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Glasses Gallery Reviews

4.5 Rating 499 Reviews
87 %
of reviewers recommend Glasses Gallery
4.5
Based on 499 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
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Anonymous
Anonymous  // 01/01/2019
thank you for your great service.
Helpful Report
Posted 5 years ago
I bought these Swarovski frames because of their shape and size, since I knew they would be flattering on me. I was a bit concerned about the pink color, but in reality they turned out to be a darker shade, and are closer to red than pink, which is perfect! I absolutely love these frames. I only wish they came in lots more colors! Highly recommended.
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Posted 5 years ago
Customer service has always been great. Someone is always quick to respond to questions and concerns.
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Posted 5 years ago
Good and reasonable service. Went out of his way to help me.
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Posted 5 years ago
Glasses Gallery provided excellent service and delivery of the glasses frames I ordered. The price was very competitive as well. I would definitely go back.
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Posted 5 years ago
They did a great job!!
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Posted 5 years ago
Well done and great communication throughout.
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Posted 5 years ago
No problems ! Just waiting on my new pair of glasses. Thanks !
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Posted 5 years ago
Fast service. Provided updates on order status.
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Posted 5 years ago
Great product at a great price. Thanks
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Posted 5 years ago
Slow and the product was no good
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Posted 5 years ago
Dear Selena, We are sorry that it was not fast enough our service and that it did not meet your quality expectations. The frame was sent in great condition as it has passed the manufacturers quality checks. The damage sustained to the rubber tips, as mentioned in our previous emails, it is not covered by the warranty. We are sorry for not being able to help more.
Posted 5 years ago
You answered all my questions and I appreciate it very much.You have a great variety of glasses and a very easy to read and detailed website which is a must when selecting frames.
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Posted 5 years ago
Rx and fitment are perfect
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Posted 5 years ago
Great customer service. Fixed my issue in a matter of minutes!
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Posted 5 years ago
The customer service rep was professional and responsive. Just wish my responses were a little quicker. But he was helpful in resolving my concerns/issue.
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Posted 5 years ago
Clean allstance like fit like a glove
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Posted 5 years ago
too bad I can't have transitions with the anti glare feature I chose.... will just order another one solely as sunglasses.. best online pair I ordered compared to other sites!
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Posted 5 years ago
I come back to this company over an over again, but their process for reordering is really frustrating. There should be a "reorder" button, but there isn't so you have to find the glasses you want again, re-upload your script, etc. That's my only complaint.
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Posted 5 years ago
Dear Taryn, It make us very happy to hear from our customers as to how much they enjoy their glasses. Your suggestion is very much welcomed and passed to our developers as a possibility to add. Thank you for your suggestion and wonderful review.
Posted 5 years ago
One word to describe. Glasses Gallery P E R F E C T Thank you for the glasses
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Posted 5 years ago
Very satisfied customer here! My order arrived sooner than expected & Nike glasses for a good price! Prescription is right on.
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Posted 5 years ago
Glasses Gallery is rated 4.5 based on 499 reviews