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Glasses Direct Reviews

2.0 Rating 140 Reviews
C
Happiness Grade
Read Glasses Direct Reviews
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Phone:

08456 882020

Email:

ask@glassesdirect.co.uk

Location:

Gemini House, Hargreaves Road, Groundwell, Wiltshire United Kingdom

C

Customer Service - Average

60.00%
Industry Average
But my service has been excellent so far.
posted 8 months ago - Mike
Excellent service,no hassle from high Street assistants trying to sell most expensive glasses.thes are the best glasses I have bought.
posted 1 year ago - Collinson
Service was amazingly fast. Glasses ordered on Easter Sunday evening, yet delivered within 5 days, bank holiday included. There were regular emails giving the progress of my order. They were delivered by Royal Mail on a one day delivery turn around. The cost was very reasonable. Service has been excellent. It’s my first time ordering from an online service and I am converted.
posted 3 years ago - Catherine H
Received my glasses this morning.They are absolutely beautiful, amazing value and they are exceptional quality. Will definitely be buying more in the future.Lots of choice to suit all tastes.Amazing value,brilliant service,thank you.
posted 3 years ago - Kelly Emery
absolutely amazing, first class service. I'd happily recommend to anyone. Five stars 🌟. Massive thumbs up from me.👍
posted 4 years ago - Lisa Nelson
I highly recommend this company to anyone wanting reliable and efficient customer service together with excellent value for money.
posted 4 years ago - Nicky
However I decided to give glassesdirect a go! Thankfully I did, service was amazing.
posted 4 years ago - Leon Gingell
I have just received my two pairs of glasses that I paid £28 for; one for reading; just a standard lens and one for computer work with anti-reflection. I am absolutely delighted with them; they are really nice glasses and I ordered them last Sunday and received them today, Friday. Outstanding service and an affordable price, considering the day before I had paid £189 (although verifocals) elsewhere.
posted 5 years ago - Angela
I have ordered at least 8 pairs of glasses recently, as I have a puppy that keeps eating them. My last order in December I wrote the prescription wrong on the form a - instead of a +. I was able to return them and received new pairs at no extra cost for an error that was my fault. That is excellent service and as always happy with the glasses
posted 5 years ago - Wendy McFadyen
This is top notch service and that I why this is probably the 7th year I have bought from Glasses Direct.
posted 5 years ago - paul O