“Last Thursday I proceeded to call the store in Soho to see if they had invisible Santa Monica 16 inch tape in extensions available to pick up. I spoke with a guy who told me that yes they were available. I drove in on Saturday it took me over two hours in each direction when I got there she told me that “we do not carry invisible tapes in the store”
That was the first issue. The second issue was the young girl that was working was totally unprofessional and rude. Not what I would call knowledgeable.
I’ve been using glam seamless for a number of years now and I’m very disappointed in the level of Customer Service that I’ve gotten not to mention the time that I took to drive to get them because I needed them for today as I had an appointment with my stylist to put them in.”
“i feel glam seamless is superior quality extentions, fair prices, lots of options & wonderful customer service/help. the only thing i felt dissatisfied with was the lack of photos of the haircolor options while shopping. out of the 5 photos per color shade, only 1-2 were of the actual color/shade selected. the video is grainy and blurry. The photo examples used to be so much better, im not sure when the change happened. I almost chose to go with another company bc of this uncertainty. I decided to invest in the professional color ring ($200!) & took a chance on the shade i felt best. since glam seamless has done well for me in the past im hoping they wont fail my judgment this time. fingers crossed!!”
Hi Jazmin,
Thank you for your thoughtful 4-star review! We're glad to hear that you find Glam Seamless extensions to be of superior quality and appreciate our fair prices and wonderful customer service. Your feedback about the product images is invaluable, and we understand how important it is to have clear visuals while shopping. We're continuously working to improve this aspect and your insights will definitely help us in that journey.
We truly appreciate your loyalty and the investment you made in our professional color ring! We hope that the shade you chose meets your expectations perfectly.
Looking forward to serving you again!
Best,
The Glam Team
Hi Mary,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you loved our product and had a great experience with our customer service. Your kind words truly inspire us to keep delivering the best!
We're excited to have you back soon!
Best,
The Glam Team
Hi Amy,
Thank you for your wonderful 5-star review! We're so glad you enjoyed the video. Your support and enthusiasm truly motivate us to keep creating great content.
Looking forward to seeing you back soon!
Best,
The Glam Team
Hi there,
Thank you for your amazing 5-star review! We're delighted to hear that our customer service team was quick and helpful in addressing your needs. Your support means the world to us, and we’re always here to assist you whenever you need!
Can't wait to have you back!
Best,
The Glam Team
Hi Denise,
Thank you for your wonderful 5-star review! We're thrilled to hear that our sales person was able to assist you effectively. Your kind words mean a lot to us, and we always strive to provide the best support for our customers.
We can't wait to welcome you back!
Best,
The Glam Team
“Y’all are the best! My hair is always beautiful! Easy to order, receive order quickly. I have been getting tape ins for 5 years now and they NEVER disappoint!”
Hi Ivy,
Thank you for your amazing 5-star review! We’re so glad to hear that you’re loving your hair and that our ordering process has been easy for you. Your loyalty over the past 5 years means the world to us, and we’re thrilled to have consistently met your expectations.
Can’t wait to have you back for your next fabulous look!
Best,
The Glam Team
Hi Celeste,
Thank you so much for your fantastic 5-star review! We’re so glad to hear that you had a great experience with our customer service. Your satisfaction is our top priority, and it's wonderful to know we met your expectations.
We look forward to serving you again soon!
Best,
The Glam Team
“i had a problem with the discount program, and it was taken care of by the GLAM TEAM HELPERS in apple time. i'm very please with the out come of help i received.Its my second oder with this company, will do business with them again i'm sure.”
Hi David,
Thank you so much for the wonderful 5-star review! We're thrilled to hear that our Glam team were able to assist you swiftly with the discount program. Your satisfaction is our top priority, and it's great to know you're pleased with the outcome. We look forward to serving you again for your future orders!
Best,
The Glam Team
“I order extra hair in advance and since the first time over 2 years ago I been obsessed with glam seamless.
This last order was my fourth with you guys and these tape ins this time are not good at all 🥺…they stay feeling like they have a coating on them and they are not styling well at all . I cut some length because sometimes the long hair can need it but still … and it feels dry all the time .
Im such a huge fan of this line so this was very disappointing 🥺”
Hi Paula,
Thank you for the fantastic review! We're so glad to hear you had a great experience with us, especially when it comes to resolving your FedEx issue. We're committed to taking care of our customers and it's wonderful to know you loved your product too!
Looking forward to your next visit!
Best,
The Glam Team
Hi BLO,
Thank you for the awesome review! We're thrilled to hear that you had a quick and friendly experience with us. Your feedback truly means a lot, and we’re always here to make your shopping experience as seamless as possible. Looking forward to seeing you again soon!
Best,
The Glam Team
Hi Michele,
Thank you for the 5-star review! Our team has corresponded with you. If you did receive a response feel free to email us back support@glamseamless.com
Best,
The Glam Team
Hi Hannah,
Thank you so much for the wonderful review! We’re thrilled to hear that you had a great experience with our customer service team. It's our pleasure to assist you and offer the best support we can. We’re looking forward to serving you again soon!
Best,
The Glam Team
Hi Susan,
Wow, thank you for the fantastic review! We're absolutely delighted to hear that you experienced excellent service with us. Your support means the world to us, and we’re always here to ensure you have a wonderful shopping experience. We can’t wait to welcome you back soon!
Best,
The Glam Team
“I ordered my hair for the second time. and it is so beautiful again.
and the hair remains beautiful, even after replacing the tape hair extensions 3 times.
the hair is worth the money ❤️”
Hi Angela,
Thank you for your amazing review! We’re so glad to hear that you loved your hair once again and that it continues to look beautiful even after multiple tape replacements. Your satisfaction is our top priority, and we truly appreciate your trust in our products. Can’t wait to see you back for your next order!
Warmly,
The Glam Team
“I have probably purchased five or more sets when my hair was blonde and then transitioned to brown after my hair broke off terribly. If I didn’t have these I would’ve looked bald! No one can tell they are extensions and they have saved my confidence while my hair has grown. LOVE them!!”
Hi Nicole,
Thank you so much for your wonderful review! We're thrilled to hear that our extensions have been a game changer for you during your hair transition. It's fantastic to know they’ve boosted your confidence and look so natural. We're here for you on your hair journey, and we can't wait to see you again!
Warm regards,
The Glam Team
