“Bad shipping experience. But I love the hair Glam sells .( Unfortunately, my perfect colors of extensions package was lost in transit via fed ex. )And because of the Black Friday sales Glam could not replace my colors needed for my waiting client. I had to pick new colors as close as possible but not the same I had promised client. I was also snapped at by an Glam associate claiming (not our problem). Told me to always get the insurance which I was not offered originally. (Very snotty associate ) that only added to my frustration and bad experience. Glam did nothing to help this situation feel better no discount no kindness. Zero. I still like the hair but not the customer service experience.”
“At first I thought this was very expensive and not enough hair but now I appreciate being able to order from a decent loyal good company that has top quality and makes me happy and beautiful and confident !! I’ve been a loyal customer about two years maybe more but I’m super happy I have you in my life thank you 🌹❤️”
Hi Lisa,
Thank you so much for your glowing review! We’re absolutely thrilled to hear that our products have brought you happiness, confidence, and beauty. Your loyalty over the years means everything to us, and we’re so grateful to have you as part of the Glam family. Here’s to many more fabulous moments together!
Warm regards,
The Glam Team
Hi Sadina,
Thank you for your wonderful review! We're so glad to hear that you love your hair extensions! Your satisfaction means the world to us, and we can’t wait to help you achieve even more fabulous looks in the future!
Best,
The Glam Team
Posted 3 months ago
Hi Sadina,
Thank you for your fantastic review! We're delighted to hear that you think our hair extensions are the best you've ever had. Your satisfaction truly means the world to us! We can’t wait to have you back again for more fabulous looks!
Best,
The Glam Team
“I am so disappointed in my extensions! I have always ordered cheap extensions from Amazon. Either Hotbanana brand or full shine and had okay experience. So I finally took a chance and spent the money that I heard these were worth and they have shed and knotted so bad! I am not sure if I got a faulty pair but they are horrible. I got them on 11/25 and by 11/29 I have taken them out. I only use professional tools and products and very LOW heat. I am heart broken and almost out $300!”
Hi Zoraida,
Thank you for your wonderful review! We're so glad to hear that our customer service team was able to assist you with your exchange. Your satisfaction is our top priority, and we truly appreciate your kind words.
Best wishes,
The Glam Team
“The color of the hair I purchased was much darker than shown. I questioned whether or not it was the correct shade I ordered. The support staff was good at communicating but the samples they offered to send have still not arrived. I have an event this weekend and now I am scrambling to repurchase and reschedule my appointment. As much as this hair cost you would think that they were better at making sure the colors were consistent to the pictures shown online.”
Hi Maria,
Thank you so much for your fantastic review! We're delighted to hear that you love our hair extensions and had a great experience with our customer service. Your recommendation means the world to us, and we can’t wait to assist you again in the future!
Best,
The Glam Team
Hi Samantha,
Thank you for your amazing review! We're thrilled to hear that you’ve been loving our tape ins for almost two years. Your continued support means the world to us, and we’re here to help with anything you might need in the future!
Best,
The Glam Team
Hi Caitlin,
Thank you for your amazing review! We're so glad to hear that you love our product and had a great experience with our customer service. Your satisfaction means everything to us, and we’re always here to assist you. We truly appreciate your support and look forward to having you shop with us again soon!
Best,
The Glam Team
Hi Karina,
Thank you for your great review! We’re delighted to hear that your order arrived quickly and met your expectations. Your satisfaction is very important to us, and we can't wait to have you shop with us again!
Best,
The Glam Team
“I usually get Bellami hair but I chose glam seamless because of the price and reviews. I did not receive my package and I paid for insurance and the only thing they did about it was email me and tell me to file a claim but I have to log into my account, but I do not have an account. Had to cancel my hair appointment.”
Hi Nicole,
Thank you so much for your amazing review! We're thrilled to hear that you love the quality and the perfect color match of our products. Your recommendation means the world to us! We're always here to help and look forward to having you back soon.
Best,
The Glam Team
Hi Amy,
Thank you for your amazing review! We're so glad to hear that you love Glam Hair and that your order arrived super fast. Your support means the world to us, and we can’t wait to have you back for more glam in the future!
Best,
The Glam Team
“I would have given a 5 * Star, however the customer representive acted surprised when I mentioned the 25% discount. So I don't believe she would have told me about it.”
Hi Sandra,
Thank you for taking the time to share your experience! We apologize for any confusion regarding the 25% discount and appreciate your feedback on our customer representative. We'll make sure to address this internally to ensure everyone is informed and can assist you better in the future. Your satisfaction is really important to us, and we look forward to serving you again!
Best,
The Glam Team
“Great sale on the cinnamon tape ins. Haven't received yet, as I just ordered them, but hoping they match my hair well and look like the online picture.”
Hi Jennifer,
Thank you for your lovely review! We’re excited to hear about your recent order of the cinnamon tape ins. We understand how important it is for them to match your hair perfectly, and we hope they exceed your expectations just like they do in the online pictures. We're here to assist you with anything you need along the way!
Best,
The Glam Team
“Love this hair! I already had a Glam Seamless halo which matches my hair color perfectly. But the length of my own hair is so short- just below my chin. I was self conscious that it was too visible and obvious under the halo hair in the front. Sooo, I ordered the duo to place on the sides, and I will have them shaped/layered up to the length of my own hair so the halo stays longish, but the duos taper up to the shorter length. Can’t wait to see the result. Thank you Glam!”
Hi Patty,
Thank you for your amazing review! We’re so glad to hear that the Glam Seamless halo matches your hair color perfectly. It sounds like you have a fantastic plan to style the duo for a seamless look, and we can’t wait for you to see the final result! Your confidence is so important, and we’re here to support you in looking and feeling your best.
Best,
The Glam Team
Hi Stefania,
Thank you for your kind review! We're so glad to hear that our customer support was able to assist you with your extensions. Your satisfaction is incredibly important to us, and we're always here to help solve any concerns you may have. We appreciate your support and look forward to helping you again in the future!
Best,
The Glam Team
