Hello Taryn,T
!We truly appreciate your support and are thrilled to hear that our service exceeded your expectations. It means a lot to us that you had such a fantastic experience with us.
We strive to consistently provide exceptional service and it's feedback like yours that motivates us to keep going beyond our customers' expectations. Thank you once again for taking the time to share your positive experience with us.
We look forward to serving you again soon!
Best regards,
The Glam team
“Your color swatches online are terrible. Not everyone has the time to order hair swatches. The color I received was way off compared to your photos. At least have in depth video online showcasing the colors. Quality of hair has gone down from previous years”
Hello Laura,
Thank you so much for taking the time to leave us your feedback on Glam. We truly appreciate customers like you who share their experiences with us, as it helps us improve our products and services.
We apologize for the inconvenience and frustration caused by the color swatches on our website. We understand that not everyone has the luxury of ordering hair swatches and rely solely on the online photos. We do not recommend getting color matched on the website as images and videos can vary due to screen resolutions. It is recommended to get a color match service with our team. We have various options on the website.
Once again, we sincerely apologize for any inconvenience caused. We value your feedback, and it is through feedback like yours that we learn and improve. Please feel free to reach out to us with any further comments or concerns we are here to help and assist.
The Glam team
“Ordered a Rose Gold extension tool set but it came bronzed with a purplish hue. Purchased as a non returnable product, but it was never used and it definitely was not advertised correctly. Support was nice but wouldn't make the return, no exceptions. If you want a rose gold set, look elsewhere.”
“Purchased the invisible tape in and they did not work for me. The team at Glam seamless was extremely helpful in helping me to remedy the situation quickly. I love the rent tape ins and they last a very long time if you take care of them. I used mine for over a year using the recommended care method from Glam Seamless.”
“I’ve been ordering through glam seamless for 10 years and they hands down have the best hair on the market. This was not my personal favorite as my hair is thinner and the wefts are wider. However the glam team did everything in their power to make it right for me! I will always be a lifelong customer! ❤️”
