“such a quick and easy process to rent my beautiful dress, i loved it thank you so much!!! i have recommended Glam corner to everyone looking for a dress to rent and will definitely shop again!!”
“I’ve been renting with GlamCorner for years and recommend them to everyone. I may have rented all the suitable clothes in my size. They need some more new options.”
“The dress arrived well before it was hired for however unfortunately due to a family emergency I wasn't able to attend the event and returned the dress within 24 hours of it arriving. Still waiting for a response regarding my refund request almost 6 weeks later...”
“I recently rejoined GlamCorner after being a member a couple of years ago. I was finally feeling like there was room in my budget to spoil myself again, but have been fairly disappointed by this new experience in comparison to a few years ago.
The app remains clunky - not loading properly and repeating items as you scroll through.
The packaging has been downgraded and felt extremely cheap. A non branded grey plastic bag with the items balled up inside. There used to be a box with the items folded in tissue paper. The new experience left the clothes more creased, and did not have a premium feel.
The old return process was much easier and efficient, and felt more reliable, as it was walk through australia post. The new sendle process was frustrating as the website does not accurately represent drop off locations in East Brisbane. I also felt like dropping off my parcel at tobacconist (the closest available drop off location) was unpleasant and I did not feel confident leaving $100s of dollars worth of clothes there. Shipping and returns were slower - and I was not able to order my next parcel once I had dropped my returns off (which I believe used to be possible).
The size range has not really expanded since I was last a member, it remains disappointing to see less clothes available to order in sizes 12+. If they are stocked they are always not available for my next order.
My experience so far does not make me really want to stay pass the minimum contract period.”
“I am on an original plan, so value for money is good.
Communication with the team is extremely slow and can take up to 2-3 days to respond to emails. The team however are very friendly.
I wish there were more items of clothing to choose from and more current styles as I am finding my recent boxes are very dated and used.”
“Disppointed with the lack of tracking, use of plastic, no customer reviews/insights on sizing, poor tagging for filters on garment listings and lack of customer service availability. Glamcorner used to be great, definitely not as good these days.”
