rose had fallen off. I was also hit by a horrible cheap perfume aroma and not a pleasant scent you usually smell from a bouquet of roses.
Again, the black round box was gorgeous even though I expected it to be a little bigger for the $199 price I paid for the arrangement.”
Thank you for your honest feedback, Sheila! We can only imagine your disappointment. We would appreciate it if you can email us at info@glamfleur.com with some pictures with different angles showing the damage that way we can start resolving your issue. Stay safe and blessed! Sincerely, Glam Fleur 🌹
We love you too, Chanell! 🥰😘
Thank you for your feedback. We're very happy to hear that we've met your expectations.😊
Take care always and enjoy your beautiful roses! 😍🌹
Wow! 😍 Thank you for your feedback, JN! ❤️
We're very happy to hear that we've met your expectations.😊
Take care always and enjoy your stunning roses! 🌹
“My first order was to surprise my mother-in-law..she was delighted but 6 petals was discovered and was laying in the box as she opened it up. I expected none to fall off as paying a lot for roses to last for 365 days. Other than that she was delighted but I was expecting perfection.”
Thank you for your honest feedback, Ronella!❤️
We would appreciate it if you can email us at info@glamfleur.com with some pictures of the arrangement that your mother-in-law received so we can assess and resolve this issue.
Take care always and stay blessed! 😇🌹
