Hello Brittany,
We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are also glad to know that our customer service team was able to provide you with great assistance. We understand the excitement of anticipating your new hair and we can't wait for it to arrive as well!
Once again, thank you for choosing Glam and for your kind words. We look forward to serving you again in the future.
Best regards,
The Glam team
“The product was very nice. Love the hair and the quality and they did exactly what they were supposed to. However I ordered black and they were brown, when I messaged the rep tried to tell me the color I ordered was brown ish, it was supposed to be natural black and was definitely very brown. They did credit me to replace them.”
“I'm impressed with the quality of the hair although my stylist hasn't put them in yet. Unfortunately the color is too light but that's my fault hopefully it's an easy fix.”
Hello Tracy,T
We truly appreciate your feedback and support. We're thrilled to hear that you're impressed with the quality of the hair.
We're sorry to hear that the color turned out to be lighter than expected, but rest assured, we're here to help you fix it. Our team is always ready to assist you, We recommend getting a color match service with our team. We offer virtual consultations and color match via email by sending your photos.
Once again, we appreciate your kind words and your trust in Glam. We're committed to delivering exceptional products and service to all our valued customers.
Warm regards,
The Glam team
Hello Eleanor,
We are thrilled to hear that you had a positive experience at our store in the heart of Soho.
We pride ourselves on having a beautiful store, but our staff is what truly makes the difference. We are delighted to know that they were super helpful during your visit.
Once again, thank you for your kind words and for choosing Glam. We look forward to welcoming you back soon!
Best regards,
The Glam team
“I love coming to Glam Seamless. Ashley and Kelsey are so wonderful. They make the experience so easy going and are extremely helpful. Love coming back always!”
Thank you so much, we are thrilled to hear that you love coming to Glam Seamless. We completely agree that Ashley and Kelsey are absolutely wonderful, making every visit easy-going and extremely helpful. We appreciate your support and can't wait to welcome you back again soon!
Thank you so much, Patricia, for your amazing 5-star rating of Glam! We truly appreciate your feedback and we're thrilled to hear that you can't get enough of these quality extensions. We absolutely agree, the hair feels extremely natural on and the clips are thin and seamless. It's customers like you that motivate us to keep providing the best products possible. Thank you once again for your support!
“your website changed my selected shipping method when i changed payment to apple pay. i reached out immediately- within 60 seconds of placing the order and your customer service refuses to correct the error. I will not be using your website for future purchases. An easy fix and you wouldn’t have lost a customer.”
“I have never, ever had a bad experience with Glam. I've bought several sets of extensions and they are airways great quality, fast shipping and the color match you guys did for me was PERFECT!!!
I did return one set of wefts recently because my hair dresser could not make them work (long story). I since found a new hair dresser. Lol
The return process was easy and I was refunded quickly. I just purchased more today. :)”
Hi Ellen,
We truly appreciate your kind words and continued support.
We are thrilled to hear that you have never had a bad experience with Glam and that the multiple sets of extensions you purchased were of great quality. We take pride in providing fast shipping and ensuring a perfect color match for our customers.
We're sorry to hear about the inconvenience you faced with your hair dresser in making one set of wefts work, but we're glad to know that you found a new hair dresser who can better meet your needs. We understand that these things happen, and we're pleased that our return process was easy for you and that you received a quick refund.
Thank you again for being such a valued customer. We truly appreciate your loyalty and support. If there is anything else we can assist you with, please feel free to reach out. We're here to help.
Warm regards,
The Glam team
“The price went up by nine dollars after I entered the promo code. I contacted customer service and they said it was a glitch, but that the higher price was correct… So I’ll give him the benefit of the doubt. This company has good ordering processes and customer service. However, I will say that getting color match is difficult both virtually and over zoom call.”
“I'm wearing Glam Seamless extentions right now and I love them! My hair wouldn't grow like it used to and was thin at the ends. With these beautiful, soft and hidden extentions, I have my hair back! I buy 2 colors for a highlighted effect. I really just love them!”
Hello Valerie,
We truly appreciate your kind words and are thrilled to hear that you are loving your Glam Seamless extensions.
Thank you again for your support and for taking the time to share your positive experience. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to ensure you continue to have a fabulous hair day with your Glam Seamless extensions!
Best regards,
The Glam Seamless Team
Hello Melissa,
We truly appreciate your support and are delighted to hear that you had an excellent experience with our customer service. Your satisfaction is our top priority, and we are thrilled that our fast return time met your expectations. We are always here to assist you with anything you need. Thank you again for choosing Glam!
Warm regards,
The Glam team
“this is the third time I’ve ordered here yet. I have received no email reminders. It has been 10 days. I have not even gotten a reminder that the package has shipped. I have no way to track it.”
“I love the wide color range of GS tapes. Bring on more limited colors and collections!
I love the idea of the invisitapes but they curl up when washed, and could potentially stick out from your hair, so that's my one complaint.”
Hello Kirsten,
We're thrilled to hear that you love the wide color range of our GS tapes. Your feedback means the world to us.
Thank you for your wonderful review and for being a valued customer of Glam. We look forward to serving you with even more fabulous options in the future!
Best regards,
The Glam Team
Hi Tara,
We truly appreciate your feedback and are thrilled to hear that you had a great experience with our tape in extensions. We're delighted to know that it was your first set and that they blended seamlessly with your hair. We're glad you love them!
Once again, thank you for choosing Glam and taking the time to share your positive experience. We look forward to serving you again in the future!
Best regards,
The Glam team
