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Glasses Frames and Lenses Ltd Reviews

4.9 Rating 318 Reviews
97 %
of reviewers recommend Glasses Frames and Lenses Ltd
4.9
Based on 318 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Glasses Frames and Lenses Ltd Reviews
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Phone:

01400 282028

Email:

tina@glassesframesandlenses.com

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Anonymous
Anonymous  // 01/01/2019
Alles Top!
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Posted 11 years ago
I had a question about the glasses I wanted to order, and the team were able to answer my question over the telephone promptly and politely. I ordered them on the internet once I'd got my prescription done. The glasses are great and it wasn\'t to tricky to get them adjusted around the ears. Thank you very much!
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Posted 11 years ago
I had a question about the glasses I wanted to order, and the team were able to answer my question over the telephone promptly and politely. I ordered them on the internet once I\'d got my prescription done. The glasses are great and it wasn\'t to tricky to get them adjusted around the ears. Thank you very much!
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Posted 11 years ago
Thank you for a very quick service. Your staff where very helpful , polite and efficient. Many thanks for the excellent glasses. John Merrin
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Posted 11 years ago
The staff were very friendly and helpful. Nothing was too much trouble. On my first visit I couldn't find anything that I liked so I ordered several pairs in from the internet, where there was loads to choose from, and then found it a hard decision . Would highly recommend the team.
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Posted 11 years ago
Quality of product is excellent. Most comfortable glasses I have ever owned. Excellent service and loved the personal, hand written note that came with order. Most helpful in answering my email queries regarding various choices and confirming lens heights, etc. Would liked to have received progress emails though - eg. order received, lenses in laboratory being made, ready for dispatch, etc as I was really looking forward to receiving my glasses. Considering the distance (UK to Australia) the order did not take very long at all. Thanks. You are really great.
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Posted 11 years ago
Very friendly and efficient service. I am very pleased with my glasses
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Posted 11 years ago
I recently purchased a pair of replacement glasses and the service provided was excellent. The staff were most helpfull, professional and friendly and my new glasses were everything i hoped they would be. i will certainly use their services again John Shaw
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Posted 11 years ago
Excellent service with both re glazed glasses and new glasses received in just over 1 week. Significantly cheaper than High St prices and thoroughly recommended for quality and price. Ian T
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Posted 11 years ago
Brilliant communication, from my online order to returning the frames with new lenses. It was a very prompt return service and i am extremely please with my new lenses. Mrs Rice
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Posted 11 years ago
great customer service!
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Posted 11 years ago
Helpful, friendly and efficient with a good product. They glazed a pair of sunglasses with a high prescription lens that the high street opticians couldnt do.
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Posted 11 years ago
I ordered a pair of frames from glassesframesandlenses.com and they were 1/2 the price of the same frames in stores! The frames arrived SO quickly, which I was particularly impressed about because I was having them shipped to the US. I would definitely order from here again. Very happy all around!
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Posted 11 years ago
Amanda at the other end of the phone very helpful. I need speciality lenses which she has had to order and had no problem doing so. Waiting for my new reading glasses, at the moment have had problems reading as I need high prescription lenses. I was given assistance with choosing a suitable frame.
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Posted 11 years ago
Amanda and the team deserve our heart felt thanks for the attention to detail when ordering and the speedy delivery to us, even though we are Australians living temporarily in France outside the main town.
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Posted 11 years ago
Amanda and the team deserve our heart felt thanks for the attention to detail when ordering and the speedy delivery to us, even though we are Australians living temporarily in France outside the main town.
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Posted 11 years ago
Although we live within 10 miles of their office/showroom we would be just as confident ordering online. They are very friendly and explain everything in as much detail as you want. I am additionally encouraged that they offer a guarantee just in case the finished glasses are unsuitable. Would heartily recommend them.
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Posted 11 years ago
Although we live within 10 miles of their office/showroom we would be just as confident ordering online. They are very friendly and explain everything in as much detail as you want. I am additionally encouraged that they offer a guarantee just in case the finished glasses are unsuitable. Would heartily recommend them.
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Posted 11 years ago
Although we live within 10 miles of their office/showroom we would be just as confident ordering online. They are very friendly and explain everything in as much detail as you want. I am additionally encouraged that they offer a guarantee just in case the finished glasses are unsuitable. Would heartily recommend them.
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Posted 11 years ago
Delighted with reglaze and excellent service as always.
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Posted 11 years ago
Glasses Frames and Lenses Ltd is rated 4.9 based on 318 reviews