“My experience was good ~ but I wasn’t able to apply my loyalty points….
Not sure how that is supposed to work, and would appreciate help with that if possible.”
Hi Jennifer,
Thank you for your feedback! We're glad to hear that your experience was good, but we’re sorry to hear you had trouble applying your loyalty points. We want to ensure you get the most out of your rewards! Please reach out to us at support@glamseamless.com, and we'll be happy to guide you through the process.
Warm regards,
Team Glam
Hi Christina,
Thank you for sharing your concerns. We're continually working to enhance our offerings, and your feedback is valuable to us as we navigate changes.
Warm regards,
The Glam Team
Hi Raynell,
Thank you for your feedback! We're sorry to hear that you had trouble accessing the login page. We understand how frustrating that can be and appreciate you bringing it to our attention. If you need any assistance, please don’t hesitate to reach out—I’m sure we can help! Please email us in support@glamseamless.com as we are always here to help!
Warm regards,
Team Glam
“I had a great experience with their customer service! They responded so quickly and were super helpful in guiding me through how to order the samples for color matching. It made the whole process easy and stress-free. Can’t wait to try the extensions!”
Hi Elizabeth,
Thank you for your fantastic review! We're so happy to hear that our customer service team was able to assist you quickly and make the sample ordering process smooth and stress-free. We can't wait for you to try the extensions, and we're sure you'll love them!
If you have any questions or need further assistance, just let us know.
Warm regards,
Team Glam
Hi Karolina,
Thank you for your lovely review! We’re so glad to hear that you love the quality and variety of colors we offer. Your satisfaction truly brightens our day, and we’re excited to continue providing you with fabulous options!
If you ever have any questions or need assistance, just let us know.
Warm regards,
Team Glam
“I’ve been using Glam Seamless extensions for a very long time and am always happy with the beautiful quality of them. The only feedback I would give is that it would be really amazing if Glam Seamless had more shipping options for shipping to Canada. I used to get them via fed ex all the time which was amazing as I live in a northern rural part of Canada that does still have fed ex, DHL and Purolator but the only option is to get my shipment through Canada post which takes a very long time. Apart from that though, I’m super happy with my extensions and my experience!”
Hi Felicia,
Thank you so much for your wonderful feedback! We're delighted to hear that you love the quality of our Glam Seamless extensions. Your input regarding shipping options to Canada is incredibly valuable to us, and we appreciate you sharing your experience. We are always looking for ways to improve and expand our services, and we will certainly take your suggestion into consideration.
If there’s anything else we can do to enhance your experience, please feel free to reach out!
Warm regards,
Team Glam
Hi Georgina,
Thank you so much for your wonderful review! We’re thrilled to hear that Ryan provided you with such kind assistance during your visit. Our team is dedicated to making every experience special, and your recommendation means a lot to us!
If you ever need anything else, please don’t hesitate to reach out.
Warm wishes,
Team Glam
Hi Mechelle,
Thank you so much for your amazing review! We're absolutely thrilled to hear that you love your Glam Hair! Your satisfaction means the world to us, and we're so glad to be a part of your glam journey.
If you ever have questions or need assistance, feel free to reach out. We're always here to support you!
Best,
The Glam Team
Hi Amanda,
Thank you for the glowing review! We're so happy to hear that you appreciate our discounts for professionals. Supporting your glam journey is important to us, and we're thrilled to offer perks that make a difference.
If you need anything else or have suggestions, feel free to reach out. We're always here to help with all your glam needs!
Best,
The Glam Team
“Shipping for the tapes I ordered was way too expensive at $9. Also, I signed up for $25 coupon only can be used for $100 or more purchase, misleading, I should have been given some kind of discount on my order maybe $5-$10 at least but nothing. Hopefully the tapes are good looking forward to trying them out thank you!”
Hi there,
Thank you for your review! We're sorry to hear that you found the shipping costs and the coupon situation disappointing. We aim to make our pricing and promotions as clear as possible, and your feedback helps us improve.
We hope you enjoy trying out the tapes and that they meet your expectations! If you have any other questions or concerns, please feel free to reach out to us support@glamseamless.com
Thank you for giving us a chance!
The Glam Team
Hi Sherene,
Thank you for your fantastic review! We're delighted to hear that you had an excellent experience with our customer support. Providing outstanding service is our top priority, and your feedback is a wonderful motivation for our team.
If you ever need assistance in the future, please don’t hesitate to reach out. We’re here to help with all your glam needs!
Best,
The Glam Team
Hi Danielle,
Thank you for your kind words! We're so sorry to hear about the trouble with your order, but we're thrilled to know that our team was able to resolve it swiftly for you. Your satisfaction is incredibly important to us, and we appreciate your understanding and patience during the process.
If you need anything else, don't hesitate to reach out. We're here to help with all your glam needs!
Best,
The Glam Team
“Ashley is the most amazing person. I called up upset and nervous she expertly guided me thru my ordering process with kindness and caring . A kind very helpful person . a life saver .”
Hi Adrienne,
Thank you so much for your heartfelt review! We’re thrilled to hear that Ashley was able to provide you with such caring and kind support during your ordering process. It's always our goal to ensure our customers feel valued and understood, and we’re so glad she could be there for you.
We're here for you whenever you need us, and we look forward to helping you with all your glam needs in the future!
Best,
The Glam Team
“Terrible new tariffs changed. How you “charging $100 + “ on a 24.99 item and giving a “discount”
It clearly says 10% tariffs off item price and when using the discounts it can’t apply due to “already getting a good discount” I hope my products ship on time. 1st time customer and already having a bad experience”
Hi there,
Thank you for sharing your experience with us. We're sorry to hear that you encountered issues with the new tariffs and discounts. We understand how frustrating this can be, especially as a first-time customer.
Please know that we are continuously working to improve our policies and processes, and your feedback is invaluable in helping us do so. We hope your products arrive on time, and if you have any further concerns, don’t hesitate to reach out.
Please email us support@glamseamless.com so we can assist you with the discount.
Thank you for giving us a chance!
The Glam Team
Hi Eleni,
Thank you for your amazing review! We’re so pleased to hear that you found your experience super helpful and professional. Smooth interactions are what we aim for, and your feedback truly motivates us to keep up the great work!
We look forward to helping you with all your glam needs in the future!
Best,
The Glam Team
Hi Shannon,
Thank you for your fantastic review! We’re so glad to hear that we could promptly take care of your shipping address. Your satisfaction is our top priority, and we appreciate your understanding as we ensure everything goes smoothly.
Looking forward to serving you again for all your glam needs!
Best,
The Glam Team
Hi Carolyn,
Thank you for your wonderful review! We’re absolutely delighted to hear that you find the quality amazing and that you choose Glam Seamless as your go-to. Your trust in us means the world, and we’re excited to continue providing you with the best!
Looking forward to having you back for more glam in the future!
Best,
The Glam Team
Hi Lisania,
Thank you so much for your fabulous review! We’re thrilled to hear that you love your hair and found it to be the best quality. Your satisfaction is what we strive for, and it means the world to us that you’re happy!
Can’t wait to see you again for more glam looks!
Best,
The Glam Team
